10 Best moving and storage service in Chicago, Illinois (IL) 2024

The customer service and response time we received from this company was stellar. This was not a typical move for Coffey Bros since we are a church and only moving out our old pews. They priced us fairly and make sure we were comfortable, and understood the entire process. JR, Jimmy, DeMarcio and Linton were outstanding; their efforts saved us time and money. They made adjustments for us on site as needed. I appreciated they enthusiasm and honesty immensely and I would give them 10 stars if I could. Our church is so grateful for a company like this! ~Teresa

The two front office managers, Michelle and Lisa are totally awesome!! They do their best to solve customer problems and take care of concerns. The two of them are a pleasure to work with… I wish I could say the same for the national and regional owners / supervisors who are simply not. I also wish I could separate this review into building office vs. regional office… 5 stars in the Bldg. 2 stars for the higher ups. ~Tony

A fairly good experience. Brendan W really worked with me to make sure my needs were met, I was called back and my questions were answered. He was very patient and made the whole experience 5 star worthy. I would say that there were occasional dead mice and leaking water after a heavy rain but that was about it. ~Caleb

Beware of Janky business practices !!!!!!! To start they arrived late , they came at the very end of the time window they provided which definitely made things stressful. Their policy is that you pay up front, but the quote that the drivers provided was completely different from the original quote from customer service . The total move amount was now $1,000 but over the phone they quoted me $800+ . Mind you , I have a 1-bdrm apartment, so they would be moving about 20+ boxes , a king bed & bed frame, a glass table w/ 6 chairs & a 6 seat sectional couch . In my opinion the movers were strategic with taking their time , making sure to add as much time on the clock as they could . It took them 4 hours to clear out my 700sq ft apartment in which I found to be completely ridiculous . I asked the movers if they wanted to follow me to the next location but they insisted that they would meet me there . I made it to my new apartment in less than 15mins as it is less than a mile away from my previous location. It took the movers 45 additional minutes to meet me at the next location. As they started to move the stuff into my new apartment, they told me it would require additional time for them to setup the stuff they disassembled. They completely stopped the move & told me I had to sign the revision for them to continue.To be clear they were attempting at add an additional 2.5 hrs I immediate called corporate & spoke with their manager . The manager was extremely rude , nasty & very unhelpful . He blamed me for everything and held no accountability towards the movers. He gave me the option of paying the extra money or the drivers are leaving . The manager continued to blame me, even telling me I didn’t read the fine print & that it was just my problem . This was the worse moving experience I’ve ever witnessed . They left with out assembling any of my furniture. I don’t fault the drivers as they are only following instructions but it’s the business side of this company they I find flawed . They purposely give you a lower quote to get you to book the service but when they arrive they charge you for way more stating this is the maximum expected charge . I would NOT recommend this company to ANYONE . Untrustworthy business practices with non-existent customer service . You’ve been WARNED!!!!!! ~Situation

It was a pleasant and professional experience. All my questions were answered with enthusiasm. The storage facility is bright and clean. Access to my storage space is easy and fast. ~Pearl

Quick and easy rental. The employees here are super nice and helpful. The whole facility was clean and new looking. They have multiple entrance doors that you can pull up your car to, unload your items on one of their carts and at least 3 elevators. They have bathrooms and water fountains on the ground floor. They didn’t have a lot of availability, which I think speaks to nicely maintained facilities. There’s another 2 self-storage places on this stretch of Kedzie, but after comparing prices and visiting 2, CubeSmart is the smart choice. ~D

We highly recommend using Moovers for your move! We moved from our second floor condo to a new house. Moovers was a great choice. Customer service was always excellent when we called and the actual movers were wonderful as well. They stored our truck overnight for us as well for a small fee! They provided an accurate estimate as well. The movers Daniel, Rene and Miguel were phenomenal!!. All three had an awesome attitude and were great to work with! They were efficient, detail oriented and extremely careful with our stuff. Thanks MOOVERS CHICAGO! ~Kat

We recently moved from Chicago to Wisconsin. Bradtke movers was recommended to us by a neighbor. They were fabulous, reasonably priced, careful, respectful & professional. I'd highly recommend them. ~Myra

Don't look anywhere else if you plan to move! Roy is the best in the business! He is very professional and reliable. Communication with him is very easy. He remained flexible with my moving date for about a month because I had trouble with my schedule and ended up chaging the dates. He and his team were amazingly efficient. I was moving a two bedroom apartment from Chicago to Missouri. On the day of the move they arrived on time and in 1 hour they carefully wrapped my large furniture and loaded them in their truck along with 40 boxes that I had packed. They were like a tornado! They moved everything to my new house 360 miles away on the same day. Everything arrived safe and intact. It's rare to receive such excellent service. Can't recommend him and his crew enough! ~Maryam