cell phone store
Closed Now
T-Mobile in O'Fallon (8634 Mexico Rd, MO 63366)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in O'Fallon (Missouri state) on the street of 8634 Mexico Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +16363796473. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-o-fallon-mo-63366-3sgm?utm_source=google&utm_medium=lastmile&utm_campaign=3SGM. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 38.792359, -90.701162. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
Unavailable amenities
Service options
- Delivery
Tim
Promptly greated as soon as we came in. Pleasent no pressure sales. Knowagable and informative. Great experience. We were in and out with exactly what we wanted in no time.
07.2022Carli
Mercedes and Kyle were so helpful and nice while I was upgrading my phone!
06.2022Brenda
Extremely unhelpful staff. I have been with TMOBILE for years and the service I received was bad. Avoid this location.
06.2022joel8202
We were recently at T-Mobile off of Mexico road and our sales rep Kyle was outstanding. Great customer service and very helpful. Thank again Kyle!
05.2022Jennifer
Bad customer service. Only went there once and the guy was too lazy to help me with what I needed, and the other 3 employees were just standing around doing nothing but talking with each other. I'll just go the extra little distance next time to the store on K, they've always been great there.
05.2022Janet
Young man was very helpful. He updated my phone and took my payment. Very pleasant young man!
04.2022Maddy
I have had some very unfortunate luck with phones these last two weeks -- my Galaxy S22+ completely died, and my temporary replacement phone was having issues with the SIM card. Each time, the staff here has risen to the occasion and have patiently helped me each time I needed it. Nick especially is a superstar, staying past the end of his shift to make sure I was taken care of, even though he didn't have to. My family and I are so grateful for the helpful employees here!
03.2022Lauren
Terrible customer service. I came in around 6:45pm online hrs say open until 8pm.... I guess its really 7p.m. The salesperson who "helped" me was neither friendly, nor helpful. Instead of offering me solutions she just asked what I wanted and seemed angry that I got there when I did. Now that Sprint has merged, its going downhill and seems like none of the salespeople know or care about what they are doing. Instead of getting mad that I came in before close, maybe try talking to your superior about changing your hrs online. Just a suggestion.
10.2021Kristina
I have an amazing experience visiting the 8634 Mexico Road, O’Fallon location! Dylan was a very helpful in helping me do my warranty exchange! 10/10!! Corey and Micheal were also very nice and kept answering any question I had, they always offered me mints while I waited! Will def return back to this location to see these helpful workers !!(:
08.2021Ed
Needed to transfer data from a broken phone to a new one. Was expecting a long line and wait, but Alicia got me taken care of in about 10 minutes. Very quick and courteous service. Thank you.
08.2021