8 Best sandwich shop in Tulsa, Oklahoma (OK) 2024

I came here 2 weeks ago with a terminally ill friend and have never been so disappointed with McDonald's before. To place an order at the kiosk you have to scan a code with your phone to complete your order. I have no idea how to do this or if my phone even has the capability. There is nothing to tell you this until after you have wasted 10 minutes ordering at the kiosk. We went to the counter and were completely ignored. Finally a line of people were waiting with me. The employees only cared about kiosk and drive thru customers. We had come to McDonald's in a taxi so my friend could have the meal he wanted, drive thru was not an option. The staff couldn't care less about us. We were invisible to them. Nobody explained that they were sorry or that we would have to wait longer because techie people with elaborate phones who come in cars are more important than people who have been eating McDonald's for 50 years. When I did finally get service, only after other people started yelling as they walked out, the associate was very quiet and uncommunicative. To say the least, I will never come to this McDonald's again. I will gladly give them 1 star because their restroom was perfect. It's sad when I can say more for the toilet than the people who work there. ~Lady

I gotta admit, I was a bit surprised they would NOT take your order at the counter, at this location. I watched at least 4 different customers leave the store, due to the fact they were told to use the kiosk, just while we were waiting on our food. Luckily I was with my 75 yr old father, or he'd have gone without breakfast, just out of frustration! The big breakfast was not what I remembered, and there were limited options, to "customize" your order, at the kiosk. The scrambled eggs left a bit to be desired, but when you've been on a liquid diet, you'll eat about anything put in front of you. Lol. The place was clean, but probably because it feels like dining in, is actually discouraged. It was difficult to understand the person calling out the orders, as well; and she did not repeat what she said! I just went up to the counter, when I realized we were the only ones inside. Tho I had clicked "DINE IN", our food was put in a bag, and I still had to go back up to the counter, to ask for salt & pepper. I can understand being busy, but customer service left a LOT to be desired at this location this morning. Now I remember why I rarely eat at McDonald's; it's not worth the frustration and definitely not worth the COST!! ~Fawn

The employees were kind and efficient. There was a mistake on our order, but they happily and quickly fixed it. We went to lunch on a Wednesday and the restaurant was empty other than our 7 person group of extended family and the occasional in and out of to go orders. This was the first time my kids had ever been to McDonald's and we had a pleasant experience with this location and with the food! ~Amanda

I'm pretty sure a BIG MAC is supposed to come with LARGE PATTIES. So why in hell did I recieve one with SMALL PATTIES??? The employees there must think their job is a JOKE! In fact I know they do being as the order taker said "HI WELCOME TO BURGER KING" when I pulled up to the menu board and then told me "To pull up to the second window for my WHOPPER!" I swear MCDONALD'S IS A JOKE! ~Josh

This McDonald's is definitely the rudest staffed Mexicans I've ever seen in my life. Their food is not hot unless u catch them in a lunch rush...that's not to mention if you even get your order in a reasonable amount of time if your in the lobby. The drive thru always moves pretty fast tho. I wouldn't recommend going inside this location at all ~C

Stopped by on a Sunday afternoon with my wife and son after hearing about it a couple months ago and finally finding ourselves on this side of town while they were open. My Dutch Crunch didn't disappoint at all, it was absolutely delicious. I don't think I've ever had such thick sliced turkey in a restaurant sandwich before, and the toppings and bread brought it all together nicely. My son had the Cuban and was equally impressed with the flavor combinations. The Grilled Chicken Tawoot was a tad spicy for my wife but delicious. The house made chips were a nice change from standard chips but were sometimes a little under cooked and soft. The unsweetened tea and lemonade were also good. We would definitely return for another round of new or repeat sandwiches. They're in the midst of adding on from the store next door so be prepared to excuse the construction. ~Steve

Order wasn't made the way I ordered. As soon as I paid there was "a problem w the app". They didn't make it the way I ordered. Couldn't be bothered w cutting it, and were rude when I called about it. No wonder there's no customers there when I go. Don't use the app. I paid over $12 for a slim sandwich that was literally roast beef, stale bread, and a couple slices of bacon I didn't want. I don't think the location is doing well. Quality has noticeably suffered as their prices have gone up by 60%. They gave me a sandwich w options I wouldn't order, and as soon as my payment checked out the app failed, so I couldn't even check on my order. This place is a rip off ~Seth

We’ve visited this subway many times over the last year. Recently, every time we have went, we have been severely disappointed. It doesn’t matter what time of day or day of the week, they’re short staffed. At least the last two times, they’ve only had one employee working. The employee working last night began making our online order, then had guests come in. I understand that guests who are in person often require the attention over online orders. When we walked in at the pick up time listed on the app, my sandwich was sitting in the open, had been toasted, and set to the side. We waited over ten extra minutes for our food, despite there only being two sandwiches made between the time we arrived and left, aside from ours. My husband stood and waited for our food and the whole time, the employee was mumbling under his breath about how he doesn’t want to make sandwiches, doesn’t want to work, etc. When we got home, less than a five minute drive from the store, my sandwich was ice cold and wasn’t even on the bread I had ordered. Every other banana pepper was a stem. I’m very disappointed in where this subway’s service has gone over the last few months. We’ll be driving further for a better location from now on. Hopefully this location’s management reads the reviews and understands that only having one person working during peak dinner hours may save money on payroll, but will eventually lose you enough customers that it won’t matter how much you’ve saved on the back end. ~Lauren