cell phone store
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AT&T Store in Columbia (702 Cross Hill Rd Suite 500, SC 29205)
About:
Retailer providing wireless plans & a range of phones, devices & accessories.
AT&T Store is located in Columbia (South Carolina state) on the street of 702 Cross Hill Rd Suite 500. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1803-790-1776. You can get more information from their website: https://www.att.com/stores/south-carolina/columbia/81870?source=E-g2s10000000000X&wtExtndSource=stores. The coordinates that you can use in navigation applications to get to find AT&T Store quickly are 33.991834, -80.975099. Scroll down to find out opening hours, reviews and other important information about AT&T Store.
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Available amenities
Payments
- Debit cards
Offerings
- Repair services
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Ian
The staff at the Columbia store are fantastic. Belen was very patient and did everything in her power to unravel the issues not caused by her or her team. She owned and did her best to resolve and help and for that I appreciate her assistance!
10.2022Ayriel
Great service from Mr.Lyndel he was serving three customers at once and did it quickly and sufficiently. He was very nice and very knowledgeable. Would definitely recommend!
10.2022Helen
Sam was a huge help! Timely, informative, efficient. Helped me narrow in on the right plan and devices for business use. Couldn’t have asked for a better experience!
10.2022Gman
I walked into the store looking to upgrade my phone and there is no register or service counter anywhere. I stood in the entryway for a bit bc all of the staff seemed busy. Eventually, a staff member approached me. I said “hello” and she just said “it’s not your turn” and walked across the store to speak to some different customers. I waited a bit longer, not sure what to do. After another 5 minutes of just standing there trying to make eye contact with the staff, another staff member came up behind me and said “watchu here for?”. I told him I wanted to upgrade my phone and he said nothing and walked away typing something on his tablet. I wasn’t sure what to do so I followed him and he got upset and told me to go back to the entryway. He eventually came back and helped me get started. He noticed my father is the owner of our account and told me I couldn’t do anything unless my name was on it. I presented my fathers cell phone number so he could call him, presented all of the account info and passwords, and he just ignored all of it and basically told me to leave. So I did. When I got to my car, the employee came out and sat down on a bench outside and proceeded to start sobbing. Rough personal day for him I guess. I was dreading a trip to this store because I was expecting this type of experience, and unfortunately, I wasn’t wrong. Edit: the store owner reported my review for “inappropriate content” in order to have it removed. Wow, that action speaks for itself.
09.2022Nathan
That store has some hard working team members. Anna and tylin were extremely helpful. They worked numerous hours to try and solve a situation involving a ATT WIFI hotspot. They even were proactive and took care of other customers while waiting on guidance from higher on a problem not solveable on their end. Those two made an awesome team. They went above and beyond and handled the chaos very well. The Customer traffic in that store can get overwhelming but the team at that store have awesome work ethic, customer service and patience. Very Grateful to go to this store
09.2022Jasmine
Karla was an absolute great representative and the team that was there that night with her stayed with her while she helped me. She truly went above and beyond and I'm so glad I got her Because she was awesome!!! THANK YOU KARLA❤️
08.2022wendell
If I could give zero stars I would… Call or go to another Atnt if you can. Make sure to make an appointment When I walked in, the lady said welcome to Atnt someone will be right with you. So I went and sat down. 30 minutes later another customer came in and then the manager said pls make sure to sign in… then everyone rushes to go and sign in. I was trying to migrate from prepaid to postpaid and no one knew how to do it except the manager. It seems the staff try and help 2 People at the same time. I ended up having to come back the next day… to another Atnt. Please go to another Atnt store and make an appointment. 3 hours down the drain
08.2022Vikki
MY phone died. Rep was very patient and courteous and helped resolve my issue. Very informative regarding next steps with trading the phone in.
08.2022Sally
Tyra Chapman was so awesome and helpful today when getting my new phone. There were some difficulties transferring my phone number, and she knew exactly what to do. She was able to help me pick out a new phone and the right storage space for me, too. She had excellent customer service, and she definitely deserves a bonus.
06.2022Shannon
I came in to the store to switch from Verizon since I couldn't ever hold a call or get more than 2 bars of service when I live in the city near a cell tower. Wayne took great care of my transfer which included my phone, iPad & smart watch. He answered all of my questions throughly & made the transfer swiftly & efficiently. Thank you Wayne!
06.2022