7 Best financial consultant in Atlanta, Georgia (GA) 2024

hello please send my review to the north decatur road location. They don't have anywhere online where i can submit a review. Please let them know they are doing an awesome job. Swati and Allison have the best customer service and allison helped me find some lost deposits. I appreciate all that they do at that branch- Infectious disease specialists of atlanta PC ~Barbara

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RUN WITH YOUR MONEY! This is by far the worst bank I have ever dealt with. They are extremely slow and never have change for business accounts. They don't make it a priority to complete transactions in a timely manner including night drops, branch manager is no help he let's the tellers tell him what they are going to do instead of enforcing speedy and good customer service no wonder they have a 2 star rating ~V.

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Worst bank I have ever been to. I get it, some locations may be understaffed, but I waited thirty-five minutes in the lobby and still did not get serviced. I had to leave in order to handle other affairs since the one banker on duty in THE ENTIRE BUILDING was busy with the three people in front of me. I would just go to another location altogether, they obviously don’t know what good customer retention can do.. YOUR LOSS! ~Misty

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I’ve never been in a Suntrust building that was so useless. They never know what’s going on or what to do. The workers never have the same answers. They only ever have one person working at a time, even when the line is long. They wait for the line to be extremely long before they put more people out to help. I went inside the building twice in two days for a simple money transfer between separate accounts. I had to go in twice for them to give me the right information. It also took them 30 minutes to actually help me. There is only one useful employee and the rest of them are truly incompetent ~Tori

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Miss Tracey was absolutely amazing, she helped me open an account quick and easy. She even gave me tips and helped me set up Life Plan so I can achieve my goals. Everyone here is just so helpful. It’s such a welcoming environment. ~Siene

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Worse place ever have 5 employees but none of them are efficient at all they move super slow and do everything in slow motion, I can't believe that I spend over 1 hr to get a statement record print it out,this places seems to have this problem all of them I don't know if is the way how they receive their training? Do they really train them to spend 20 min with every single costumer?? And just to work as slowest they can ?? ~Joe

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I wanted to get a safety deposit box, so I called and was informed that I can get a safety deposit box even if I do not have an account with the bank, so I scheduled an appointment and met with Armando at the bank, he could not complete the process as my ID was expired and asked me to get a valid ID, Armando scheduled an appointment for me next day and I visited the bank next day with a valid ID and was informed that I cannot get a safety deposit box if I don't have an account with the bank. If that is the case then why did they not tell me that on the phone itself and asked me to come next day with valid ID. They waited my two days. Very disappointed. ~Salim

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