car rental agency
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Enterprise Rent-A-Car in Fort Wayne (5006 Lima Rd, IN 46808)
About:
Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in Fort Wayne. No matter when or where you want to start your next adventure, when you're ready, we're ready to fill your car rental needs at one of our 7,000+ locations in nearly 100 countries and territories.
Enterprise Rent-A-Car is located in Fort Wayne (Indiana state) on the street of 5006 Lima Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1260-482-2662. You can get more information from their website: https://www.enterprise.com/en/car-rental/locations/us/in/fort-wayne-lima-rd-0812.html?mcid=yext:245709. The coordinates that you can use in navigation applications to get to find Enterprise Rent-A-Car quickly are 41.124684, -85.153972. Scroll down to find out opening hours, reviews and other important information about Enterprise Rent-A-Car.
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Available amenities
Highlights
- Discounts for military
Accessibility
- Wheelchair-accessible entrance
From the business
- Identifies as women-owned
Unavailable amenities
Enterprise Rent-A-Car doesn't have any unavailable amenities.Categories
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Darrell
My car is in the shop. I needed a rental to get by. My first choice was Enterprise. Actually, after a chance encounter with Enterprise about 12 years ago, they have been My go to for car rental. This visit to Lima Rd, Fort Wayne, Enterprise reminded me why. So courteous, friendly, helpful and mindful of my time. They got me into a nice Jeep and I was on my way.
10.2022James
Enterprise has really raised their prices, Cars are becoming sub standard. The ford had 70,000 miles and the brakes were wore out. The jeep compass only got 20 mpg, and had a bad shake in the front end. The kia I rented had bald tires and of course it rained the whole trip making hydroplaning a problem. For the prices they are charging the cars are not worth the cost.
10.2022Meg
TWO years in a row I've booked months in advance to reserve a standard SUV and BOTH years they haven't had a single one on their lot. What's the point of a reservation if it doesn't RESERVE the proper vehicle needed.
09.2022None
Car was dirty .lots to scratches and marks .I thought I was suppose to get a vehicle a little better than my own car it stalled on me .made me late for work.because the low battery in the key not satisfied at all my insurance allows me up to $44 a day that vehicle was $27 hopefully they can put me in something A LOT BETTER
09.2022Melissa
Not a great experience from beginning to end. Vehicle was not ready during my reservation time. Had to wait an hour and a half to bring a vehicle from another location. I rented a full sized truck but what they finally brought me was a small truck, but by that time I was very late hitting the road and didn’t have time to argue it. I’m sure there is a price difference as well and I was overcharged. I’m not sure why enterprise would rent me a vehicle that was unavailable.. and even if they had made a mistake, a call ahead to solve it would’ve been appreciated. The team also needed some training in customer service and how to behave in front of waiting customers. The car I rented was clean and to compensate me for my wait, one of the employees marked the tank as empty when full so I didn’t have to fill up (was a company rental so the savings didn’t effect me). I turned in the car and then two days later got a text that was clearly meant for when I picked up the car. Whole experience made me not want to rent from the specific branch I used but would give enterprise another chance.
08.2022Pellet
Mary took wonderful care of my grandfather and it is very much appreciated! He drove the car from out of state for a car repair and Mary and Ahmaud made the entire experience smooth and easy. They even took him back to the repair shop to pick up his car. Thank you so very much!
08.2022Lashonda
I am ok with enterprise but this last past rental I did on Sunday August 7 I got there care was not ready had to wait a hour n a half when my pick up was AT 9am just to get the car started driving home n it fill like the car was about to lose control it shake so bad after the speed of 40 the car can lose control I was scared so I brought the car back after I brought it back got another car n had to wait another hour then I was told they didn't have no one to drive to the other location tht was right around the corner to drop off my vehicle to get the rental but they did it for other people I didn't say anything I was just like wow tht was messed up I rent a car every to or three weeks to get done like that I was thinking about switching the car rental place I go to but I never just let one bad apple spoil the bunch I give second chance cause they are a good place u just get some tht don't know there job
08.2022Caroline
The two staff members that I processed my rental were very professional. They were knowledgeable, polite, efficient, and experienced. The other staff members on site during my visits were disconnected and not engaging. I stood in the lobby for several minutes before they said anything to me, knowing I hadn’t spoken with anyone. The desk areas of the site had food on them, drinks, and clutter. Both of the cars I rented were not cleaned. There was food crumbs under the seats. I had to exchange one of the cars because the smell of stale pot smoke was nauseating. That same car had a sensor issue that caused a beeping to sound every time I started driving, the car “thinking” passengers aren’t using their seatbelt. I’m not sure when that car was a rental option. There had to have been complaints about these same issues yet they still had customers driving it. The Lima store also never answered their phone. Ever. I called on FIVE different occasions and it always went to voicemail. I had to call another store to have them transfer me in order to get anyone on the phone. Based on the staff’s look of boredom when I did visit the store tells me that is a serious lack of care and integrity relating to their job.
04.2022Chammie
Customer service was great, the inventory has been slim cause of spring break, which caused the to not have the vehicle I reserved but they gave me an upgrade for a very low cost. Only reason I didn’t give 5 stars is because the inventory should be updated so you can’t book vehicles they don’t have. I recommend Enterprise for your rental needs.
04.2022Becca
I have always had a good experience renting from enterprise. this branch is one of the best I have seen as far as customer service goes and cleanliness of the cars. I am now an employee at this location and I absolutely love working here and am happy to be a part of what makes our customer service so great. I would also like to give a special shout-out to Ben for always helping me in the wash bay. he’s awesome and it’s a pleasure to be able to work with him.
03.2022