cell phone store
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Metro by T-Mobile in Austin (1122 Airport Blvd Ste B, TX 78702)
About:
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Metro by T-Mobile is located in Austin (Texas state) on the street of 1122 Airport Blvd Ste B. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1737-255-9487. You can get more information from their website: https://www.metrobyt-mobile.com/storelocator?utm_source=google&utm_medium=lastmile&utm_campaign=10213033. The coordinates that you can use in navigation applications to get to find Metro by T-Mobile quickly are 30.266126, -97.696038. Scroll down to find out opening hours, reviews and other important information about Metro by T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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Sony
I can't wait 40 min to have service. Who has 40 min of their evening to waste, and only 1 person was getting served the whole time, especialy when I needed only 3 min...
05.2022Josie
Josh was really professional with me and helped me really understand the plans and what I was getting. The phone I got was perfect for all my needs. He really listened to what I needed the phone for and matched me with the perfect phone. Not to mention he set the phone up and got all my CONTACTS back he is really smart and I highly recommend him and this store. If you have any problems ask for josh! 🙌
10.2021Robert
This would be a zero star! Worst customer service ever. I came in there to purchase a new LG Stylo 6 that another store referred me to. I drove all the way across town to purchase this phone to be refused. She told me I couldn't out right by my phone she's trying to say that I needed a new SIM card and I needed to activate it or I had to purchase a new line of service. After I went home I called the store back to get the manager's name they refused to give me their names and proceeded to hang up on me like I was nothing. they are the rudest most disrespectful two individuals I have encountered dealing with MetroPCS and this is the first time I have had a bad experience with MetroPCS in 2 years. I do not recommend the store to anybody take the extra time to drive down the street and go to the next one. These people are out of control. $300 I was going to pay and they refused my sale. Have a great day.
10.2020casey
This is a great location to take care of any cell phone needs. Awesome staff ( Erica & jacklin) very professional employees with good hand hands on skills with phones. This location is very clean and family oriented they made me feel comfortable and welcomed awesome work amphier!
10.2020Ariel
DO NOT BUY FROM THIS LOCATION THEY ARE TRASH THE MANAGER IS TRASH MAKE CORPORATE COMPLAINTS THROUGH THE 800 METRO # THEY CLAIM THEY FOLLOW POLICY BUT THEY IN FACT DON'T CALL TO EDUCATE YOURSELF OF WHAT CAN AND CAN'T BE DONE
10.2020ninah
Terrible went to 5 store this day and still did not get my son's line transferred from at&t. I got a new excuse Everytime . And these incompetent people kept sending me to another location ... If I could afford at&t I would switch back In a second.
10.2019B
A few weeks ago, I went in to make an insurance claim for a broken phone. The girl behind the counter kept asking me to repeat what I was saying. She probably would've been better able to hear me if she'd turned down her music playing next to her computer. When I suggested she do just that, she seemed put out, as though my business were an imposition. Yesterday, I went in to pay my bill, and was told I owed $109.00 because I carry insurance on my phone. I said there was no way I owed that much money, my bill is $51.00 a month. I had to convince her to re enter my information and she discovered she'd put in the wrong phone number. I wound up paying $58.00 because there's a three dollar fee for paying in cash, and a $4.00 fee for Caller ID. I asked her to remove Caller ID because I know who calls me, and she said it was too late, I'd already paid the bill. Small things, yes, but still not the kind of service I want to pay for. If you can't be competent, at least be pleasant.
10.2018jeanetta
Given one star just so I can write a review.... Anyhow. I went in to get my four kids new phones with cases and pay my next montmo bill. The total with the bill and phones and cases was $588 and some change. I handed the lady my Debit card... In return she stated that they could only debit $200 per day per card.. really ???? Asked if I had another card to use... I stated no... This is my only debit card. I asked if she could do two separate transactions... The answer was no.... That is the weirdest thing I ever heard of !!!! You lost a almost $600 sale because of a "limit" on the card your store made up... Wow !!!! Not only that she was rude... Didn't offer anything to help with the sale.... I'm appalled ! Wondering if I should switch services... Ive been with metro pcs about 6 years, and granted I've had some problem but this by far is the worse... !!!
10.2018Cecilia
I have gone to several locations and by far this store has the friendliest and most helpful staff. I was very pleased with my visit.
10.2017Deika
Appalling service and unacceptably rude and abusive. I am in the process of returning a phone and disputing a charge. Tomorrow I will find out the name of the regional or district manager and file a claim with the Texas Secretary of State office. They sold me a phone I cannot use, when they should have replaced. I got the MetroPCS customer service to honor the warranty, and I am in the process of disputing the charge with this store. They are abusive, dishonest and disrespectful. Do not shop here they will attempt to rip you off and call you names stay away.
10.2016