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Enterprise Rent-A-Car in Carmel (931 N Rangeline Rd, IN 46032)

3 (50 reviews)

About:

Enterprise Rent-A-Car Logo

Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in Carmel. No matter when or where you want to start your next adventure, when you're ready, we're ready to fill your car rental needs at one of our 7,000+ locations in nearly 100 countries and territories.


Enterprise Rent-A-Car is located in Carmel (Indiana state) on the street of 931 N Rangeline Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +13178443030. You can get more information from their website: https://www.enterprise.com/en/car-rental/locations/us/in/carmel-n-range-line-rd-0817.html?mcid=yext:245709. The coordinates that you can use in navigation applications to get to find Enterprise Rent-A-Car quickly are 39.988850, -86.126160. Scroll down to find out opening hours, reviews and other important information about Enterprise Rent-A-Car.

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Available amenities

Accessibility

  • Wheelchair-accessible entrance

From the business

  • Identifies as women-owned

Unavailable amenities

Enterprise Rent-A-Car doesn't have any unavailable amenities.

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Reviews about Enterprise Rent-A-Car - 50

Chryle

“Enterprise Carmel” Totally! professional and very efficient, they took care of all my needs I would recommend them to any of my friends and colleagues. Thank YOUUU! I look forward to doing business with you in the future 🤗

07.2022

Chryle

“Enterprise Carmel” Totally! professional and very efficient, they took care of all my needs I would recommend them to any of my friends and colleagues. Thank YOUUU! I look forward to doing business with you in the future 🤗

07.2022

Chryle

“Enterprise Carmel” Totally! professional and very efficient, they took care of all my needs I would recommend them to any of my friends and colleagues. Thank YOUUU! I look forward to doing business with you in the future 🤗

07.2022

Chryle

“Enterprise Carmel” Totally! professional and very efficient, they took care of all my needs I would recommend them to any of my friends and colleagues. Thank YOUUU! I look forward to doing business with you in the future 🤗

07.2022

Chryle

“Enterprise Carmel” Totally! professional and very efficient, they took care of all my needs I would recommend them to any of my friends and colleagues. Thank YOUUU! I look forward to doing business with you in the future 🤗

07.2022

Logan

There’s bad customer service, and then there’s this Enterprise. I got a rental from them a little while back. The pick up process was fine, they put me in a car similar to my own and let me go. Did not realize at the time that there was no inspection before leaving with the car. Drove for about two weeks and came back to drop it off once my car was available. Upon inspection this time around there were “scratches” (salt marks easily rubbed away) and a tiny dent near the gas cap. Well I had just put gas in it that morning and there was no scratches. Cannot confirm or deny the dent but can confirm I did not do anything to this car for there to be a dent. Told them there was no inspection prior to pick up and that as I had just put gas in it and drove right there, there was no way to have scratched or dented it nor was it there when I put in gas. The woman checking us back in asked if we were accusing her of damaging the car, we did no such thing. Then I hear the staff loudly talking extremely poorly about the woman who had left as I arrived. Not cool. As we were simply confused as to how any damage could have happened to the car, the woman who did the check in was adamant that we were blaming her. We ended up being charged lots of money for “damages” which our insurance company was able to handle but jeez. The customer service I received here was so atrocious that I felt the need to write this. Would avoid if possible.

06.2022

Alex

Went to pick up my "reservation". I was assured online that there would be multiple available. To my surprise when I showed up for my appointment I was informed that there were none available until the next day? Unbelievablely bad business from Enterprise I'll be going somewhere else from now on.

