truck rental agency
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U-Haul Moving & Storage at Canton Rd in Marietta (2800 Canton Rd #2000, GA 30066)
About:
U-Haul has everything for your local or long-distance move, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. Other available moving solutions include portable U-Box containers, Moving Help® providers, hitch installations, moving and shipping boxes, propane and online reservations.
U-Haul Moving & Storage at Canton Rd is located in Marietta (Georgia state) on the street of 2800 Canton Rd #2000. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1678-810-1141. You can get more information from their website: https://www.uhaul.com/Locations/Truck-Rentals-near-Marietta-GA-30066/777030/?utm_source=gmb&utm_medium=primary&utm_campaign=listingmanagement&utm_content=777030. The coordinates that you can use in navigation applications to get to find U-Haul Moving & Storage at Canton Rd quickly are 34.020046, -84.524505. Scroll down to find out opening hours, reviews and other important information about U-Haul Moving & Storage at Canton Rd.
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- Wheelchair-accessible entrance
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Paul
The manger (Gary?) is not honest. He may make up a reason and tell you that your reserved truck is not working properly and ask you to go to another location or give you another truck of a different size but refuse to honor any credits ($50?). If the truck you reserved is popular, he may just want to rent the same truck to another person who comes later. Don't trust him.
09.2022Ms.
Horrible experience that I’d rather not discuss. Corporate should really consider assuring that leaders are fit to lead and provide sufficient customer service to customers. This location is not the problem it’s who’s leading it.
09.2022Daisy
I spoke to 2 different people at an answering service and they had told me there would be a $100 deposit. I got to the place to pick up the u hail and I mentioned it to the guy there as well he confirmed that was True and I would get it back within 3 days so in total the truck was $181 the $81 was for the truck and the extra gas and mileage is what I was under the impression of because that’s what i was told. I called to get a price breakdown and see when I should get my deposit back and I was speaking to the manager he said what deposit.... I explained the situation and he was rude did not let me speak and hung up on me. Also proceeded to tell me that I was never even charged the $181... which I have proof in my bank statements... which of why I was calling them in the first place. These people are unprofessional and I will be handling this in a professional matter. Since they think scamming is okay
04.2022Kirk
I've worked with Greg and his team a number of times. They've been incredibly professional and do a great job of meeting my hauling needs. I'll be back again!
04.2022Bx
I rented pick up truck . Used for a few hrs returned the truck. 2 weeks later charged 198.00 dollars on the premises their was something damaged. I paid for insurance on the vehicle and was still charged over draft my bank card . Something screwy is going at this location. Be very attentive when dealing with this location. But I will be visiting personally in the very soon . Called the number uhaul call center couldn't do anything they are idenpendantly owned. Hopefully they have answers when I get their. This is unacceptable 2 weeks later . And I went their two days later to return unused boxes and cleared the account with said location to come with this nonsense. It would behoove them to straighten this out before I get their. Because whatever fu$&ery they got going on I'm not the one . What is the purpose of insurance. Even if that's true their was damage .
11.2021San
This Uhaul establishment is very unprofessional, and unorganized. They charged me twice and refused to refund me my payment. Even after showing email confirmation, along with confirmation number. I also provided receipts as well. Therefore I have filed a complaint with the Better Business Bureau about this horrible situation. I also with seek further actions.
11.2021Danielle
We were in a pinch, very last minute need for a small rental. They were prompt, professional and vehicle was very clean. I was thrilled at only having to have paid such a small fee. Best experience from any uhaul facility. I would highly recommend taking the extra drive for this location!
11.2021Scott
This is the best experience I’ve ever had due to La Nina. That woman is so sweet and helped me find my RayBans, reminded me multiple times to be safe on my trip, super honest and caring woman and made this such a wonderful experience. 11/10 would recommend to anyone!!!
11.2021Steven
I was sent to this location after having multiple issues with our reservation and being given a trailer that was not safe to be towed. When we came to pick up the replacement the General Manager was aware of our situation and displayed no sense of urgency. She said that she needed some information so my wife stayed in the office so were could start getting the replacement trailer connected. Instead of getting the information from my wife she returned to her conversation. My wife had to interrupt her to ask what did she need only to be told that she didn't need anything. The staff here does not seem to know how to connect trailers. The safety chains were not properly connected. The chains were run through the connector on my hitch and back to one of the chains rather than connecting them back to themselves. Everything seemed very unorganized. We asked while at the location where to return the trailer to and we were told to return it to them. Customer service had told us that when we return the trailer we needed to speak to a manager to get things sorted out. The general manager's way of taking care of us was to tell us was to tell us we could either pay an additional $180 or re-hitch the trailer and return is 30+ minutes away. She was extremely rude and did not seem to care that our vacation had been delayed causing us to cancel plans with family, miss the check-in time for hotel, the additional driving that we had to do, or the fact that the first trailer could have failed and caused us to get injured or total our vehicles. If you need to rent anything u-haul go to the location on Cobb Pkwy south of the big chicken in Marietta. We have rented from them several times and the have always been respectful and happy to help in anyway possible.
11.2017Rob
I had a great experience with this U-Haul location! The GM Danielle McFarland was truly excellent to work with throughout my moving process, which I thought would involve 1 or 2 days of renting a truck but ended up being about 5 or 6 days total as I had to piecemeal my move due to work travel and other conflicts. Danielle went above and beyond in providing great customer service and she was very personable, professional and also provided some great moving tips. In fact, the entire staff at this location was great to work with as well - all of my interactions with them were very positive. I highly recommend Danielle and her staff at this U-Haul location!!
11.2017