9 Best van rental agency in Los Angeles, California (CA) 2024

Perfect car-rental experience! Everything was super quick and everyone was extremely friendly. We rented a car for 3 weeks. It was very clean and we got exactly the car we booked online. When we got there it took us only 15 minutes for everything and giving the car back was also very easy and without any problems. The price was also better than any other offer we could find, so we are super happy! ~Markus

This is a great car rental lot - the team have been so nice, and even accommodated a last minute booking for me. I first rented a large SUV (Grand Cherokee Jeep) and then a Chevrolet Spark for a month. No pushy attitude or upselling - which is great, give me the details and let me decide. An FYI - Cheaper rates can be found online, through the Enterprise website, but that’s just how companies work, not the local hubs fault, so you can still book online for pickup here. Would definitely rent from here again. Also final note - fill out your forms online ahead of time! You’ll be in and out in under 10 minutes if you do so! ~James

Just bad news. Don’t even bother contacting them. They don’t understand English and when you tell them to stop calling you. They just keep harassing by calling / texting every hour and when you say you good - they still call you. Worst than a used car salesperson. Stay away and take your business to knowledgeable, understating and less hungry desperate looking for a penny business. ~Catherine

I had a wonderful experience here. Special thanks to Luke, Rob, and Ryan for their excellent customer service skills. Luke was extremely professional and made the entire process extremely smooth for me. I highly recommend this place. ~tielle

So I made a “reservation” through the call center and they confirmed it was reserved and ready for pick up ,they even took down my card and license information unfortunately the call center did not actually make my reservation , and I came to find this out until I arrived here i called customer service back and they were extremely rude ! I felt hopeless but thankfully this location has great staff and amazing customer service !!!!! They were able to get me a car rental even though the call center never sent them my reservation !! They always kept communication while I was waiting and were all so polite,It was a bit chilly so while I was finishing the whole contract process they let me put my babies inside the car so they wouldn’t be out in the cold any longer I would 100% recommend this enterprise location . Thank you guys for all your help and kindness. & enterprise do better with your call center customer service reps ! ~Advany

Every time I every time I rent a car I come to this specific Enterprise Rent-A-Car location. The agents here are a very customer service oriented, if there's ever any problem or misunderstanding they're happy to help out and solve any issues that arise. Cars are in good condition, always full of gas, and the staff here is friendly and knowledgeable. Would definitely rent here specifically at this location again. It was amazing because there were some hiccups at first I guess it was just communication issues at the front desk but at the end of the day Enterprise Rent-A-Car worked it out. I would like to give them a hand clap because these are hard times from the pandemic and massive inflation enterprises there for their customers and I really appreciate that. Good training good attitude and exceptional service thank you Enterprise Rent-A-Car look forward to doing business with you again in the future bye for now.🚗🚘🚦🚦🚦🚦🚦🚦🚦🚦🚦🚦🚦🚦 ~King

I live here in Los Feliz and I go to the Enterprise conveniently located in walking distance on Hillhurst. I’m the kind of guy that sticks with something once I find a good thing. Cars are cars, so what keeps me a loyal customer is their service. They’re like that old school neighborhood business. They have always taken good care of me. They have always been more than reasonable. And not just me, I’ve overheard when they deal with other customers. I wish all the other businesses I deal with treated me this well, I mean they’re better than fair, they go the extra distance. If you aren’t happy with them then you won’t be anywhere. Trust them. The least I can do to show my appreciation is write them an honest review. ~john

Moving boxes cost $3 per box here, this ain’t no neighborhood deal!!! ~Truc

I came in on a Saturday afternoon with no reservation and the gentleman and his son were very helpful in renting me a cargo van. In and out in a few minutes. They were both extremely pleasant. Will return for future needs. ~Jared