06.2022

Logan

There’s bad customer service, and then there’s this Enterprise. I got a rental from them a little while back. The pick up process was fine, they put me in a car similar to my own and let me go. Did not realize at the time that there was no inspection before leaving with the car. Drove for about two weeks and came back to drop it off once my car was available. Upon inspection this time around there were “scratches” (salt marks easily rubbed away) and a tiny dent near the gas cap. Well I had just put gas in it that morning and there was no scratches. Cannot confirm or deny the dent but can confirm I did not do anything to this car for there to be a dent. Told them there was no inspection prior to pick up and that as I had just put gas in it and drove right there, there was no way to have scratched or dented it nor was it there when I put in gas. The woman checking us back in asked if we were accusing her of damaging the car, we did no such thing. Then I hear the staff loudly talking extremely poorly about the woman who had left as I arrived. Not cool. As we were simply confused as to how any damage could have happened to the car, the woman who did the check in was adamant that we were blaming her. We ended up being charged lots of money for “damages” which our insurance company was able to handle but jeez. The customer service I received here was so atrocious that I felt the need to write this. Would avoid if possible.

06.2022

Alex

Went to pick up my "reservation". I was assured online that there would be multiple available. To my surprise when I showed up for my appointment I was informed that there were none available until the next day? Unbelievablely bad business from Enterprise I'll be going somewhere else from now on.

06.2022

Logan

There’s bad customer service, and then there’s this Enterprise. I got a rental from them a little while back. The pick up process was fine, they put me in a car similar to my own and let me go. Did not realize at the time that there was no inspection before leaving with the car. Drove for about two weeks and came back to drop it off once my car was available. Upon inspection this time around there were “scratches” (salt marks easily rubbed away) and a tiny dent near the gas cap. Well I had just put gas in it that morning and there was no scratches. Cannot confirm or deny the dent but can confirm I did not do anything to this car for there to be a dent. Told them there was no inspection prior to pick up and that as I had just put gas in it and drove right there, there was no way to have scratched or dented it nor was it there when I put in gas. The woman checking us back in asked if we were accusing her of damaging the car, we did no such thing. Then I hear the staff loudly talking extremely poorly about the woman who had left as I arrived. Not cool. As we were simply confused as to how any damage could have happened to the car, the woman who did the check in was adamant that we were blaming her. We ended up being charged lots of money for “damages” which our insurance company was able to handle but jeez. The customer service I received here was so atrocious that I felt the need to write this. Would avoid if possible.

06.2022

Alex

Went to pick up my "reservation". I was assured online that there would be multiple available. To my surprise when I showed up for my appointment I was informed that there were none available until the next day? Unbelievablely bad business from Enterprise I'll be going somewhere else from now on.

06.2022

Logan

There’s bad customer service, and then there’s this Enterprise. I got a rental from them a little while back. The pick up process was fine, they put me in a car similar to my own and let me go. Did not realize at the time that there was no inspection before leaving with the car. Drove for about two weeks and came back to drop it off once my car was available. Upon inspection this time around there were “scratches” (salt marks easily rubbed away) and a tiny dent near the gas cap. Well I had just put gas in it that morning and there was no scratches. Cannot confirm or deny the dent but can confirm I did not do anything to this car for there to be a dent. Told them there was no inspection prior to pick up and that as I had just put gas in it and drove right there, there was no way to have scratched or dented it nor was it there when I put in gas. The woman checking us back in asked if we were accusing her of damaging the car, we did no such thing. Then I hear the staff loudly talking extremely poorly about the woman who had left as I arrived. Not cool. As we were simply confused as to how any damage could have happened to the car, the woman who did the check in was adamant that we were blaming her. We ended up being charged lots of money for “damages” which our insurance company was able to handle but jeez. The customer service I received here was so atrocious that I felt the need to write this. Would avoid if possible.

06.2022

Alex

Went to pick up my "reservation". I was assured online that there would be multiple available. To my surprise when I showed up for my appointment I was informed that there were none available until the next day? Unbelievablely bad business from Enterprise I'll be going somewhere else from now on.

