cell phone store
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T-Mobile in Franklin Park (2926 Mannheim Rd Unit 3, IL 60131)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in Franklin Park (Illinois state) on the street of 2926 Mannheim Rd Unit 3. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18479603588. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-franklin-park-il-60131-869c?utm_source=google&utm_medium=lastmile&utm_campaign=869C. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 41.931997, -87.885353. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
Service options
- In-store shopping
Unavailable amenities
Accessibility
- Wheelchair-accessible car park
Service options
- Delivery
Jodi
Awesome service by all the representatives. Manager helped me setup my new phone and pass my info really fast. Thank you!
07.2022Jodi
Awesome service by all the representatives. Manager helped me setup my new phone and pass my info really fast. Thank you!
07.2022Jodi
Awesome service by all the representatives. Manager helped me setup my new phone and pass my info really fast. Thank you!
07.2022Ted
Always a great experience! Just upgraded my phone that was giving me issues. Hector & Janet were a lot of help thank you for the great customer service!! Will definitely recommend this store to family and friends.
06.2022Michael
The dude behind the counter ridicuflded my cheap phone case infront of me basically calling me poor. Not saying names or exactly what he said. But if I was his Mom I'd slap him behind the head.
06.2022Alfonso
Janet was very helpful setting up my new phone and understanding how to use it switching from AT&T
06.2022Ted
Always a great experience! Just upgraded my phone that was giving me issues. Hector & Janet were a lot of help thank you for the great customer service!! Will definitely recommend this store to family and friends.
06.2022Michael
The dude behind the counter ridicuflded my cheap phone case infront of me basically calling me poor. Not saying names or exactly what he said. But if I was his Mom I'd slap him behind the head.
06.2022Alfonso
Janet was very helpful setting up my new phone and understanding how to use it switching from AT&T
06.2022Ted
Always a great experience! Just upgraded my phone that was giving me issues. Hector & Janet were a lot of help thank you for the great customer service!! Will definitely recommend this store to family and friends.
06.2022Michael
The dude behind the counter ridicuflded my cheap phone case infront of me basically calling me poor. Not saying names or exactly what he said. But if I was his Mom I'd slap him behind the head.
06.2022Alfonso
Janet was very helpful setting up my new phone and understanding how to use it switching from AT&T
06.2022Dalia
Let me tell you about the service Marcos provided us, he was very knowledgeable and made sure we received the best service possible, went above an beyond, was very patient with all of our questions, the day we went the store had a major amount of people, due to a nearby location being closed, and marcos and one other specialist did an amazing job handling every customers needs. Employees such as these should be very much valued would highly recommend this location! Thanks again Marcos!
04.2022Dalia
Let me tell you about the service Marcos provided us, he was very knowledgeable and made sure we received the best service possible, went above an beyond, was very patient with all of our questions, the day we went the store had a major amount of people, due to a nearby location being closed, and marcos and one other specialist did an amazing job handling every customers needs. Employees such as these should be very much valued would highly recommend this location! Thanks again Marcos!
04.2022Dalia
Let me tell you about the service Marcos provided us, he was very knowledgeable and made sure we received the best service possible, went above an beyond, was very patient with all of our questions, the day we went the store had a major amount of people, due to a nearby location being closed, and marcos and one other specialist did an amazing job handling every customers needs. Employees such as these should be very much valued would highly recommend this location! Thanks again Marcos!
04.2022Steven
Was supposed to get a credit every month for 4 months due to the stores mistake. Had to call everytime to remind them and it was like pulling teeth every time. It's like they intentionally made it hard. Terrible service, will be switching providers once the issue is resolved.
02.2022Steven
Was supposed to get a credit every month for 4 months due to the stores mistake. Had to call everytime to remind them and it was like pulling teeth every time. It's like they intentionally made it hard. Terrible service, will be switching providers once the issue is resolved.
02.2022Steven
Was supposed to get a credit every month for 4 months due to the stores mistake. Had to call everytime to remind them and it was like pulling teeth every time. It's like they intentionally made it hard. Terrible service, will be switching providers once the issue is resolved.
