cell phone store
Now Open
Metro by T-Mobile in Plano (601 W Parker Rd, TX 75023)
About:
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Metro by T-Mobile is located in Plano (Texas state) on the street of 601 W Parker Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1972-312-0906. You can get more information from their website: https://www.metrobyt-mobile.com/storelocator?utm_source=google&utm_medium=lastmile&utm_campaign=10220290. The coordinates that you can use in navigation applications to get to find Metro by T-Mobile quickly are 33.041015, -96.708424. Scroll down to find out opening hours, reviews and other important information about Metro by T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
Are the opening hours of Metro by T-Mobile up to date?
Is the place part of a chain store?
Metro by T-Mobile is my place. Can I manage it?
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How is Metro by T-Mobile rated?
What is the address of Metro by T-Mobile?
How to Get in Touch With Metro by T-Mobile?
Evelin
I had the pleasure of being helped by Citlaly. She answered all my questions and she really knows what she is doing! I definitely recommend this store over other Metro stores I’ve been to before.
10.2022Isabel
Appears to be that all metropcs stores just do not like answering phones. I have hours calling multiple locations and literaly no one picks up. Horrible service I dont like wasting my time just showing up. Customers have questions before appearing so yeah thanks guys for not answering. I wanted a phone like plan for my family but with this I'm just gonna take my money elsewhere 👍
10.2022Kai
Cancel their home internet bc it never worked, but I had 15 days of PREPAID internet left to use…. They immediately cut internet to my house. If I pay for the whole month in advance I should get the WHOLE MONTH. Now I’m stuck without internet until a new company sets it up
09.2022Daniel
Didn't have the items I was looking for the employee was very helpful. Call ahead is recommended so you don't come here do be disappointed.
08.2022Brianna
My mother went to ask for more information on new phone lines. When approached by a gentleman, she explained what she needed and the gentleman looked lost like he was misinformed. A young lady with long eyelashes and black hair entered the conversation and told my mother that it isn’t T-Mobile and that those offers are not applicable, also told rude things to her. Definitely needs to work on customer service and the way you talk to a client. Please be informed.
01.2022Evelyn
I had called this location on on Friday to ask about the se promotion the guy that answered the phone said I would qualify sense I was porting from boost and boost is owned by T-mobile He said I would have to pay $250 for the phone plus service and activation I ended up going to a corporate store and they told me I would qualify and that the information the guy gave me was incorrect if he didn’t have it or didn’t want to sell it to me he could’ve just said that definitely needs better training
11.2021Dominik
I came in last week to activate two phones with metro the gentleman that helped me said It would be $150.67 that price included the sim car for one and activate fee for both phones I then went to a different store were I was informed that he over charged me the sales person at the other store said there hasn’t been an activation fee in about a year and that the sim card is being waived as well I contacted costumer service as well and they have confirmed to me that I was charged incorrectly I will be taking this to court this guy needs to be fired
11.2021Artimes
Rude Asian guys and not helpful at all, their pose are always doesn't work and accepts cash!!!!!!! weird! Especially in corona They disconnected 2 out of 4 Simcard 1 day sooner when we want to keep just 2 of them, and he gave us wrong information about unlimited internet(4 sim card with unlimited is 140) but 2 sim card limited is 80, but the Asian said it's unlimited internet
11.2021Lolo
So I couldn't figure out how to get to the satisfaction survey. I just wanted to say big Kevin was awesome today. He was thorough explaining all my options. He's got good spirit, give that man a raise! I told him I'd do the survey so I wanted to keep my word.
11.2020Angel
Great location, always clean and super friendly employees, it is a cellphone store so you have to have patience you can't expect to be helped right away if there is other people in front of you.
11.2017