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Firestone Complete Auto Care in Hilliard (1891 Hilliard Rome Rd, OH 43026)
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Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs. We are dedicated to delivering the service and attention your car deserves to keep it running newer longer.
Firestone Complete Auto Care is located in Hilliard (Ohio state) on the street of 1891 Hilliard Rome Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1614-503-7422. You can get more information from their website: https://local.firestonecompleteautocare.com/ohio/hilliard/1891-hilliard-rome-rd/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&lw_cmp=oloc_google_localmaps_maps. The coordinates that you can use in navigation applications to get to find Firestone Complete Auto Care quickly are 39.990406, -83.152379. Scroll down to find out opening hours, reviews and other important information about Firestone Complete Auto Care.
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- Wheelchair-accessible toilet
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Hanna
Drove all the way to the Firestone just for them to tell me the can’t do the service I made an appointment they could have called to reschedule or cancel this type of behavior from a business is unacceptable I waited two weeks for the appointment for no reason Services: Oil change, Wheel alignment
11.2022brandon
Scheduled online for a tire patch next day. Received a call at the last minute the next day cancelling the appointment and trying to schedule out as far as three days later.
10.2022Geemail
Terrible experience both times. Most recent I made online reservation for a simple oil change, I showed up for them to tell me I had a 6 hour window I had to wait on. Rude- unprofessional- . Never again! Service: Oil change
09.2022Paul
The people are helpful. I've had bad luck getting scheduled here in the past. Probably best to call in instead of using the website. Overall not a bad place though.
09.2022Wendy
I have been coming to Firestone for years everywhere from California to Memphis and now in Ohio. They are always upfront and honest. I came in with my Dad's very old Mercury concerned about safety and they told me what they recommend doing due to mileage but were completely honest about what doesn't need to be done. Not many places would do that! I am grateful for their integrity in how they conduct their business. I am a forever customer!!
07.2022Jason
Wifi. It is 2022. If I have to sit here for 4 1/2 hours I need to work. Especially if you are understaffed and things are going to take longer. It is the future for goodness sake. The work is good. The atmosphere, not so much. I know, first world problems right? But seriously, you run a brick and mortar establishment in this first world so get with it and get some friggin wifi for your customers.
07.2022Jeffrey
This was my first time dealing with this place and I took my son there to have his car serviced. The car is older with lots of miles I do much of my own service and know a little about servicing cars I wanted to save myself a lot of time and trouble with this car so I went to see what a professional shop would say and am happy to say they pointed out the problems without adding extras fixed the car and did this without padding the repairs. I want to thank Jacob the service advisor and most of all Roger for the Great service I will be back. Great place great service.
06.2022Courtney
I brought my car in for an alignment and wheel balancing. The service was going to only cost $134.59. I went to get my car and the guy told me this horror story about my half shaft about to break and how it could cause an awful wreck. Then his coworker pitched in and agreed with the horror story and how he has had experience with that happening. As I sat there and listened to the guys mansplain my car to me I couldn't help to think how moronic these people sounded. Little did they know I just had my car looked at by a mechanic and after talking to the mechanic (who is very good at his job) told me that it wasn't possible because he just looked at my car and it was not as broken as the people at firestone say it is. The people at firestone then told me I needed new tires because my tread was really low, but of course all they had in stock were the high end tires. So at this point the bill they are giving me to do everything is now at $1,433.08. No thanks I will take it to my mechanic WHO I TRUST! A word of advice to firestone stop seeing women come in and thinking you can take advantage of them... you're really not that smart.
05.2022Gnarlton
I have been coming to this location for the past 2 years and have never had an issue. The roadside warranty has saved me countless dollars and the staff are always pleasant, knowledgeable, and helpful. I dealt with Rey today and was once again blown away at the customer service and quality of care for my old Acura TL. P.S. schedule your appointment online, be patient, and show up on time.
02.2022Shannon
Literally saved me from calling off of work! I had a screw in my tire and it was leaking pretty badly. I had to work that night so I needed it fixed fast! Called around and other places charged more money to repair, and they wanted me to drop off my car! Firestone fixed it fast, and was not expensive at all. Tire is doing great now and they showed me the huge screw that was in it! Super friendly people working there also. Recommend to everyone! Will be back if I need anything else!
01.2022