06.2022

Logan

There’s bad customer service, and then there’s this Enterprise. I got a rental from them a little while back. The pick up process was fine, they put me in a car similar to my own and let me go. Did not realize at the time that there was no inspection before leaving with the car. Drove for about two weeks and came back to drop it off once my car was available. Upon inspection this time around there were “scratches” (salt marks easily rubbed away) and a tiny dent near the gas cap. Well I had just put gas in it that morning and there was no scratches. Cannot confirm or deny the dent but can confirm I did not do anything to this car for there to be a dent. Told them there was no inspection prior to pick up and that as I had just put gas in it and drove right there, there was no way to have scratched or dented it nor was it there when I put in gas. The woman checking us back in asked if we were accusing her of damaging the car, we did no such thing. Then I hear the staff loudly talking extremely poorly about the woman who had left as I arrived. Not cool. As we were simply confused as to how any damage could have happened to the car, the woman who did the check in was adamant that we were blaming her. We ended up being charged lots of money for “damages” which our insurance company was able to handle but jeez. The customer service I received here was so atrocious that I felt the need to write this. Would avoid if possible.

06.2022

Alex

Went to pick up my "reservation". I was assured online that there would be multiple available. To my surprise when I showed up for my appointment I was informed that there were none available until the next day? Unbelievablely bad business from Enterprise I'll be going somewhere else from now on.

06.2022

Arick

Enterprise did a great job and couldn't recommend them enough. They took care of me and made sure I had a fully functioning rental. They are great customer service and were quick during the whole process. Thank you for your help!

05.2022

Arick

Enterprise did a great job and couldn't recommend them enough. They took care of me and made sure I had a fully functioning rental. They are great customer service and were quick during the whole process. Thank you for your help!

05.2022

Arick

Enterprise did a great job and couldn't recommend them enough. They took care of me and made sure I had a fully functioning rental. They are great customer service and were quick during the whole process. Thank you for your help!

05.2022

Arick

Enterprise did a great job and couldn't recommend them enough. They took care of me and made sure I had a fully functioning rental. They are great customer service and were quick during the whole process. Thank you for your help!

05.2022

Arick

Enterprise did a great job and couldn't recommend them enough. They took care of me and made sure I had a fully functioning rental. They are great customer service and were quick during the whole process. Thank you for your help!

05.2022

Kent

Friendly staff, great customer service. First car I rented had vibration issues at highway speeds. Contacted local Enterprise and was promptly taken care of with a replacement. Next time I need to rent, Enterprise in Carmel, In. is for me. Thanks again.

01.2022

David

I've always recommend Enterprise Rental Car Company. I used to rent from them on a somewhat regular basis when I traveled more but I haven't had need for a rental car for a long time. This week I was involved in an accident and my vehicle was deemed unsafe to drive by the offending driver's insurance company so I took it to the shop and popped in my local Enterprise office. I had called the after hours number the night before so they already had a car set aside for me and I was on my way within 15 minutes! The rental car was clean and tidy and ready to roll. Thanks Enterprise!

01.2022

Kent

Friendly staff, great customer service. First car I rented had vibration issues at highway speeds. Contacted local Enterprise and was promptly taken care of with a replacement. Next time I need to rent, Enterprise in Carmel, In. is for me. Thanks again.

01.2022

David

I've always recommend Enterprise Rental Car Company. I used to rent from them on a somewhat regular basis when I traveled more but I haven't had need for a rental car for a long time. This week I was involved in an accident and my vehicle was deemed unsafe to drive by the offending driver's insurance company so I took it to the shop and popped in my local Enterprise office. I had called the after hours number the night before so they already had a car set aside for me and I was on my way within 15 minutes! The rental car was clean and tidy and ready to roll. Thanks Enterprise!

01.2022

Kent

Friendly staff, great customer service. First car I rented had vibration issues at highway speeds. Contacted local Enterprise and was promptly taken care of with a replacement. Next time I need to rent, Enterprise in Carmel, In. is for me. Thanks again.

