Best cosmetics store in Overland Park, Kansas (KS) 2024

Devolution is the word that comes to mind when visiting this location recently. Maybe I had just never been there on a Tuesday. Talk about proudly lackadaisical! Cashier was nice enough, but I think he was falling asleep. Unapologetic incompetence in Cosmetics. The manager on duty? Unbelievably uninterested, indignant really, at being asked for assistance. Zero sense of customer service. Maybe it's all the more notable because the bar had been set higher in previous times here. Switching pharmacies. ~Fiona

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The store is amazing! Great staff.. clean… fast and efficient! The beauty consultant is the absolute best ever!!! I’ll come just for her each time!!! Ryan is great, so is Will, overall everyone is amazing especially the beauty consultant.. she deserves an raise just bc we share the same name! ~Tiffany

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This is a larger and older Dillard's location. It's been here for over 40 years. The Oak Park location actually has two separate stores. One of the stores, which I'm reviewing, is the women's clothing, purses, shoes, cosmetics, sunglasses and dresses. This is a very nice store with all of the name brands that an upscale department store of any kind might have. You will find Michael Kors, DKNY, Vince Camuto, BCBG, the list goes on and on. Pretty much any major name department store label will be found here. Dillard's is known for their shoe selection and it is truly extensive. I bought my last pair of walking shoes here. It was a brand I had not heard of before called BZees. (They get very high marks from women for their comfort factor.) One of the downsides about Dillard's is that they have very few coupons or sales aside from seasonal clearance items. If you want something at a discount you pretty much have to wait until they decide to mark it down. The mark ups can be kind of steep, as well. I bought a pair of sunglasses only to find that they were marked up 3x what I could find them online - fail! Make sure to comparison shop online. All in all this is a very nice store with a great collection of merchandise. ~Kimberly

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