Best piano moving service in Chicago, Illinois (IL) 2024

The customer service and response time we received from this company was stellar. This was not a typical move for Coffey Bros since we are a church and only moving out our old pews. They priced us fairly and make sure we were comfortable, and understood the entire process. JR, Jimmy, DeMarcio and Linton were outstanding; their efforts saved us time and money. They made adjustments for us on site as needed. I appreciated they enthusiasm and honesty immensely and I would give them 10 stars if I could. Our church is so grateful for a company like this! ~Teresa

Beware of Janky business practices !!!!!!! To start they arrived late , they came at the very end of the time window they provided which definitely made things stressful. Their policy is that you pay up front, but the quote that the drivers provided was completely different from the original quote from customer service . The total move amount was now $1,000 but over the phone they quoted me $800+ . Mind you , I have a 1-bdrm apartment, so they would be moving about 20+ boxes , a king bed & bed frame, a glass table w/ 6 chairs & a 6 seat sectional couch . In my opinion the movers were strategic with taking their time , making sure to add as much time on the clock as they could . It took them 4 hours to clear out my 700sq ft apartment in which I found to be completely ridiculous . I asked the movers if they wanted to follow me to the next location but they insisted that they would meet me there . I made it to my new apartment in less than 15mins as it is less than a mile away from my previous location. It took the movers 45 additional minutes to meet me at the next location. As they started to move the stuff into my new apartment, they told me it would require additional time for them to setup the stuff they disassembled. They completely stopped the move & told me I had to sign the revision for them to continue.To be clear they were attempting at add an additional 2.5 hrs I immediate called corporate & spoke with their manager . The manager was extremely rude , nasty & very unhelpful . He blamed me for everything and held no accountability towards the movers. He gave me the option of paying the extra money or the drivers are leaving . The manager continued to blame me, even telling me I didn’t read the fine print & that it was just my problem . This was the worse moving experience I’ve ever witnessed . They left with out assembling any of my furniture. I don’t fault the drivers as they are only following instructions but it’s the business side of this company they I find flawed . They purposely give you a lower quote to get you to book the service but when they arrive they charge you for way more stating this is the maximum expected charge . I would NOT recommend this company to ANYONE . Untrustworthy business practices with non-existent customer service . You’ve been WARNED!!!!!! ~Situation

We recently moved from Chicago to Wisconsin. Bradtke movers was recommended to us by a neighbor. They were fabulous, reasonably priced, careful, respectful & professional. I'd highly recommend them. ~Myra