01.2022

David

I've always recommend Enterprise Rental Car Company. I used to rent from them on a somewhat regular basis when I traveled more but I haven't had need for a rental car for a long time. This week I was involved in an accident and my vehicle was deemed unsafe to drive by the offending driver's insurance company so I took it to the shop and popped in my local Enterprise office. I had called the after hours number the night before so they already had a car set aside for me and I was on my way within 15 minutes! The rental car was clean and tidy and ready to roll. Thanks Enterprise!

01.2022

Kent

Friendly staff, great customer service. First car I rented had vibration issues at highway speeds. Contacted local Enterprise and was promptly taken care of with a replacement. Next time I need to rent, Enterprise in Carmel, In. is for me. Thanks again.

01.2022

David

I've always recommend Enterprise Rental Car Company. I used to rent from them on a somewhat regular basis when I traveled more but I haven't had need for a rental car for a long time. This week I was involved in an accident and my vehicle was deemed unsafe to drive by the offending driver's insurance company so I took it to the shop and popped in my local Enterprise office. I had called the after hours number the night before so they already had a car set aside for me and I was on my way within 15 minutes! The rental car was clean and tidy and ready to roll. Thanks Enterprise!

01.2022

Kent

Friendly staff, great customer service. First car I rented had vibration issues at highway speeds. Contacted local Enterprise and was promptly taken care of with a replacement. Next time I need to rent, Enterprise in Carmel, In. is for me. Thanks again.

01.2022

David

I've always recommend Enterprise Rental Car Company. I used to rent from them on a somewhat regular basis when I traveled more but I haven't had need for a rental car for a long time. This week I was involved in an accident and my vehicle was deemed unsafe to drive by the offending driver's insurance company so I took it to the shop and popped in my local Enterprise office. I had called the after hours number the night before so they already had a car set aside for me and I was on my way within 15 minutes! The rental car was clean and tidy and ready to roll. Thanks Enterprise!

01.2022

Lacey

I would avoid this location, if possible. Totally understand that this is a wild time to be renting cars with low inventory and access, but across the seven days I had this car, I spent multiple hours at this Enterprise and even took their car to be FIXED. I went to a different Enterprise later who was also struggling with low inventory and they did everything in their power to make the most of my time and provide a good experience. Its worth it to choose a different location.

12.2021

Lacey

I would avoid this location, if possible. Totally understand that this is a wild time to be renting cars with low inventory and access, but across the seven days I had this car, I spent multiple hours at this Enterprise and even took their car to be FIXED. I went to a different Enterprise later who was also struggling with low inventory and they did everything in their power to make the most of my time and provide a good experience. Its worth it to choose a different location.

12.2021

Lacey

I would avoid this location, if possible. Totally understand that this is a wild time to be renting cars with low inventory and access, but across the seven days I had this car, I spent multiple hours at this Enterprise and even took their car to be FIXED. I went to a different Enterprise later who was also struggling with low inventory and they did everything in their power to make the most of my time and provide a good experience. Its worth it to choose a different location.

12.2021

Lacey

I would avoid this location, if possible. Totally understand that this is a wild time to be renting cars with low inventory and access, but across the seven days I had this car, I spent multiple hours at this Enterprise and even took their car to be FIXED. I went to a different Enterprise later who was also struggling with low inventory and they did everything in their power to make the most of my time and provide a good experience. Its worth it to choose a different location.

12.2021

Lacey

I would avoid this location, if possible. Totally understand that this is a wild time to be renting cars with low inventory and access, but across the seven days I had this car, I spent multiple hours at this Enterprise and even took their car to be FIXED. I went to a different Enterprise later who was also struggling with low inventory and they did everything in their power to make the most of my time and provide a good experience. Its worth it to choose a different location.

12.2021

Diane

Poor communication and customer service from team. Did not have appropriate size car that was reserved by my insurance company. Stated that they would call me and exchange the car once the correct sized car was onsite. Never received a call back and had the car rental for 16 days. Charged my credit card without notification 4 days prior to my scheduled reservation ending. When I called to inquire about the early charge and lack of notification I was told that they had a change of policy but was never provided any evidence of this change of policy.

