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Locker Room by Lids in Grand Prairie (2950 W Interstate 20 SP345, TX 75052)
About:
Chain specializing in licensed team hats, logo apparel & other sports merchandise.
Locker Room by Lids is located in Grand Prairie (Texas state) on the street of 2950 W Interstate 20 SP345. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1972-606-4812. You can get more information from their website: https://www.lids.com/store/lids-locker-room-grand-prairie-premium-outlets/sd-42220990+z-9728429-1668969498?_s=bm-LIDS-RETAIL-GMB. The coordinates that you can use in navigation applications to get to find Locker Room by Lids quickly are 32.679510, -97.053736. Scroll down to find out opening hours, reviews and other important information about Locker Room by Lids.
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- In-store shopping
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Jonathan
I'm not asking for special treatment but damn Chris at least do your job. You guys at this location act like your the customer. Horrible experience.
08.2022texasdaveo
Store was closed during business hours. Employee took suoer long lunch. I had better things to do. Get it together Lids.
04.2022Brandon
This store location is amazing they have great customer service all the shirts, jerseys and hats you need
02.2022Brandon
Great customer service you should go see Chris and Brandon, they have good selection of hats and jerseys
02.2022dennis
My wife goes there once a month. Clean and friendly sales staff. Great sales.
02.2022Steven
Please stay away from these stores when it comes to having hats embroidered. If they make a mistake they will not replace a hat. Instead they will have you keep their mistake and have another one done for half price. The people are idiots when it comes to having things embroidered!!!! They don’t pay attention to details.
11.2020Benjamin
AMAZING customer service! When I checked out I told Logan about a custom hat idea I had and then he proceeded to make my own logo (saving me $25). I love the hat! Thanks Logan!!!!
11.2020Pablo
My wife bought me a Dallas cowboy full size helmet for my birthday on Monday April 15 2019. When I opens my present on the 17 found out it was damaged missing the chin strap button and had several scratches on it. Thinking nothing of it when back to the store andto get it replaced and turns out the manager does not want to refund my money nor exchange the item. This helmet was nearly $400 dollars and was told by one of the associates it was a display for a long time that made me very upset would like for the district manager to contact me and address this problem.
11.2019Joe
I visited your store today. It is located @ 2950 I-20 Frontage Rd #345, Grand Prairie, TX 75052. I attempted to exchange 2 unworn hats for 2 other hats and was met with several obstacles. The manager on duty Torey wouldn't provide an even exchange on the items due to a coupon that was used during the original transaction. He informed me that the computer would not allow him to process an even exchange of items. After several failed attempts to resolve the exchange I asked for a refund of the items and again was met with obstacles. The manager proceeded to tell me that no refunds are given on clearance items. I read over my receipt aloud and couldn't confirm this information nor could I see anything on my receipt that would have informed me that I was buying clearance items. After realizing that our conversation was going nowhere, I asked to have the contact information of his district and or his regional manager. I was denied the contact information of both. I made sure to record video evidence of the encounter, but the video file is too large to upload to your website. I would like the contact information of this associate's superior to ensure a formal complaint is filed. Furthermore I would like to exchange the hats for hats that cost the same dollar amount and not be charged additional money.
11.2018David
They got all your sports team great. They even have a great stock of throwback jerseys for baseball and football. Daryll Strawberry and Bo Jackson in the same store? Yes!
11.2017