fast food restaurant
Now Open
Wendy's in Germantown (9197 Poplar Ave, TN 38138)
About:
Fast-food burger chain serving sides such as chili & baked potatoes.
Wendy's is located in Germantown (Tennessee state) on the street of 9197 Poplar Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +19017561141. You can get more information from their website: https://locations.wendys.com/united-states/tn/germantown/9197-poplar-ave?utm_source=Yext&utm_medium=Google_My_Business&utm_campaign=Local_Search&utm_content=EN_US. The coordinates that you can use in navigation applications to get to find Wendy's quickly are 35.066241, -89.756627. Scroll down to find out opening hours, reviews and other important information about Wendy's.
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Show menuAvailable amenities
Crowd
- Family friendly
- Groups
Payments
- Debit cards
Amenities
- Good for kids
- High chairs
- Toilets
Offerings
- Coffee
- Kids' menu
- Late-night food
- Quick bite
Atmosphere
- Casual
Highlights
- Fast service
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
Dining options
- Breakfast
- Lunch
- Dinner
- amenities.dining_options.has_counter_service
- Dessert
Service options
- Delivery
- Drive-through
- Takeaway
- Dine-in
Ashley
You close at 10. Not 9:30. Not 9:45. If every business that you visited arbitrarily decided when they want to close - like your doctor's office.😒, The grocery store? Way to go management. You are doing an amazing job 😏
07.2022Diane
The line was about 8 cars long so I thought I'd take the little ones inside...WRONG...door was locked! I guess they are hurting for staffing too~ So we got back into the car and got in line. It went pretty fast. I have to say Wendy's strawberry milkshake is THE BEST!! MUCH BETTER than their chocolate shakes they have been so known for. There wasn't much of a chocolate taste...kind of diluted taste--a hint of chocolate taste-ha! But the strawberry was great!!
06.2022Sara
Fast service, food is always prepared to my expectations.
06.2022Tyler
It's not one issue: it's consistent. Remove signs with dining room hours if staffing is so difficult that the dining room is closed. Any given visit something doesn't work or isn't available. Tonight it was no chili, no salads. Earlier in week no frosty's. Last week they had drinks but no ice. A month or so ago they were staffed but greeted drive through guests with the notice "Our system is down". I'll contact corporate to see if this is franchisee or company owned, but wanted to leave a google review as well. It's asinine: I've never seen a Wendy's grouping so poorly run as this location and its sister location at Saddle Creek in Germantown. Truly unbelievable.
05.2022Danny
Was in the mood for a vanilla frosty but too bad for me, I was told at the drive through, only had chocolate, I am allergic to chocolate. So I left empty handed and unhappy.
05.2022Michael
If I could give “Zero” stars I would. Terrible customer service. Handed my food to me and the bread was stale and cold. Asked for a refund and was told that they toasted the bread and nothing was wrong with it after touching on it.. I know the difference between hard stale bread vs toasted. Maybe the manager and the staff didn’t. Wouldn’t surprise me. Then the unprofessional staff including the “so called” manager laughed and snickered when I told them I wanted my money back. The cheese wasn’t melted. Looked like they just slapped cold cheese on the sandwich. The employees I encountered on my visit will run your business into the ground. Most people just accept the poor customer service and move on. I’m not spending my money at an establishment where the staff is ghetto, rude, and expects the customer not to know better. Won’t go here again.
04.2022Madison
I wish I could give a 0. There was mold in the lemonade and they currently serving this to their customers!!! Pls DONT EAT HERE!!! On top of that our burgers were hard and the meat looked like it was sitting out for a long time! It looked like beef jerky!
04.2022Tabitha
Went to Wendy's and ordered a caesar salad . It had several lettuce cores in it. I was very disappointed in the quality of the salad.
03.2022Joey
Pathetic!!! Order a hamburger combo with no cheese, I got cheese. I ordered a son of baconater, I got no bacon on it. I thought combo’s came with a medium drink, but now you have to pay extra for a medium drink. You have no one coming inside and you can’t get an order right, when I am the only one there. Will not be back.
02.2022Sidney
Food was pretty ok, but the manager has a horrible attitude. We didn't even have a big or complicated order, but she seemed angry that she even had to work. Don't get a job in service if you can't even pretend to be nice for 5 seconds.
08.2021