09.2021

Chris

Have used Bobby for a couple of years now. Have horrible experiences a few times prior to meeting Bobby, and I can honestly say he has changed my outlook on this rental company 100%. I will never use anyone else for rental service. I would refer him and his location anytime any day. They will get you on the road and take care of everything for you. I would follow him to any location around our area!! This man exemplifies what customer service truly is and what it means to take care of a client. I hope one day he becomes a higher up manager and trains folks to be like him. I have seen this manager clean cars, move cars, sign paperwork, take calls, do it all. I have seen him in nasty car cleaning clothes up to nice managerial clothes. He truly wears all hats!! I hope to use him for many more years!!

09.2021

Ty

We returned our rental car to this location. Upon returning our keys to the associate, no one inspected the car. The next day, we received a damages report regarding the vehicle we rented. There were no damages. We filled a report and informed the company that our rental was not inspected upon return and that no incident occurred during our trip. Nevertheless, Enterprise has proceeded with their attempt to make us pay for damages we are not responsible for. We will rent elsewhere from now on.

09.2021

Diane

Poor communication and customer service from team. Did not have appropriate size car that was reserved by my insurance company. Stated that they would call me and exchange the car once the correct sized car was onsite. Never received a call back and had the car rental for 16 days. Charged my credit card without notification 4 days prior to my scheduled reservation ending. When I called to inquire about the early charge and lack of notification I was told that they had a change of policy but was never provided any evidence of this change of policy.

09.2021

Chris

Have used Bobby for a couple of years now. Have horrible experiences a few times prior to meeting Bobby, and I can honestly say he has changed my outlook on this rental company 100%. I will never use anyone else for rental service. I would refer him and his location anytime any day. They will get you on the road and take care of everything for you. I would follow him to any location around our area!! This man exemplifies what customer service truly is and what it means to take care of a client. I hope one day he becomes a higher up manager and trains folks to be like him. I have seen this manager clean cars, move cars, sign paperwork, take calls, do it all. I have seen him in nasty car cleaning clothes up to nice managerial clothes. He truly wears all hats!! I hope to use him for many more years!!

09.2021

Ty

We returned our rental car to this location. Upon returning our keys to the associate, no one inspected the car. The next day, we received a damages report regarding the vehicle we rented. There were no damages. We filled a report and informed the company that our rental was not inspected upon return and that no incident occurred during our trip. Nevertheless, Enterprise has proceeded with their attempt to make us pay for damages we are not responsible for. We will rent elsewhere from now on.

09.2021

Diane

Poor communication and customer service from team. Did not have appropriate size car that was reserved by my insurance company. Stated that they would call me and exchange the car once the correct sized car was onsite. Never received a call back and had the car rental for 16 days. Charged my credit card without notification 4 days prior to my scheduled reservation ending. When I called to inquire about the early charge and lack of notification I was told that they had a change of policy but was never provided any evidence of this change of policy.

09.2021

Chris

Have used Bobby for a couple of years now. Have horrible experiences a few times prior to meeting Bobby, and I can honestly say he has changed my outlook on this rental company 100%. I will never use anyone else for rental service. I would refer him and his location anytime any day. They will get you on the road and take care of everything for you. I would follow him to any location around our area!! This man exemplifies what customer service truly is and what it means to take care of a client. I hope one day he becomes a higher up manager and trains folks to be like him. I have seen this manager clean cars, move cars, sign paperwork, take calls, do it all. I have seen him in nasty car cleaning clothes up to nice managerial clothes. He truly wears all hats!! I hope to use him for many more years!!

09.2021

Ty

We returned our rental car to this location. Upon returning our keys to the associate, no one inspected the car. The next day, we received a damages report regarding the vehicle we rented. There were no damages. We filled a report and informed the company that our rental was not inspected upon return and that no incident occurred during our trip. Nevertheless, Enterprise has proceeded with their attempt to make us pay for damages we are not responsible for. We will rent elsewhere from now on.

