7 Best moving supply store in Chicago, Illinois (IL) 2024

The two front office managers, Michelle and Lisa are totally awesome!! They do their best to solve customer problems and take care of concerns. The two of them are a pleasure to work with… I wish I could say the same for the national and regional owners / supervisors who are simply not. I also wish I could separate this review into building office vs. regional office… 5 stars in the Bldg. 2 stars for the higher ups. ~Tony

A fairly good experience. Brendan W really worked with me to make sure my needs were met, I was called back and my questions were answered. He was very patient and made the whole experience 5 star worthy. I would say that there were occasional dead mice and leaking water after a heavy rain but that was about it. ~Caleb

Beware of Janky business practices !!!!!!! To start they arrived late , they came at the very end of the time window they provided which definitely made things stressful. Their policy is that you pay up front, but the quote that the drivers provided was completely different from the original quote from customer service . The total move amount was now $1,000 but over the phone they quoted me $800+ . Mind you , I have a 1-bdrm apartment, so they would be moving about 20+ boxes , a king bed & bed frame, a glass table w/ 6 chairs & a 6 seat sectional couch . In my opinion the movers were strategic with taking their time , making sure to add as much time on the clock as they could . It took them 4 hours to clear out my 700sq ft apartment in which I found to be completely ridiculous . I asked the movers if they wanted to follow me to the next location but they insisted that they would meet me there . I made it to my new apartment in less than 15mins as it is less than a mile away from my previous location. It took the movers 45 additional minutes to meet me at the next location. As they started to move the stuff into my new apartment, they told me it would require additional time for them to setup the stuff they disassembled. They completely stopped the move & told me I had to sign the revision for them to continue.To be clear they were attempting at add an additional 2.5 hrs I immediate called corporate & spoke with their manager . The manager was extremely rude , nasty & very unhelpful . He blamed me for everything and held no accountability towards the movers. He gave me the option of paying the extra money or the drivers are leaving . The manager continued to blame me, even telling me I didn’t read the fine print & that it was just my problem . This was the worse moving experience I’ve ever witnessed . They left with out assembling any of my furniture. I don’t fault the drivers as they are only following instructions but it’s the business side of this company they I find flawed . They purposely give you a lower quote to get you to book the service but when they arrive they charge you for way more stating this is the maximum expected charge . I would NOT recommend this company to ANYONE . Untrustworthy business practices with non-existent customer service . You’ve been WARNED!!!!!! ~Situation

It was a pleasant and professional experience. All my questions were answered with enthusiasm. The storage facility is bright and clean. Access to my storage space is easy and fast. ~Pearl

Quick and easy rental. The employees here are super nice and helpful. The whole facility was clean and new looking. They have multiple entrance doors that you can pull up your car to, unload your items on one of their carts and at least 3 elevators. They have bathrooms and water fountains on the ground floor. They didn’t have a lot of availability, which I think speaks to nicely maintained facilities. There’s another 2 self-storage places on this stretch of Kedzie, but after comparing prices and visiting 2, CubeSmart is the smart choice. ~D

This place doesn't exist. The phone number go to a full voicemail where you can't leave a message. I drove there to see what was the matter, but it doesn't exist. There's a Firestone auto mechanic shop and a Home Depot, but nothing where this place is supposed to be. Perhaps it needs to be removed. ~Mohammed