Wendy's in Nashville (551 Donelson Pike, TN 37214)
About:
Fast-food burger chain serving sides such as chili & baked potatoes.
Wendy's is located in Nashville (Tennessee state) on the street of 551 Donelson Pike. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1615-835-2487. You can get more information from their website: https://locations.wendys.com/united-states/tn/nashville/551-donelson-pike?utm_source=Yext&utm_medium=Google_My_Business&utm_campaign=Local_Search&utm_content=EN_US. The coordinates that you can use in navigation applications to get to find Wendy's quickly are 36.145088, -86.666178. Scroll down to find out opening hours, reviews and other important information about Wendy's.
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Show menuAvailable amenities
Crowd
- Family friendly
- Groups
Payments
- Debit cards
Amenities
- Good for kids
- High chairs
- Toilets
Offerings
- Coffee
- Kids' menu
- Late-night food
- Quick bite
Atmosphere
- Casual
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
Dining options
- Breakfast
- Lunch
- Dinner
- amenities.dining_options.has_counter_service
- Dessert
Service options
- Delivery
- Drive-through
- Takeaway
- Dine-in
dazer
Service was friendly, quick and pretty good. Cleanliness of the restaurant could be better. Food was ok. Didn't seem all that fresh and hot. Was not crowded or during peak hours. Food : 4/5 | Service : 5/5 | Atmosphere : 4/5 … More
10.2022Eric
I am a type 1 diabetic and chose a diet Dave orange cream soda in the dinning area and my blood sugar was incredibly high(over 500) leading to me feeling very ill and suffering. Someone should probably look into that. You could really hurt someone. Dietary restrictions: I'm diabetic and the diet drink (not diet after all) caused my body harm.
10.2022D.
Drive-thru was busy but moved swiftly. Staff was friendly but got my order wrong. I ordered a small double Dave's and only got a small single. Otherwise, the food was hot and fresh.
10.2022Teri
They are always on point with their food and even if the driver thru line is very long, it goes quickly. The staff are very efficient and friendly Parking: Lots of parking spaces
10.2022Rosie
Talk about GHETTO , unprofessional and lack of customer service. 😑 1. The order screen didn't show my order so that I could make sure it was correct 2. We arrive at the pay window and the girl with blue hair is on her phone for a while before she acknowledges we are staring at her to pay... she then says sorry about that..but no smile, no greeting...just had a "I don't care look" 3. We go to the pickup window (drive thru) and just a bunch of girls chilling in there. One is running around sliding 🤔 Then they just hand us our bag like "here you go" ... and I look at my bag and my fries are upside down. What the.... Ugh never coming here again. What kind of management runs this business and hires these people ?! Terrible ..just terrible. This was at 10pm Sept 11, 2022
09.2022Review
The service was great the chocolate frosty was delicious but the JBC and double stack sandwiches were not up to par the beef looked dried and old and the whole sandwich was just a dry sandwich like with no mayo or anything on it. But those fries were hot and fresh just like the commercial!
08.2022Eddie
The service I have gotten after 8pm is nothing to bring me back. I would take Wendy's burgers and nuggets over any fast food establishment. The service I have received the last 3 visits is not on top of their game at all. When they make a mistake the management does not want to believe they actually did make one or even two mistakes on one $25 order. I even drove back to get the food that was left out and get my burger made correctly. I didn't get a receipt this last visit. Did I say last visit . Yes this is my last visit to Wendy's on Donelson Pk. I do not recommend drive thru service, if you have to have check everything in your bag
08.2022Jordan
I come here often and never have many complaints aside from the food obviously sitting under a heat lamp. I was extremely annoyed today (8/17/22 @ around 1:25). Cars at the window were moving but the rest of us were still waiting to order at the drive through. I waited 15 minutes before I decided to leave. I always try to give places the benefit of the doubt but that was just ridiculous.
08.2022Administrative
Every time I come here for anything EXCEPT breakfast, the order is wrong. Ordered three different meals: a $5 Biggie Bag with a Fanta Strawberry; a Spicy Chicken sandwich combo with no tomato, add cheese, with a Dr. Pepper; a Hot Honey Chicken with no bacon, add cheese with a Strawberry Lemonade; and two Frostys, one chocolate, one vanilla. Person at the window attempted to hand me FIVE DRINKS in ONE TRAY CONTAINER, after asking me if I needed one (there's just myself and one other adult in the car, so it should be obvious we need a drink holder). Once the food came out, I checked it all before leaving the line and realized all three sandwiches were wrong. After finally getting the attention of the young lady at the window, I explained the problem, she apologized, took the food back, told the Manager we wanted fresh food and promptly threw the sandwiches away. Manager said to the young lady "Why did you throw them away, I wasn't finna make em again". This was after he came to the window with the missing cheese for the sandwiches (I guess we were supposed to add that ourselves), along with bacon and tomato although I specifically asked for NO BACON OR TOMATO on either of the combo meals. After the manager stormed off, he yelled something at the young lady who then asked me to pull up to wait to get my food so they could keep the line moving. Manager comes out in less than 3 minutes with a big smile and a bag of food, hands it to me, tells me to have a nice night. I check again before leaving: he gave me the EXACT SAME SANDWICHES OUT OF THE GARBAGE. I know they were the same sandwiches because they were all trashed and there was onion pieces hanging off of the wrappers (none of our sandwiches had onion). Someone pulled SOME of the bacon off, but clearly left plenty, pulled the tomato off the other sandwich, but you can see the juice on the bread. Still no cheese to be found though. $30 worth of food, 30 minutes worth of time, all wasted. When I tried to get back in line to have the issue corrected, there were over 15 cars ahead of me, one of which was yelling at the window because HIS order was wrong too. I believe the name of the manager is Brandon or something to that effect. He is the WORST human being I have had the displeasure of encountering in some time. If I could give this place ZERO STARS, I would. Do not waste your time or your money. Go elsewhere.
02.2022Sunita
Rude behavior bad customer service experience. This is my crispy chicken spicy sandwich looks like . I can understand due to California fire they did not have lettuce but they didn’t even add tomatoes and sauce too.
11.2020