My auto fill for La Occitane products went off the rails with a Credit Card expiration date issue, and going to the website, as usual was unproductive.
I decided to visit the store in The Domain in NW Austin in person.
After discovering that La Occitane in NW Austin has closed permanently, I searched for an alternative.
Despite reading the up then down reviews of service at the San Marcos Outlet, I headed south on I-35.
I wasted time, gasoline and then there's always the pure "fun" of mixing it up with I-35 traffic!
I found the store, with it's door locked-- a handwritten note taped to it-- "register down"
Really!!??
The products are quite fine-- but purchasing them has turned into a tour de force.
Or farce.
La Occitane in France: you've got some compounding problems which need to be addressed!
Mark me as truly frustrated and unhappy long-time customer. ~Cathy
cosmetics store
beauty supply store
gift shop