fast food restaurant
Closed Now
Chick-fil-A in Nashville (2000 Gallatin Pike N, TN 37115)
About:
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Chick-fil-A is located in Nashville (Tennessee state) on the street of 2000 Gallatin Pike N. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1615-851-4007. You can get more information from their website: https://www.chick-fil-a.com/rivergate. The coordinates that you can use in navigation applications to get to find Chick-fil-A quickly are 36.301527, -86.694500. Scroll down to find out opening hours, reviews and other important information about Chick-fil-A.
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Show menuAvailable amenities
Crowd
- Groups
Payments
- Debit cards
- NFC mobile payments
Amenities
- Good for kids
- High chairs
- Toilets
Offerings
- Coffee
- Healthy options
- Kids' menu
- Quick bite
- Vegetarian
Atmosphere
- Casual
Highlights
- Discounts for military
- Great coffee
- amenities.highlights.has_area_play
Popular for
- Breakfast
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
Dining options
- Breakfast
- Lunch
- Dinner
- amenities.dining_options.has_catering
- amenities.dining_options.has_counter_service
- Dessert
- Seats
Service options
- Delivery
- Drive-through
- Takeaway
Unavailable amenities
Service options
- Dine-in
Mark
Whats not to love about the Lord's Chicken... ? However they forgot my sauce and as always the line was wrapped around the building so there wasn't no going back for that. Tried the Mac and chz for the first time.. not a fan but other than that everything was up to par. Food : 5/5 | Service : 4/5 | Atmosphere : 5/5 … More
11.2022Terry
Ordered grill spicy ckn and drink only got fries which I didn't order and a plain spicy crispy sandwich. Sent back and 30 minutes later got my sandwich. Food was good when I finally got it. To many kids running store didn't see any adults.
10.2022Betty
Just once it would be nice if the order was correct. Ordered a market salad & got a spicy southwest type salad. Update: So now we're back with our grandson a week later. My husband told the Chick-fil-A employee what happened last week. He ordered another salad but did not receive any compensation. So much for the customer service level expected from Chick-fil-A.
10.2022Brandan
How long are we gonna deal with the cocky traffic director at this location? Grand opening was years ago, and therefore everybody is very familiar with the traffic flow at this location. He's not even nice about it hes very demanding and and he makes you speak to him. You are definitely going to roll your window down for him is the attitude he has. Everyone is so nice and chipper, what great customer service, and then you have THIS GUY. Once you finally get your food he will point to you and then point straight out as if no one knows where to go from there. Please remind him that he is not a police officer, hes a Chik fil A employee & HIS actions reflect the name of Chick-fil-A and everything that they stand for.
10.2022Gabrielle
I ordered online today and had my fiance pick it up. When he got in the drive thru which is always wrap around the building, he stated he waitied 15 mins. When he got to the cashier he told them he has pick up for Gabrielle B. When he got the order, he immediately called me and told me that didn't charge me for mac and cheese. I told him that's not our order because I don't eat fast food mac and cheese and he felt that order was odd because he knows I don't eat mac and cheese from a fast food restaurant. I screenshot my order to my fiance and he told me he was going in so they can correct the order. The manager on duty was the first person he inform about the incorrect order. He told her my name, and he corrected her, but she proceed to say Gabriel and he corrected her again and she still didn't care she continued, "Where is the order for Gabriel." He stated that it took them almost 20 minutes to get the order corrected. My fiance stated that he asked what was taking so long, because he sees everyone getting their order but him. A lady worker said that she was going to make it, but she forgot so he had to get their attention again. When he asked that last time they couldn't find the order, so he had to show then my order. Some young lady proceed to take someone's food out of the bag and pass it off in my bag to make the order. Then, my fiance heard one of the male workers say the "real Gabrielle" is in the drive thru. So, I'm not a real person? So I'm assuming it was another person with the same name that ordered online as well, but again am I not a real person because my fiance is picking up our food? In any event this was totally unprofessional and my fiance was told they was sorry after the fact instead of when he initially informed the manager of the wrong order. That man spent almost an hr just to be treated as he was invisible. We understand accidents happen but to not immediately fix the issue and have him wait as long as he did, plus the manager being funny with my name after she was told how to pronounce and not be empathy of the mistake blows me because I thought Chick-fil-A take pride in having outstanding customer service. I wish my fiance wasn't so nice because I would've ask for a refund. My fiance has a very patient demeanor all the time he rarely gets upset, but when he came home upset and didn't want to eat, I knew something went wrong. We most definitely will not be back at that location for a very long time.
10.2022John
Ordered breakfast on the app. Confirmation received with note stating to be sure to arrive before 10:30am...arrived at 10:05.....Nobody would answer drive through ... drove around and finally got someone to open drive through window at 10:20 only to be told.....we don't open until 10:30 you will have to wait....I explained I already ordered on the app....they said "we don't open until 10:30...I guess they didn't turn the app off'...no breakfast...now too late to order breakfast from anywhere else...rude manager, rude employees...will not be back to this location!!!!!
09.2022Greg
I asked the owner to explain to my children why he closed his playground and he said due to COVID. He said corporate gave him a choice and he chooses fear. Time to get a new owner at this location. Don’t support businesses that keep COVID alive please. At some point we have to protect our children and open the world back up again.
08.2022Erin
Chick-fil-A always has great customer service, but I would like to say a big thank you to Mr. Norman and Ms. Joann. My family and I were grabbing a bite to eat and they went above and beyond. Making sure we had adequate seating (6 people) and water for the children. They are great assets to this location
08.2022Tanner
Like every chick-fil-A the service is fast and efficient for the most part. Employees there aren’t as welcoming and seems like they just kind of go through the motions. The layout of the parking lot and drive-thru is horrible. Always a cluster when trying to get out.
08.2022Lavern
ALWAYS great service and food. I will wait in line any day of the week at this place because its never disappointing and if something is wrong they immediately acknowledge it and fix it to the customer satisfaction. My granddaughter has a 4.0 GPA and I told her that she has to work at Chic fil la at some point to learn great customer service before she begin her career.
06.2022