Enterprise Rent-A-Car in Los Angeles (445 S Figueroa St, CA 90071)

3.9 (10 reviews)

About:

Enterprise Rent-A-Car Logo

Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in Los Angeles. No matter when or where you want to start your next adventure, when you're ready, we're ready to fill your car rental needs at one of our 7,000+ locations in nearly 100 countries and territories.


Enterprise Rent-A-Car is located in Los Angeles (California state) on the street of 445 S Figueroa St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1213-627-5432. You can get more information from their website: https://www.enterprise.com/en/car-rental/locations/us/ca/downtown-los-angeles-union-bank-plaza-3217.html?mcid=yext:245709. The coordinates that you can use in navigation applications to get to find Enterprise Rent-A-Car quickly are 34.053436, -118.256817. Scroll down to find out opening hours, reviews and other important information about Enterprise Rent-A-Car.

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Available amenities

Highlights

  • Discounts for military

Accessibility

  • Wheelchair-accessible entrance

From the business

  • Identifies as women-owned

Unavailable amenities

Enterprise Rent-A-Car doesn't have any unavailable amenities.

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FAQ

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Reviews about Enterprise Rent-A-Car - 10

Jessica

Great experience. Michael I think his name at the front counter was great as well. In and out with no issue with my refund. Prices are a bit higher than the competition but would still pick this place because of the service I receive. Never any issues.

09.2022

강대경

You should have checked in detail with customer when you handled over the vehicle to the customer. Don’t tell customers carelessly. Customer is not a fool. And if you are customer, don’t use self checkout. Or they will charge you for the gas without saying anything even though you filled it more than you did when you shipped it. And if you are a foreigner, require them the document or record what they said. Of course, they won’t contact you because they can’t register your number because of different contact number digits.

09.2022

Mel

Went by yesterday after I dropped off my car at the service center next door. It 90⁰ and within minutes of walking up I was greeted by Josh. He made sure to listen to my needs, gave me a discount because of my vehicle in service and handed me over to Karla. Karla walked me over to the rental, gave me a brief but clear 411, and by the time I got in the rental she had already had the AC running. Came back to drop it off today and was instantly greeted by Manny. Quick walk through and done. I had a short, but great experience. Definitely will be back here if I need a rental.

08.2022

J

Been having car troubles for a while but getting a rental is always the least of my worries. Amazing service, efficient and friendly staff, no hassle. Huge shout out & thanks to Anthony. Now a days customer service is non existent and he went above and beyond as if his name was on the building. That’s why we will always return here and recommend to everybody! Thank you!!!!

08.2022

Tobias

This experience was three years ago, but as I look to rent a car again, I'm reminded how annoyed I am about my experience here. I rented a vehicle for a Thanksgiving family reunion trip back in 2019. The car was dirty, beat up, and didn't have a full tank of gas. I asked if anything else was available, and I was told this was the only car in my price range. I took the rental, and the IP rattled the entire time. Two 4 hour trips, and many smaller drives in between. Drove me insane. Think there were some oil change warnings too. Politely told them about the issues with the vehicle, and how disappointed I was with the experience compared to other rental places around here. They offered two days free rental in the future. I thought that was kind. But it never showed up. I called a few weeks later, someone apologized for forgetting, and promised to mail out the voucher. Still nothing. Gave up. Overall disappointed. Been sticking with Sixt from now on. No issues, clean cars in good condition, and comparable prices.

08.2022

Gigi

A big thanks to Q. When the car assigned to us came back from another client with a cracked windshield she made it right. Took very good care of us with another vehicle and discounted the cost for the smaller car we had no choice but to accept. Made a difficult and stressful situation much easier. Q deserves a raise!

08.2022

Advany

So I made a “reservation” through the call center and they confirmed it was reserved and ready for pick up ,they even took down my card and license information unfortunately the call center did not actually make my reservation , and I came to find this out until I arrived here i called customer service back and they were extremely rude ! I felt hopeless but thankfully this location has great staff and amazing customer service !!!!! They were able to get me a car rental even though the call center never sent them my reservation !! They always kept communication while I was waiting and were all so polite,It was a bit chilly so while I was finishing the whole contract process they let me put my babies inside the car so they wouldn’t be out in the cold any longer I would 100% recommend this enterprise location . Thank you guys for all your help and kindness. & enterprise do better with your call center customer service reps !

06.2022

Devendra

Amazing company, No hidden charges. Crystal clear on the agreement and quick service. Many thanks to Jeremy, we took the car at Los Angeles and everything was great. Highly recommended.

06.2022

Edward

I needed a car when mines was hit and needed to be repaired. The other guys insurance covered the rental but only up to $36 per day which got me a minivan. They picked me up and helped me with the paperwork and charged me $150 deposit. Normal routine stuff. Now when I wanted to return it after 3 weeks, they told me I could leave it at the repair shop and they would pick it up, but that it would be best for them if I could drop it off at the rental place instead. I went for the latter and no one was available to help me out as they were too busy and short staffed. I understood the situation and told them I would drop it at the shop since I had to get my car and get going. It's been a week and a half now and I still don't have my deposit or end of rental receipt. I try calling and they have me on hold for more than 15 mins with no answer. Point of story don't go to this enterprise and go to a bigger location with more people on hand.

05.2022

Kay

Like many people in SF, I don't own a car (yet). And because of the pandemic, I've stopped using public transit. Car rentals have been the safest mode of transportation aside from owning my own car. City Rent-A-Car has one of the most competitive prices out there. The cars are also very clean. I've rented their Chevy Spark 4 times so far, and it's been great every time. The gas mileage has also been great, too.

04.2022

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Opening Hours:

Now Open
  • Monday 8:00 AM - 5:30 PM
  • Tuesday 8:00 AM - 5:30 PM
  • Wednesday 8:00 AM - 5:30 PM
  • Thursday 8:00 AM - 5:30 PM
  • Friday 8:00 AM - 5:30 PM
  • Saturday 9:00 AM - 1:00 PM
  • Sunday Closed

Ratings:

  • google logo
    4
    Total votes: 415
    Votes distribution:
    1: 62
    2: 16
    3: 25
    4: 49
    5: 263

Location/Contacts:

Network:

  • Enterprise Rent-A-Car Logo
    This place is part of the Enterprise Rent-A-Car. This chain has places in other locations.
Place last updated at: 27-09-2022 10:31:32