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Vanderbilt HC/Option Care IV Services in Nashville (624 Grassmere Park Suite 22, TN 37211)
About:
Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 6,000 teammates including 2,900 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is reimagining the infusion care experience for patients, customers and employees.
Vanderbilt HC/Option Care IV Services is located in Nashville (Tennessee state) on the street of 624 Grassmere Park Suite 22. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1615-726-0776. You can get more information from their website: https://optioncarehealth.com/. The coordinates that you can use in navigation applications to get to find Vanderbilt HC/Option Care IV Services quickly are 36.085470, -86.748552. Scroll down to find out opening hours, reviews and other important information about Vanderbilt HC/Option Care IV Services.
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- Wheelchair-accessible entrance
- Wheelchair-accessible car park
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Madison
Honestly, my daughter had only had option care for 2 months since getting home from her NICU stay; no one ever told me that I would need to call every month to get her supplies & formula sent out to us. So, because of that in the past 2 weeks, she has run out of her formula twice. Once, because we were never told to call monthly for them to send out her supplies, & now she’s completely out AGAIN (9 days later) because they are “waiting for authorization” on a brand of formula that I’ve already gotten from them last month (11 cans). It has been more stressful to me than anything else. How can a company not care so much about its patients that they can run out of food & the people at the company STILL aren’t trying to get it done. This is honestly a ridiculous business, obviously they don’t care about their patients health & needs.
11.2022Mike
Have used before. Great service
10.2022Brent
This place has the most incompetent employees I’ve ever dealt with. They allowed their patient to run out of food for the tube feedings due to their lack of communication. I advise you to get your doctor to recommend ANYONE except this company. It’s run by incompetent careless people !
11.2021Stacey
We were provided the option for home care for my Fiancé and was set up with Option Care. Anne was super polite and informative as well as Stefani, who was equally great and provided detailed instructions and notes for when we got home. Anne and Stefani both advised to us that if we called in after hours, a nurse would be REQUIRED to call us back within 15 min. Well, we called at 10:28 am after my fiancé lost his vision, fainted, fell, lost all his color and began shaking and sweating profusely after the final step of our process. It’s now 12:50 pm and we’ve not received a single phone call back. I find this INCREDIBLY UNACCEPTABLE! After being told this by two different employees of Option Care, I called the phone number back and advised it’s been an hour and the lady that answered scoffed and said no one ever gets a call back within 15 min, it’s usually about an hour. HELLO.... I’m calling you back at the hour mark advising we’ve not received a call back but you want me to just leave yet another message and continue to wait?? EDIT: I called again at the 3 hour mark and a different lady was much more helpful and discovered that the first gentleman that took my call took down my number wrong. Had all the right numbers, but in the wrong order. Ok... but should it not be his responsibility to confirm the provided information? Additionally, if you have the patient info on file which contains his cell phone number why not try calling the patient in question if you were provided the wrong phone number?? Sigh.
11.2020Pamela
I can't say enough good things about Option Care! Exceptional service from whomever answers the phone to the delivery drivers, Exceptional!
11.2020