9 Best moving company in Chicago, Illinois (IL) 2024

The customer service and response time we received from this company was stellar. This was not a typical move for Coffey Bros since we are a church and only moving out our old pews. They priced us fairly and make sure we were comfortable, and understood the entire process. JR, Jimmy, DeMarcio and Linton were outstanding; their efforts saved us time and money. They made adjustments for us on site as needed. I appreciated they enthusiasm and honesty immensely and I would give them 10 stars if I could. Our church is so grateful for a company like this! ~Teresa

Expect to pay more than you were quoted. We hired this company to hoist a Dining Table Top into our client's condo unit. When I first called Charles quoted the hoist for me. I gave him all information he requested and mentioned that I had photos of the exterior incase he needed, but he did not ask me to send them. The day before the move at 4pm Charles called to ask for the exterior photos I had previously offered so I sent them over to him. The morning of the move at 6:50am I received a call from Midway informing me that they could not do the hoist and needed to use a forklift which would be an additional $1200. Since they informed me this was my ONLY option I decided to proceed and expressed my disappointment in the quoting process. They said they would try to work on lowering the cost for me. Upon arrival, the guys inspected the situation and told me they in fact could NOT use the forklift due to the client's terrace location and that they were going to hoist the top after I was told this wasn't an option. During the delivery they decided to ask me about purchasing valuation for the Dining Table top incase it breaks during delivery. Thankfully this wasn't a substantial cost, but frustrating to be asked this during the delivery. In the end, they charged me for the $1200 forklift that they DIDN'T use and will not refund me. I've been in communication with both Charles + Judy who have been zero help. Don't use this company unless you would like to pay more than what you're quoted. ~Sara

Beware of Janky business practices !!!!!!! To start they arrived late , they came at the very end of the time window they provided which definitely made things stressful. Their policy is that you pay up front, but the quote that the drivers provided was completely different from the original quote from customer service . The total move amount was now $1,000 but over the phone they quoted me $800+ . Mind you , I have a 1-bdrm apartment, so they would be moving about 20+ boxes , a king bed & bed frame, a glass table w/ 6 chairs & a 6 seat sectional couch . In my opinion the movers were strategic with taking their time , making sure to add as much time on the clock as they could . It took them 4 hours to clear out my 700sq ft apartment in which I found to be completely ridiculous . I asked the movers if they wanted to follow me to the next location but they insisted that they would meet me there . I made it to my new apartment in less than 15mins as it is less than a mile away from my previous location. It took the movers 45 additional minutes to meet me at the next location. As they started to move the stuff into my new apartment, they told me it would require additional time for them to setup the stuff they disassembled. They completely stopped the move & told me I had to sign the revision for them to continue.To be clear they were attempting at add an additional 2.5 hrs I immediate called corporate & spoke with their manager . The manager was extremely rude , nasty & very unhelpful . He blamed me for everything and held no accountability towards the movers. He gave me the option of paying the extra money or the drivers are leaving . The manager continued to blame me, even telling me I didn’t read the fine print & that it was just my problem . This was the worse moving experience I’ve ever witnessed . They left with out assembling any of my furniture. I don’t fault the drivers as they are only following instructions but it’s the business side of this company they I find flawed . They purposely give you a lower quote to get you to book the service but when they arrive they charge you for way more stating this is the maximum expected charge . I would NOT recommend this company to ANYONE . Untrustworthy business practices with non-existent customer service . You’ve been WARNED!!!!!! ~Situation

I had a 3 bedroom plus office house with a lot of big furniture they brought 5 guys and 2 trucks and showed up right on time. They were very professional and worked every minute they were there. They had everything moved and in place in the new house in about 5 hours. I would recommend them to anyone who is moving. I have no complaints at all everything they did was great. Services: In-state moving, Local moving ~Danelle

I am truly amazed at how much potential these guys have. I am college student who hired Lalo's Movers for my first time moving. The guys were very professional and went above and beyond my expectations. I have a lot of fragile items which they made sure to take care of (I have attached a pic of my white bed and there was ZERO stains on it despite the fact it was touched by others) Lalo's Movers IS the moving company that you need. ~Stephanie

We highly recommend using Moovers for your move! We moved from our second floor condo to a new house. Moovers was a great choice. Customer service was always excellent when we called and the actual movers were wonderful as well. They stored our truck overnight for us as well for a small fee! They provided an accurate estimate as well. The movers Daniel, Rene and Miguel were phenomenal!!. All three had an awesome attitude and were great to work with! They were efficient, detail oriented and extremely careful with our stuff. Thanks MOOVERS CHICAGO! ~Kat

We recently moved from Chicago to Wisconsin. Bradtke movers was recommended to us by a neighbor. They were fabulous, reasonably priced, careful, respectful & professional. I'd highly recommend them. ~Myra

I was a bit hesitant to use payless because they had quoted us almost $300 less than any other company, but I am SO glad we used them! They are very responsive and respond after typical business hours. They would always respond in under an hour. When they arrived they got straight to work and worked so hard and very fast. I even forgot about our storage units in our building and they moved those as well. Hands down the best experience I have ever had moving! They got everything done within the EXACT time and price they quoted us which was very impressive. They clearly have lots of experience and I will be using them for all of my future moves and recommend them to friends and family. ~Lauren