cell phone store
Closed Now
Verizon in Huntersville (9705 Sam Furr Rd B, NC 28078)
About:
Telecommunications store offering cell phones, wireless plans, accessories & more.
Verizon is located in Huntersville (North Carolina state) on the street of 9705 Sam Furr Rd B. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1800-880-1077. You can get more information from their website: https://www.verizon.com/stores/details/north-carolina/huntersville/lake-norman-200992/?CMP=seo_b_x_vz_gbp_ot_2022_08_website. The coordinates that you can use in navigation applications to get to find Verizon quickly are 35.442464, -80.863746. Scroll down to find out opening hours, reviews and other important information about Verizon.
Have you noticed incorrect information? Contact us and send us the details!
Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Ted
My wife and I were there about a week ago and were helped by Thomas L. He couldn't have been more helpful. He was professional and extremely knowledgeable. Thomas explained the various plans and helped us pick the most cost effective one. It was a seamless process throughout. Thanks Thomas!
10.2022Deborah
Went in to purchase a new phone, only to be told the phone I was looking for was not available at any store in the area. Chris was not at all helpful, as he could have told me that if I ordered it online it would be available to pick up at another store in 2 hours! How hard is that Chris? I came home and chatted with a Verizon online CSR, who was very helpful in finding me a phone and explaining the difference of store inventory versus on-line inventory, but the stores cannot take from the on-line inventory. The CSR found it on-line at another location just a few miles down the road. If they are even remotely kinder than Chris was, they will become my new store!
08.2022Christina
I upgraded my iPhone and Zion was super helpful and made the process really easy for someone technology illiterate like myself. The team has great report with each other and it makes the store a nice place to be while waiting. 10/10 experience
08.2022Dave
I had service issues and I stopped by this location and after 1 hr wait they told me my previous service provider blocked my Cellphone (my cellphone was paid in full) Few min later I called customer service and they fix the issue in about 3 min ! I do not recommend this place!
08.2022Joe
Terrible customer service, started new Verizon service and left with nothing but a box in my hand with the phone inside never been opened or activated. No receipt no bag, number port wasn’t done properly and was a nightmare for two weeks! Overall terrible experience. I wouldn’t say that if I didn’t go back there two more times trying to get help with the number port only to be waiting an extra two hours longer and pushed over to the next day twice. First time I’ve ever loved the bad review for anyone and I am close to four years old so that says something
07.2022LOGAN
I went to the store, after scheduling an appointment and I was spoken with until half an hour later. I was told by multiple Verizon representatives that there were iPhone 13 Pros at this location. However, when I asked I was told there wasn’t. The worker then proceeded to send us to another Verizon store about an hour away, considering the ordeal I already went through, I went. As I arrived the store was Temporarily Closed’ this has been the worst experience in my life. If you like good customer service DON’T GO WITH VERIZON!!
03.2022blair
On Monday, 12/27/21 I went to this location to try and resolve a billing issue, attempt number 4. Twice online second at the store. Falcon checked me and told me it was a 90 minute wait and I told him my issue and that is not something they handle but could get me on the phone with someone who could. In 3 mins I was on with Jim and he was great, issue resolved!!! Thanks to Falcon and his true desire to help and Jim!!!!
01.2022Bill
If I could give zero stars, I would. Was confronted in a very harsh and rude manner about wearing a mask despite the only sign states to be 6ft social distancing. As a fully vaccinated individual, I did not see the need for a mask since the employees were either not wearing one or had them below their chin. Was actually told in the rudest manner that I had to wear a mask or be escorted by the authorities... my choice. I sat in one of the chairs near the displays which is more than 6 feet and he continued to berate me. Such horrible customer service.
01.2022Lainie
Yesterday we had an excellent experience with Angela last night at the Sam Fire store. We were in and out with a new phone in less than 45 minutes. That was the quickest time we’ve ever got a new phone. She was extremely friendly, personable and to the point! It’s so nice having excellent customer service nowadays.
11.2021Harold
As a customer, you have the right to good care, regardless of the time you arrive. The agent does not have knowledge in general in protection plans and also due to the rush, he gave me a different cellphone color than the one requested. Very bad experience in this store.
11.2021