Popeyes Louisiana Kitchen in Ocoee (10923 W Colonial Dr, FL 34761)
About:
Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides.
Popeyes Louisiana Kitchen is located in Ocoee (Florida state) on the street of 10923 W Colonial Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14077987570. You can get more information from their website: https://www.popeyes.com/store-locator/store/restaurant_85230. The coordinates that you can use in navigation applications to get to find Popeyes Louisiana Kitchen quickly are 28.552145, -81.541014. Scroll down to find out opening hours, reviews and other important information about Popeyes Louisiana Kitchen.
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Show menuAvailable amenities
Crowd
- Groups
- Tourists
Payments
- Debit cards
- NFC mobile payments
Amenities
- Good for kids
- High chairs
- Toilets
Offerings
- Comfort food
- Kids' menu
- Late-night food
- Quick bite
Atmosphere
- Casual
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
Dining options
- Lunch
- Dinner
- Dessert
Service options
- Kerbside pickup
- Delivery
- Drive-through
- Takeaway
- Dine-in
Adrenalize
Got our order for spicy chicken tenders slightly wrong in that they definitely were the plain tenders instead. Biscuits were delicious as always, but I will never understand not having butter available for them? Different strokes I guess?
07.2022David
They let me stand there for 20 minutes and claim they're working on fixing an online order issue. They asked me to show my credit card, so I did. I showed them the app and the email confirmation, yet I have to watch 6 people that came after me get their order and food? They act like they don't care and ask me for info they take 0 action on. Thank God the app makes it easy to get a refund. Done going here for sure
07.2022Jessica
This experience was horrible. Ordered 131$$$ of food to be quoted 15 mins and food took 30mins. When asked how much longer they stated they didn't know. Why others around me were getting there order 1st and leaving as I had ordered before them. The gentleman stated oh yes.things have been taken out of order and they were busy... Really. I arrived first and have waited over 10 mins before anyone else came and parked next to me to wait. This is unexceptionable customer service and they didn't care about my concern nor when I asked for assistance. And I had to question them after waiting 30 mins
07.2022Adrenalize
Got our order for spicy chicken tenders slightly wrong in that they definitely were the plain tenders instead. Biscuits were delicious as always, but I will never understand not having butter available for them? Different strokes I guess?
07.2022Logikal
A relatively new location, I come from Louisiana so I was happy to have a Popeyes in Ocoee to satisfy that nostalgia from time to time. This place always has a line around the building. They haven't messed up an order yet so I'll probably go back.
07.2022David
They let me stand there for 20 minutes and claim they're working on fixing an online order issue. They asked me to show my credit card, so I did. I showed them the app and the email confirmation, yet I have to watch 6 people that came after me get their order and food? They act like they don't care and ask me for info they take 0 action on. Thank God the app makes it easy to get a refund. Done going here for sure
07.2022Jessica
This experience was horrible. Ordered 131$$$ of food to be quoted 15 mins and food took 30mins. When asked how much longer they stated they didn't know. Why others around me were getting there order 1st and leaving as I had ordered before them. The gentleman stated oh yes.things have been taken out of order and they were busy... Really. I arrived first and have waited over 10 mins before anyone else came and parked next to me to wait. This is unexceptionable customer service and they didn't care about my concern nor when I asked for assistance. And I had to question them after waiting 30 mins
07.2022Logikal
A relatively new location, I come from Louisiana so I was happy to have a Popeyes in Ocoee to satisfy that nostalgia from time to time. This place always has a line around the building. They haven't messed up an order yet so I'll probably go back.
07.2022Adrenalize
Got our order for spicy chicken tenders slightly wrong in that they definitely were the plain tenders instead. Biscuits were delicious as always, but I will never understand not having butter available for them? Different strokes I guess?
07.2022David
They let me stand there for 20 minutes and claim they're working on fixing an online order issue. They asked me to show my credit card, so I did. I showed them the app and the email confirmation, yet I have to watch 6 people that came after me get their order and food? They act like they don't care and ask me for info they take 0 action on. Thank God the app makes it easy to get a refund. Done going here for sure
07.2022Jessica
This experience was horrible. Ordered 131$$$ of food to be quoted 15 mins and food took 30mins. When asked how much longer they stated they didn't know. Why others around me were getting there order 1st and leaving as I had ordered before them. The gentleman stated oh yes.things have been taken out of order and they were busy... Really. I arrived first and have waited over 10 mins before anyone else came and parked next to me to wait. This is unexceptionable customer service and they didn't care about my concern nor when I asked for assistance. And I had to question them after waiting 30 mins
07.2022Logikal
A relatively new location, I come from Louisiana so I was happy to have a Popeyes in Ocoee to satisfy that nostalgia from time to time. This place always has a line around the building. They haven't messed up an order yet so I'll probably go back.
