9 Best atm in Fort Worth, Texas (TX) 2024

When I made it through the line I stood in front of one of the cashiers for what seemed like 5 minutes and wasn’t acknowledged at all. It was the craziest thing, the cashier didn’t say a single thing didn’t even say the usual “i will be with you in minute”. I understand customer service has gone out the window but from a bank? It was good while it lasted but time to swap banks. ~Chris

I usually have a pleasant experience at most Wells Fargo locations, except for today at the Ridglea branch. I came in to do the same exact transaction that I have done several times at this location. However, the person assisting me today decided to provide me with a difficult experience. He was not helpful at all and even threatened to take my debit card away for no reason. It does not matter that I’ve been a Wells Fargo customer for several years, he made sure to make me never want to return back again. Every other time I’ve been to this location, I’ve been helped. Beware of the employee named Alejandro Ponce. ~Marilyn

absolutely the worse customer service from bankers! I’ve been waiting 2 weeks to open up my business account!! ~Carlos

I was referred to Worthington Bank by a colleague of mine, and he told me to call Lexi Summers. Lexi picked up on my first call, and was awesome to work with as a new bank customer. She was quick to respond to any questions I had while starting up a new account with them. She and Dolores were great to work with, and I would recommend you call them for ANY banking needs you have. 5 Stars all day. ~Jesse

They staff at the Clifford Street branch is Outstanding. They are all very friendly, helpful and very easy to work with. Our whole family are members of EECU and enjoy working with each associate. If we ever need anything extra, the Branch Manager, Mrs. Curry is always happy to help. We drive out of our way to do our banking with EECU at the Clifford Street branch. ~Herd

I worked with Irene Greene for our first home loan, and highly recommend her. Irene is kind, patient, and a teacher. She ensured that I understood the details of the loans and guided us to closing on time. Irene even came to the closing day to help with any questions and provide support as well. I hear that it’s quite rare for lenders to still do that. All in all, Irene’s customer service is unmatched. She got us competitive rates with low fees. You really get the full package with her! ~John

Drive thru is always fast and efficient (just don't get behind a pickup full of workers cashing checks on a Friday). The inside team is great and recognizes regulars. It's a full service bank that doesn't charge fees like most banks. ~Van

I recommend coming to this location that the location in Lake Worth, Everyone that works in Lake Worth are really rude and unprofessional. They don’t care about you or trying to take care of you. I called the location in Lake Worth to try to make an appointment to get a temporary card and they said they were “booked” for the whole day. I called this location and she told me that they were booked as well but stated that she can take a short lunch to help me get a temporary card because she knows how it feels to not have a debit card. I really appreciate her doing that because not even the location in Lake Worth did that. I went into the location and she had everything set up for me so it didn’t even take 10min. This isn’t the first time they’ve helped me like this before, I always call Lake Worth first since it’s closer to me but selfish people don’t care in helping you. ~Isabel

Incompetent If incompetence could be embodied in a physical form it would manifest itself as this Chase bank location. And the manager here would be its consciousness. The reason for my visit was to get a DD form notarized and an EE series bond deposited once they confirmed that it matured. I brought the bond to the employee and asked for a notary. That initial employee informed me that they had forgotten their notary stamp and that their only available notary was their manager who was currently with a customer and that the wait would be 20 minutes. Not a problem, I requested they confirm that my bond had matured fully. The initial employee could not figure it out and further requested their co-worker. The other employee could not figure it out and told me to do it myself online… An hour later (so much for 20 minutes) a new employee who was a notary came in and refused to sign my document as the form said “witness (notary public).” Their reasoning was that they can’t sign as a witness… even though it said in this case a witness is a notary public. I have had forms like this notarized in the past at Chase. I requested their manager as she was a notary as well. She stated she has a list of things they may not notarize; interesting that a federal form would not qualify. In over a decade, never have I had a Chase bank branch refuse this service. She could not even provide me with this “list” of theirs that excluded specific documents/jargon. I went to another Chase Bank located 6 minutes away. Their worker was baffled by my story and apologized for my experience at the other branch. I was able to notarize the documents I needed signed within 5 minutes of me arriving. Clearly this branch is in need of some significant re-training. -incompetent, notary, customer, service, manager, bond ~Nathaniel