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Bank of America Financial Center in Miami (701 Brickell Ave, FL 33131)
About:
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.
Bank of America Financial Center is located in Miami (Florida state) on the street of 701 Brickell Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1305-347-5007. You can get more information from their website: https://locators.bankofamerica.com/fl/miami/financial-centers-miami-12015.html?utm_source=GMBlisting&utm_medium=organic. The coordinates that you can use in navigation applications to get to find Bank of America Financial Center quickly are 25.766833, -80.188727. Scroll down to find out opening hours, reviews and other important information about Bank of America Financial Center.
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Available amenities
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible car park
Unavailable amenities
Bank of America Financial Center doesn't have any unavailable amenities.Categories
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Mehmet
Live nearby but never choose to come here. 1st time I was here, the teller was so rude and i walked out and went to another branch and closed my personal account with BoA. Second time I came here, waited over an hour in the line while employees walking around and looking themselves like they are busy. Now I'm closing all my accounts. Bye rude people
10.2022nariman
Today I came to this Bank of America branch and I wanted check book but one of the staff named “Hilton Gonzalez”was so rude and kept asking so many questions and telling me we can’t order for you checks in your account for no reason I never left so disappointed of not helping me or even giving me an explanation. I never had any problems not solved except today I regret opening an account at Bank of America with such poor customer service even my husband had a problem with the same staff please make sure before hiring inexperience staff!! Because you are losing loyal customers.
09.2022Constantin
Fast and prompt service. Serve my needs for that day.
08.2022Marielle
I was there for literally less than 10 minutes and the bank clerks were rude for no reason. The customer service is awful.
05.2022Dilmurod
This branch’s customer services are below average. The manager repeatedly deceived stating that they would serve us in a minute. Later, he announced that they would be able to assist in 45 minutes. I waited for more than one hour and half but no assistance came to help. It’s just illogical for the bank to have unprofessional services for people who come to place money in their accounts. BoA has to seriously review their customer services priorities.
03.2022Johnnie
Thia is a poor representation of BOA. Fully staff. Yet the employee feel it is more important to talk about what they will be having for lunch than helping anyone. I happy I play in the NBA. I will talk my million else where.
03.2022Shivani
Best customer service of any Bank of America I’ve been to in 20 years. Alexander Mejia was the associate who helped me. Very polished, professional and kind. A top notch experience that makes me happy to be a Bank of America client.
12.2021Khalid
Everyone who works in this location is always smiling and friendly. I can't be more satisfied with the work they do as well. A big shout out to Maria Guzman who is always going above and beyond. This young lady is extremely helpful and passionate about her work and clients. She has helped me tremendously... Man 10 stars if I can!! Finally, thank you to everyone who works hard at this location. You are making a big difference.
10.2021Kenny
They provide gret service but you will be waiting 3 hours for anything. I am a preferred client and that means nothing. Get more staff!! takes 20 min for a teller to deposit your money.. another hour to enter your box.. 3 hours to see a banker.. way understaffed… i am closing my acct here.
10.2021Denise
With my husband did an appointment almost 2 weeks ago to open 2 personal checking accounts. When we arrived: 1. There’s not anyone at the entrance to guide us about our appointment. 2. I find a guy and I told him about my appointment, he told me that I needed to wait but 15 minutes later no one helped us. 3. I came back to the entrance and there’s a girl (Crystal) in the front desk, I waited at the line, but she was so busy in some activities, so the line was so slow, when was my turn, she told me that I hadn’t an appointment so I showed a picture about the confirmation of my appointment, so she told me that she doesn’t know that I needed to wait. 4. Finally approximately 30 minutes after I arrived the place a nice banker attend us and solve our situation. But the appointment was attended 30 minutes after the hour with some uncertainty. With my husband, we got a permission from our jobs to go to the appointment, if the bankers in some case couldn’t attend us because our appointment “wasn’t” in the system, we could lost our time. The customer service from the front desk is so bad. And the customer service of this center is awful.
10.2020