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Cricket Wireless Authorized Retailer in Livonia (29235 W Seven Mile Rd, MI 48152)
About:
Wireless provider offering prepaid mobile phones, coverage plans & a range of accessories.
Cricket Wireless Authorized Retailer is located in Livonia (Michigan state) on the street of 29235 W Seven Mile Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1248-387-8026. You can get more information from their website: https://www.cricketwireless.com/stores/ll/US/MI/Livonia/29235-7-Mile-Rd. The coordinates that you can use in navigation applications to get to find Cricket Wireless Authorized Retailer quickly are 42.426780, -83.335491. Scroll down to find out opening hours, reviews and other important information about Cricket Wireless Authorized Retailer.
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Available amenities
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
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Dennis
Very unprofessional did not know their work. Will not go to the store again.
07.2022Brooklynn
I went in to get my phone turned back on and the lady with rainbow hair was jus on her phone and not helping and had a very rude attitude, then when I went to get her help with turning my phone back on she didn’t even look at my phone or even ask me anything she jus said “I can’t do anything it’s locked” and when I went to my old carrier to get my phone unlocked because she said it was locked and it wasn’t even locked. I’m not going back to this location, the girl didn’t want to do her job she jus wanted to sit there talkin on her phone and was rude. The customer service was absolutely terrible.
05.2022Edmundo
The Young Lady that waited on us was very helpful and Professional. I don't think I have ever felt so satisfied with a purchase and service. We were very impressed.
04.2022Ashley
William was extremely helpful and patient when my issue took way longer than we thought it would to get figured out. He tried to save me money along the way. I would definitely return to this location just to have him help me if I had a problem in the future!
11.2021Mary
I was helped by Amie who was terrific. Knowledgable, efficient and very pleasant. A great experience and good service. She did add insurance without discussing it, however, so watch out for that.
11.2021Karol
This Cricket Wireless store is great! Extremely professional, kind and congenial service. The clerk was able to help set up a new account & old flip phone for a senior citizen. Excellent service. Highly recommended. Yes, I was all smiles when I left.
11.2020Richard
We upgraded 3 phones today. Mathew was helpful and knowledgable about all the products Cricket provides. He never pushed us out of our price range and patiently answered all of our questions. We are very happy with the service and phones we received.
11.2020Anna
I purchased my brother a Cricket cell phone at Walmart. I took it to the Livonia location (7 Mile and Middlebelt) to have it activated. There were some issues transferring his previous number. I had to go in a few times and had 2 different guys help me. They spent a lot of time but the issue was finally resolved. Great customer service. Thank you Zain and a BIG THANK YOU to Matthew.
11.2020Diante
Deandrae and Michelle were extremely helpful. I came in to buy a new phone, went through all of the phones with them and they helped me to weigh the pros and cons. I'm in sales, so I was expecting them to try to sell me the most expensive phone they could when I let them know I didn't really care, but we were able to narrow down what I was looking for. Processes and procedures went very smoothly. I highly recommend them.
11.2019Brian
My wife and I purchased two new phones with new cases and screen protectors. The representative, Michelle W, installed the Screen Protectors and cases during the purchase. The Screen Protector was installed incorrectly and a few days later, we returned to the store to have it fixed or replaced. They gave us a hard time about and was reluctant to fix the issue or replace the Screen Protector. Both Screen Protectors failed and my wife's phone and my phone needed to be fixed. After arguing about the issue, the Rep determined it was her fault for installing the Screen Protector incorrectly and replaced only one for my phone. She said my wife's could be just re-installed. A few days later, it fell off again. I went back to the store, and talked with Deandre, and he took it off the screen protector and threw it in the trash. He then went over to the accessories, and said we don't have a replacement here right now you will have to back, and they are on order. Still nothing. I have had no one from the store call me back, and I had to initiate every conversation. I have called numerous times and went to the store numerous times, being very patient. The last time I went in, which was last week, I spoke with Michelle W, and she said this phone had been discontinued and they were not getting new Screen Protectors in? And they dont refund accessories? They took my screen protector, threw it away, and agreed to replace it. Now they are changing their story. I asked them to call another store and get one, and they did. The manager was bringing it over that night Michelle said. Took my information for the 3rd time and said it would be in that night. This was last Friday. Still no response. I called again on Saturday the 13th, spoke with Deandre, and he said he was looking into it again, and no call back. They ripped me off and I still have no replacement or call back. This store has horrible customer service and shady staff as no one follows up nor takes responsibility for there actions.
11.2019