07.2022Tina
Worst experience I've had at a Popeyes yet Ordered a breast red beans and rice and a Dr pepper Waited in the Drive-Thru line for over 15 minutes And when I got my food home I had a thigh, not a breast..... And they overcharged me they could have charged me for a meal but they charged me for everything a la carte
06.2022Tina
Worst experience I've had at a Popeyes yet Ordered a breast red beans and rice and a Dr pepper Waited in the Drive-Thru line for over 15 minutes And when I got my food home I had a thigh, not a breast..... And they overcharged me they could have charged me for a meal but they charged me for everything a la carte
06.2022Tina
Worst experience I've had at a Popeyes yet Ordered a breast red beans and rice and a Dr pepper Waited in the Drive-Thru line for over 15 minutes And when I got my food home I had a thigh, not a breast..... And they overcharged me they could have charged me for a meal but they charged me for everything a la carte
06.2022Tara
There was at least 12 people behind the counter and it was not busy at all. We’ve never seen that many people waddle from station to station doing almost nothing. I am usually one to overlook the service especially if I know the sandwich is going to be good but tonight it sucked as well.
04.2022Akua
The line wasn't too long, which is a problem it seems at EVERY Popeyes. The lobby was close, I was told due to short staffing... the sandwich price has gone up and the sandwich was smashed... so that's not so great, but it still tastes good
04.2022Tara
There was at least 12 people behind the counter and it was not busy at all. We’ve never seen that many people waddle from station to station doing almost nothing. I am usually one to overlook the service especially if I know the sandwich is going to be good but tonight it sucked as well.
04.2022Akua
The line wasn't too long, which is a problem it seems at EVERY Popeyes. The lobby was close, I was told due to short staffing... the sandwich price has gone up and the sandwich was smashed... so that's not so great, but it still tastes good
04.2022Tara
There was at least 12 people behind the counter and it was not busy at all. We’ve never seen that many people waddle from station to station doing almost nothing. I am usually one to overlook the service especially if I know the sandwich is going to be good but tonight it sucked as well.
04.2022Akua
The line wasn't too long, which is a problem it seems at EVERY Popeyes. The lobby was close, I was told due to short staffing... the sandwich price has gone up and the sandwich was smashed... so that's not so great, but it still tastes good
04.2022YOGI
The employees are incredibly kind. Genuine people who care about guests. The service blew me away. Not to mention the place was spotless and the food was delicious. This was the best Popeyes I have ever been to.
03.2022YOGI
The employees are incredibly kind. Genuine people who care about guests. The service blew me away. Not to mention the place was spotless and the food was delicious. This was the best Popeyes I have ever been to.
03.2022YOGI
The employees are incredibly kind. Genuine people who care about guests. The service blew me away. Not to mention the place was spotless and the food was delicious. This was the best Popeyes I have ever been to.
03.2022Tricia
Well since the people here are all very nice and I would say 60% of the time the food is good I'm not going to leave them one star. But I will say this particular visit was definitely a one-star! The chicken had been sitting for so long it was shriveled and dried up so badly it took an hour for me to chew it LOL. And I asked for mashed potatoes with no gravy and they gave me about half of a normal side dish. You could have built a house with the brick they called a biscuit. I wish they would put out a sign like Krispy Kreme that tells you when they are frying chicken so you can get it fresh because honestly I think this stuff had been sitting for HOURS.
02.2022Tricia
Well since the people here are all very nice and I would say 60% of the time the food is good I'm not going to leave them one star. But I will say this particular visit was definitely a one-star! The chicken had been sitting for so long it was shriveled and dried up so badly it took an hour for me to chew it LOL. And I asked for mashed potatoes with no gravy and they gave me about half of a normal side dish. You could have built a house with the brick they called a biscuit. I wish they would put out a sign like Krispy Kreme that tells you when they are frying chicken so you can get it fresh because honestly I think this stuff had been sitting for HOURS.
02.2022Tricia
Well since the people here are all very nice and I would say 60% of the time the food is good I'm not going to leave them one star. But I will say this particular visit was definitely a one-star! The chicken had been sitting for so long it was shriveled and dried up so badly it took an hour for me to chew it LOL. And I asked for mashed potatoes with no gravy and they gave me about half of a normal side dish. You could have built a house with the brick they called a biscuit. I wish they would put out a sign like Krispy Kreme that tells you when they are frying chicken so you can get it fresh because honestly I think this stuff had been sitting for HOURS.
02.2022Gagan
Nice Popeyes location. We decided to try this in search of some fried chicken and biscuits for a true Southern experience. Their sweet tea is made to perfection and food was overall hot. The service could have been better, the lady at the front register had no customer service skills. She was rude in some ways and just not professional. Overall, this is another Popeyes that delivers on their style of food and the location is clean with plenty of seating.
08.2019Gagan
Nice Popeyes location. We decided to try this in search of some fried chicken and biscuits for a true Southern experience. Their sweet tea is made to perfection and food was overall hot. The service could have been better, the lady at the front register had no customer service skills. She was rude in some ways and just not professional. Overall, this is another Popeyes that delivers on their style of food and the location is clean with plenty of seating.
08.2019Gagan
Nice Popeyes location. We decided to try this in search of some fried chicken and biscuits for a true Southern experience. Their sweet tea is made to perfection and food was overall hot. The service could have been better, the lady at the front register had no customer service skills. She was rude in some ways and just not professional. Overall, this is another Popeyes that delivers on their style of food and the location is clean with plenty of seating.
08.2019