8 Best shoe store in Palm Desert, California (CA) 2024

HR and the managers are cowards and very disrespectful! If you don’t want to be racial profiled, discriminated against, embarrassed, do NOT go here. Store bathrooms are filthy! The shelves are so unorganized, the service is slow, no one is helpful. They answer phones with “yes, can I help you?” Who greets like that? I’m calling corporate the overall leadership is garbage!!!corporate, You need to fire your management. THE ABSOLUTE WORST STORE NEVER AGAIN ~Deborah

Used to be a great option to full retail locations in malls but now it's just a larger full retail location without the mall experience. No deals, nothing unique or special about it. Must be under new and not so smart management. ~Mark

The customer service here was above and beyond! The name on the receipt was Brianna, so I believe that is who helped us. She was SO friendly and helpful and eager to answer any questions. She was also extremely knowledgeable, it seemed like she had tried every shoe and had personal experience or knowledge with each one. She genuinely seemed like she wanted me to find the perfect shoe and I left pretty happy with my purhcase. I wish that was my local store because I would go back 10/10. ~Alexis

This rating is for cashier Leslie is a bit rude asking my email address but trying to show her my ID for easier type. My email address is my name. But then she refuse giving me a piece of paper to right it down it came out my email address is mis spell. End up showing my ID to get her right spelling. My first time shopping and got a bad experience. The line is long trying to make it easier and faster but because of Leslie staburn she made it worst. She needs more train in customer service. I like the place clean and neat. I will go back but not to with that cashier. Thank you. ~hazel

I like their selection but the service I received is what makes me not come back. No one looks happy to be working. I got dirty looks just because I wanted to try on clothes. It would not surprise me if this store closed, AGAIN. It’s a shame your business can’t hire great people ~Deborah

AMAZING! Saks, PLEASE pay attention! Give this girl a raise. Assoc: 781471 Jenn An absolute phenomenal experience. It’s because of her that I’m now a returning customer. I just recently purchased Creed’s Les Royales Exclusives “Spice and Wood.” Absolutely phenomenal! Jenn took her time to help me through exploring the various fragrances on the counter. She addressed any questions I had and made some appropriate recommendations. Everything she did was completely on point. It’s because she gave me samples so I could try them on my skin, is ***The VERY REASON** why I’m coming back next week to buy the Sublime Vanille. Trying a fragrance on a piece of paper doesn’t cut it because we put it on our skin and each of us and our body chemistry smells different with each fragrance. I plan on dropping a lot of money on Creed fragrances at your store —-thanks to her—- in the upcoming months. Nope. She didn’t put me up to this review. I did this because she deserves the praise and she won you, ( Saks) a loyal customer. ~The

My kids love shopping here. We've bought everything from custom built boards, to clothes to backpacks, etc from here. Every time, the staff were all super helpful and always friendly. I'm always happy to spend my money in a place that knows how to treat their customers well. This Zumiez is one of the best! ~Tom

Great prices good customer service. Highly recommended 5 stars. My wife loves her new dress. ~Chris