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AT&T Store in New York (217 Broadway Suite 101, NY 10007)
About:
Retailer providing wireless plans & a range of phones, devices & accessories.
AT&T Store is located in New York (New York state) on the street of 217 Broadway Suite 101. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12125283054. You can get more information from their website: https://www.att.com/stores/new-york/new-york/82?source=E-g2s10000000000L&wtExtndSource=stores. The coordinates that you can use in navigation applications to get to find AT&T Store quickly are 40.711802, -74.008559. Scroll down to find out opening hours, reviews and other important information about AT&T Store.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
Mich
Marques, angela And Eddie are amazing professionals!!! They were so helpful, patient and knowledgeable. The ultimate in customer service and work wonderful as a team!!
04.2022Brian
She was on the phone with someone about some numbers for her store then she told me had a product they didn't have, and told me she didn't have a product they had, and I let them know I wanted a new Apple Pencil first generation, and they ended up giving me a used Apple Pencil that didn't work. Heavily considering switching providers.
02.2022James
My phone was very low on space, and I couldn't take any more pictures. Edward M., the clerk that helped me provided me with a SD card, since I didn't want to delete anything. He got me 64gb sd card put in for me and my space problem was solved, I'm happy and all it took was about ten minutes.
12.2021Gladys
Will and Matt were great! They are so nice and take time to explain the logistics of what they are doing while answering your questions regarding your accounts. They worked diligently to ensure that i have the best rates! I live in the Bronx and came to this store to upgrade bc they have great customer service!!!!
10.2021Jamila
Stepped in to get a prepaid sim while on travel in NYC and was attended to very quickly. Brianna was a great staff member and did everything I needed in no time so that I was able to go about my day with access to data.
09.2021MYKE
I stepped into the store to purchase a new phone and was quickly greeted by Will. He showed me different phones and talked specs... unfortunately the phone I wanted was not in stock but he helped me navigate headphones and some accessories for my future purchase. Super knowledgeable, friendly and straight to the point. Highly recommend you ask for him by name!
08.2021Margaret
This team was knowledgeable, efficient and kind. Not only did they help me upgrade my line, they saved me money on my new bill! You can tell this team cares about finding the best plan or product for you. 10/10 It was truly a great experience. Thank you!
08.2021Daron
Waited for 20mins in the store with essentially no other customers. 3 staff members unable to identify whether they had an iPhone 12 Mini in stock. Claimed it’s too hard to keep track of these things given all their products. Incredible lack of customer focus - claimed that one of their team has just come back from holiday so they can’t quickly find their stock…but they did have time to try to sell us ATT TV - left the store incredulous of their claims and attitude to their customers.
08.2021Benmmore
The AT&T team at 217 Broadway is a STAR team. Not only they are extremely knowledgeable on the product and services, but also they are client centric and always look for the best option for their clients. I was super impressed to receive such a fantastic service snow heavy day. They definitely rolled the red-carpet for their clients!
08.2021Lina
Went in to get a new phone. Was helped by Will; beyond amazing ! Super helpful; super nice; amazing customer service. Went back to pick up the phone sadly Will was not there. When I walked in a woman was very angry saying she wasn’t being given support. The man saw me and told me to come back later I told him I just needed to pick up my phone that I had ordered and was told earlier today it was here. He asked me to sit The woman had enough and walked out; he came over to me and told me to come back later or another day because he would not hand me my phone. I asked why and he said he didn’t have it so I asked him if he could check he became rude and said he would not. He than explained he could not because he could not leave the floor alone. The policy is understandable but the way he said it was NOT okay. I told him that it was rude and has he explained that from the start that would of been fine; he turned around and walked away without a word I asked him what time I could come back and he ignored me I asked if he was hearing me and he ignored me I asked for hi name and he tried to cover his name tag from me I believe his name is WALACE. I asked for a manager and if he believed he was doing a good job and he just kept rolling his eyes not speaking one word. I am lost for words at the poor service that was provided, or the lack of service at all as he couldn’t even answer a question to when I could be back. It was 100% clear he did not care nor want to pretend to care I have been with att for over 12 years and have never had a problem. If I had experienced that as a new customer I would have canceled right away.
08.2021