pharmacy
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H-E-B Pharmacy in Houston (10919 Louetta Rd, TX 77070)
About:
At your nearby H-E-B Pharmacy located at 10919 Louetta Rd in Houston, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans and was named the nation’s #1 Supermarket Pharmacy for 2021 by J.D. Power, a global leader in consumer insights.
H-E-B Pharmacy is located in Houston (Texas state) on the street of 10919 Louetta Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1281-257-4655. You can get more information from their website: https://www.heb.com/pharmacy/common/landing?utm_source=google&utm_medium=organic&utm_campaign=gmb_pharmacy. The coordinates that you can use in navigation applications to get to find H-E-B Pharmacy quickly are 29.995814, -95.576546. Scroll down to find out opening hours, reviews and other important information about H-E-B Pharmacy.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- amenities.service_options.has_video_visits
- Delivery
- Drive-through
- In-store pickup
- In-store shopping
Syed
I got there about 5 minutes before the pharmacy closes and found that the RX was sent over to a different location. David was very nice as he offered he could get the RX ready at this location and got it ready in minutes. Thanks!
05.2022Debra
I absolutely HATE their online pharmacy site!! You can never check to see your prescription history or if you have refills without knowing the Corp number and RX number from the bottle. Walgreens and CVS do not have these issues. I always have to call the pharmacy. Done with HEB!!!!
04.2022Lori
So today I went to the pharmacy and purchased two at home Covid tests. I get home and open the first one and it’s missing the plastic tube that has the liquid in it. I opened the second one and just peaked in it and didn’t open it all the way. I called the pharmacy to explain this to the girl and she told me that there are no returns or money back. Yes, did I get angry and use a bad word heck yeah. I asked for the manager and he was pretty rude as well. I took the test back and he opened the one that I didn’t open all the way and it did have the plastic in it but the other one didn’t. He did however replace it after saying I must have dropped the other one. I was sitting at my kitchen table and did not drop anything. He was super rude and I will not shop in that store ever again. If you purchase one there be sure to open it at the store. They are basically selling 25 packs by singles for $10 each. I don’t mind that the one was missing but how rude they were to me about it was disrespectful.
01.2022Terri
Manager on duty9/26/21 African America Male very poor costumer service skills . My husband left his wallet in the car . He told the manager he would be right back to get our groceries. How long are you going to be gone the manager on duty ask My husnsnd and my husband simply stated just to the parking lot and back .He returned there was no basket of Groceries the manager said I put in the back all the way in the back of the warehouse My husband said well can you go get it . He said I am busy I will send someone else . After sending two different employees to retrieve our groceries and returning with wrong basket. My husband said this is ridiculous you know where the basket is why don't you just get it. They can't seem to find it. One of the other employees on their third try finally came back with our groceries. This is not HEB I know . Vintage park needs to really take lesson on costumer's service skills from HEB in Magnolia, Woodlands or Tomball This not how you treat costumers unprofessional . Lack of caring never had such issues .
10.2021Aviella
What a great pharmacy they will deliver for free & I asked the pharmacist to explain medication and he made it so easy for me to understand other pharmacies could learn a thing or two about customer service from y’all
09.2021Justine
There is an African American lady with braids who works the drive through and clearly lacks customer service skills. She has to be fairly new, because I’ve been going to this pharmacy for almost 10 years and have never been treated so poorly before. My advice is if she is there ask for someone else, she really shouldn’t be dealing with people with that kind of attitude
09.2020Merle
Everyone I come to pick up something everyone is so nice and helpful. This past Saturday I got my flue shot and it was super fast service. The pharmacist was very polite and everyone had great customer services which is rare now a days.
09.2020Jered
Went into RediClinic in front of HEB, then walked over to the pharmacy and my prescription was ready in less than 5 minutes! I felt pretty bad too, so this was a great feeling to not have to wait 15 minutes or longer. And this was at around 8pm and I'm sure they had other things to do before closing. Thx for the fast and friendly service.
09.2019Janet
A week night dinner party sent me to HEB to grab some T-bone steaks. Along with the steaks, I purchased some sides and some ingredients to make a great desert. Imagine my shock when I got home and was in the middle of fixing my desert and realized I did not have the steaks I had purchased. To add insult to injury, there is no phone number on the HEB receipt..so I looked it up on my phone as I ran to the car, called and spoke to the person at the service counter. Told him what had happened. I told him what I was missing and how much I had paid for them. He told me that they had found them and had just put them back...I guess I hoped the logical thing would be that they would go and get them and at least bring them to a cooler at the front of the store...I got there and went immediately to the service desk to assume the wait as one clerk was helping a woman and there were two other folks in front of me. Momentarily another man came and assisted a woman and her daughter. The young girl wanted a straw..he gave her two, one pink and one yellow. The next man wanted lottery tickets...he bought two. When I got to the counter, I told him what had happened and he told me I needed to go and get them because they had been put back. By this time, I was sweating the time, I started to go and he said " you need to hold onto this receipt" Admittedly I grabbed it and said..."I am out of time" I took of running through the store. I immediately found one of the packages for the same amount but the other was gone...I dug and found another thinking it would be faster than having them have to go through the credit and reconciliation. I took off toward the front of the store briefly considering just leaving with the steaks and receipt but thought I should let them see that they were the same cost so I headed to the service counter. When I approached the same young man his comment totally shocked me "so are you going to grab your receipt out of my hand and be rude?" Wow...here I was the one totally put out by all of this and he thinks it's his job to school me about being in an hurry and a bit and I mean a bit frustrated...rude...hardly...he was the one that was rude!!! and he felt totally justified. He told me two customers said I was rude...but the problem is...there was no one behind me!!!! Needless to say, I spoke to the manager who told me that they would pull in the cashier...well honestly even though I was in a total hurry...her mistake was an honest mistake...the man behind the service counter however was an arrogant punk who had absolutely no idea what customer service is or he would have been helpful instead of confrontational..Obviously, his ego wouldn't allow him to be ...if someone just snatching a receipt because they were in a hurry bruised him so! I told him I would not be back and get this...He said "Good" Great customer service rep!!!!!!
09.2013Renee
I love HEB... However, This is the rudest one I have ever seen! On countless occasions, not only to me but other customers! I spend so much money here...at least 300 a week. I'm a nutritionist and I buy a ton of supplements weekly, I had to return 3 bottles that mu husband wouldn't take...( and the employee told me I can return...) and they gave me the worst attitude and said they don't return without a receipt. I use to be a manager, I know that you can....I will not be shopping here again!!! With wholefoods opening next door...they need to get it together!
09.2013