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Verizon Authorized Retailer - TCC in Fishers (8358 E 96th St, IN 46037)
About:
Established in 1991, TCC is the largest Verizon authorized retailer with more than 800 stores in 38 states. TCC carries the latest smartphones and tablets on the best network, Verizon. We take pride in our top-notch customer service and are committed to meeting each person’s unique needs. We do more than sell phones! What sets us apart is our passion for giving back and igniting positive change in the local communities we serve. With the help of our employees, we’ve been able to donate $1 million to Riley Hospital for Children at Indiana University Health, give out over 600,000 backpacks and counting, and have given $2.7 million to local communities via grants. Visit our Locator page to find your nearest Verizon store.
Verizon Authorized Retailer - TCC is located in Fishers (Indiana state) on the street of 8358 E 96th St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1317-842-4265. You can get more information from their website: https://locations.tccrocks.com/in/fishers/8358-e-96th-st.html?y_source=1_MzIzMjExNS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer - TCC quickly are 39.927647, -86.019951. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer - TCC.
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Available amenities
Payments
- Cheques
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
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Janet
The two gentlemen who helped me on two occasions were very helpful and knowledgeable. Sadly it ate up my entire afternoon. My telephone call to customer service was a distaste. I was transferred 4 times by unhelpful people and hung up on. No stars to customer service
10.2022BreAunna
Tyler and Matt have been consistent with amazing and timely customer service over the years. Managing a business account has been simplified by these two, in particular, and they go above and beyond in so many aspects. Thank you for making my job easier, always with a great attitude, even when the company requests seem impossible and last minute. Thank you Verizon TCC team for your continued support, good business goes both ways!
08.2022Laura
Matt was so efficient, knowledgeable, and helpful. I was hesitant to come to an “authorized retailer” instead of an actual Verizon store but I was pleasantly surprised. I was able to get a new phone and have it completely setup in less than an hour. I would definitely recommend this location!
08.2022Taylor
I took over a business account with nearly 50 lines and zero experience, Matt made sure that I was always educated on what was going on with our account, informed me on best way to move forward with adding/subtracting lines and upgrading phones, and was a wiz at trouble shooting! Matt is always professional, knowledgeable, and keeps our company's best interest in mind.
08.2022Lisa
Colin becker was professional, knowledgeable, friendly and helpful. He didnt try to sell me what i didn't need, he got me the phone i wanted, updated it successfully, explained everything extremely well, and got me all my accessories! I will go there for any additional needs!
07.2022Ivan
I what to give a shout out to DIEGO, HE IS A COOL ,AMAZING PERSON. He took his time to help me out with my problem with my cellphone, if you have a problem with your cellphone/service come to this location and see DIEGO.
05.2022Byron
Diego did a great job setting up my new iPhone, transferring the data from my old phone and showing me how my new phone works. I highly recommend him.
05.2022Zach
Ordered two new devices and set up two new wireless lines. The devices had to be ordered. Told I would receive call when they came in. I watched the UPS tracking and saw when they arrived. Did not receive call from store, so reached out to them and was told they were in. Went to store for activation only to be told by a very angry man that there was a Verizon network outage and I would have to come back in 24 hours. Why didn't they call me to tell me this? Returned to store two days later. Just one slow moving "in-training" associate working. Took him combined five hours to activate lines and devices, which still are not fully functioning. He had to call multiple people for assistance, struggled to multi-task, and communicated very poorly. More than once the Verizon reps hung up on him because he was not communicating to them. He ignored other customers in the store and at one point said he "chose the wrong profession." I will have to go to another Verizon location to fix the setup errors made yesterday. I will also have to keep a close watch on my monthly bill to make sure the correct promo was applied. The only compensation I received for my time was a 20% discount on two phone cases. I do not recommend this location.
04.2022Judith
Upgraded iPhone today. Diego spent lots of time helping me and orienting me to the features, explaining loyalty points, that my bill would be lower with the upgrade(I know) and explained the glass protector so well my hubby, the miser, said to get it. I also got the case. Was in there for nearly 2 hours. Diego, you rock!!
04.2022Chelsea
Matt made sure that I had a great experience getting my new iPhone 13 pro! He was knowledgeable about the device when I had questions and the activation process was seamless from start to finish. He also made sure that all of my contacts, images, and apps were fully transferred from my old phone before I left the store as well as putting the liquid glass on for me. I highly recommend this store and especially Matt for all of your in store Verizon needs. Thank you!
03.2022