02.2022Beth
Matt V. Was very knowledgeable, I am far from being any sort of a techie. Matt V. was Polite, and very patient with me, explaining the how’s & the why’s … My phone from sprint was fully paid for and still locked, He took initiative to contact sprint to get my phone unlocked so I could upgrade.. We got all the way through to the change from Sprint to T-Mobile & purchase & the T-Mobile computer system decided to freeze. Wasn’t the greatest impression on T-Mobile’s computer systems, not Matt V.’s Fault he has no control over T-Mobile’s computer system. I’ll give T-Mobile benefit of doubt it was a glitch. I had to come back, the next day, Matt V. Was ready to finish our transactions. He set everything up for me & He made the process easy and as painless as possible. …..And PS they have great tunes in the store. I fully recommend this location
08.2021Patricia
I visited your location on July 3rd 2021. I want it to be known that Hector provided EXCELLENT customer service. Your team is blessed to have such a young individual exude such service. He will go far in life with those qualities. I have been in this field for well over 15 years and he went above and beyond.
08.2021Beth
Matt V. Was very knowledgeable, I am far from being any sort of a techie. Matt V. was Polite, and very patient with me, explaining the how’s & the why’s … My phone from sprint was fully paid for and still locked, He took initiative to contact sprint to get my phone unlocked so I could upgrade.. We got all the way through to the change from Sprint to T-Mobile & purchase & the T-Mobile computer system decided to freeze. Wasn’t the greatest impression on T-Mobile’s computer systems, not Matt V.’s Fault he has no control over T-Mobile’s computer system. I’ll give T-Mobile benefit of doubt it was a glitch. I had to come back, the next day, Matt V. Was ready to finish our transactions. He set everything up for me & He made the process easy and as painless as possible. …..And PS they have great tunes in the store. I fully recommend this location
08.2021Patricia
I visited your location on July 3rd 2021. I want it to be known that Hector provided EXCELLENT customer service. Your team is blessed to have such a young individual exude such service. He will go far in life with those qualities. I have been in this field for well over 15 years and he went above and beyond.
08.2021Beth
Matt V. Was very knowledgeable, I am far from being any sort of a techie. Matt V. was Polite, and very patient with me, explaining the how’s & the why’s … My phone from sprint was fully paid for and still locked, He took initiative to contact sprint to get my phone unlocked so I could upgrade.. We got all the way through to the change from Sprint to T-Mobile & purchase & the T-Mobile computer system decided to freeze. Wasn’t the greatest impression on T-Mobile’s computer systems, not Matt V.’s Fault he has no control over T-Mobile’s computer system. I’ll give T-Mobile benefit of doubt it was a glitch. I had to come back, the next day, Matt V. Was ready to finish our transactions. He set everything up for me & He made the process easy and as painless as possible. …..And PS they have great tunes in the store. I fully recommend this location
08.2021Patricia
I visited your location on July 3rd 2021. I want it to be known that Hector provided EXCELLENT customer service. Your team is blessed to have such a young individual exude such service. He will go far in life with those qualities. I have been in this field for well over 15 years and he went above and beyond.
08.2021Otniel
Just got a new phone at this location with Amanda and she was phenomenal! Best customer service. She was very thorough and patient in me asking a million questions for the options and how/if my bill would be affected. I will definitely come back to this location in the future and hope Amanda is here.
08.2020Phillip
I came from Verizon after 13 years with them. And Amanda made the transaction very easy and fast. I would definitely recommend her 10/10 service. Her and naty were very nice and informative. I was able to get an iPhone 11 Promotion
08.2020Otniel
Just got a new phone at this location with Amanda and she was phenomenal! Best customer service. She was very thorough and patient in me asking a million questions for the options and how/if my bill would be affected. I will definitely come back to this location in the future and hope Amanda is here.
08.2020Phillip
I came from Verizon after 13 years with them. And Amanda made the transaction very easy and fast. I would definitely recommend her 10/10 service. Her and naty were very nice and informative. I was able to get an iPhone 11 Promotion
08.2020Otniel
Just got a new phone at this location with Amanda and she was phenomenal! Best customer service. She was very thorough and patient in me asking a million questions for the options and how/if my bill would be affected. I will definitely come back to this location in the future and hope Amanda is here.
08.2020Phillip
I came from Verizon after 13 years with them. And Amanda made the transaction very easy and fast. I would definitely recommend her 10/10 service. Her and naty were very nice and informative. I was able to get an iPhone 11 Promotion
08.2020