09.2021

Diane

Poor communication and customer service from team. Did not have appropriate size car that was reserved by my insurance company. Stated that they would call me and exchange the car once the correct sized car was onsite. Never received a call back and had the car rental for 16 days. Charged my credit card without notification 4 days prior to my scheduled reservation ending. When I called to inquire about the early charge and lack of notification I was told that they had a change of policy but was never provided any evidence of this change of policy.

09.2021

Chris

Have used Bobby for a couple of years now. Have horrible experiences a few times prior to meeting Bobby, and I can honestly say he has changed my outlook on this rental company 100%. I will never use anyone else for rental service. I would refer him and his location anytime any day. They will get you on the road and take care of everything for you. I would follow him to any location around our area!! This man exemplifies what customer service truly is and what it means to take care of a client. I hope one day he becomes a higher up manager and trains folks to be like him. I have seen this manager clean cars, move cars, sign paperwork, take calls, do it all. I have seen him in nasty car cleaning clothes up to nice managerial clothes. He truly wears all hats!! I hope to use him for many more years!!

09.2021

Ty

We returned our rental car to this location. Upon returning our keys to the associate, no one inspected the car. The next day, we received a damages report regarding the vehicle we rented. There were no damages. We filled a report and informed the company that our rental was not inspected upon return and that no incident occurred during our trip. Nevertheless, Enterprise has proceeded with their attempt to make us pay for damages we are not responsible for. We will rent elsewhere from now on.

09.2021

Diane

Poor communication and customer service from team. Did not have appropriate size car that was reserved by my insurance company. Stated that they would call me and exchange the car once the correct sized car was onsite. Never received a call back and had the car rental for 16 days. Charged my credit card without notification 4 days prior to my scheduled reservation ending. When I called to inquire about the early charge and lack of notification I was told that they had a change of policy but was never provided any evidence of this change of policy.

09.2021

Chris

Have used Bobby for a couple of years now. Have horrible experiences a few times prior to meeting Bobby, and I can honestly say he has changed my outlook on this rental company 100%. I will never use anyone else for rental service. I would refer him and his location anytime any day. They will get you on the road and take care of everything for you. I would follow him to any location around our area!! This man exemplifies what customer service truly is and what it means to take care of a client. I hope one day he becomes a higher up manager and trains folks to be like him. I have seen this manager clean cars, move cars, sign paperwork, take calls, do it all. I have seen him in nasty car cleaning clothes up to nice managerial clothes. He truly wears all hats!! I hope to use him for many more years!!

09.2021

Ty

We returned our rental car to this location. Upon returning our keys to the associate, no one inspected the car. The next day, we received a damages report regarding the vehicle we rented. There were no damages. We filled a report and informed the company that our rental was not inspected upon return and that no incident occurred during our trip. Nevertheless, Enterprise has proceeded with their attempt to make us pay for damages we are not responsible for. We will rent elsewhere from now on.

09.2021

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Opening Hours:

Closed Now
  • Monday 8:00 AM - 5:00 PM
  • Tuesday 8:00 AM - 5:00 PM
  • Wednesday 8:00 AM - 5:00 PM
  • Thursday 8:00 AM - 5:00 PM
  • Friday 8:00 AM - 5:00 PM
  • Saturday 9:00 AM - 12:00 PM
  • Sunday Closed

Ratings:

  • google logo
    4.2
    Total votes: 244
    Votes distribution:
    1: 28
    2: 9
    3: 19
    4: 23
    5: 165

Location/Contacts:

Network:

  • Enterprise Rent-A-Car Logo
    This place is part of the Enterprise Rent-A-Car. This chain has places in other locations.

Popular Hours:

  • Monday:
  • Tuesday:
  • Wednesday:
  • Thursday:
  • Friday:
  • Saturday:
  • Sunday:
    No data
Place last updated at: 04-09-2022 10:03:11