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Caliber Collision in Gainesville (13260 University Blvd, VA 20155)
About:
Caliber Collision didn’t become the nation’s largest collision repair company by accident. It’s taken an unyielding commitment to our teammates, our customers and our communities. Caliber offers a network of 1,150+ convenient repair centers throughout 32 states in the U.S. to meet your service needs all year round with an industry-best limited lifetime warranty that protects you for as long as you own the vehicle. While it’s not easy to turn an auto accident into a memorable service experience, our teammates are committed to providing 100% customer service and satisfaction. So, when you hand over your keys to Caliber, know you’ve made the right choice, and the first step toward Restoring the Rhythm of Your Life.
Caliber Collision is located in Gainesville (Virginia state) on the street of 13260 University Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1571-261-9573. You can get more information from their website: https://www.caliber.com/find-a-location/gainesville-rx. The coordinates that you can use in navigation applications to get to find Caliber Collision quickly are 38.789410, -77.593773. Scroll down to find out opening hours, reviews and other important information about Caliber Collision.
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Available amenities
Planning
- Appointments recommended
Amenities
- Mechanic
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
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Heather
They completed the repairs on my car after someone hit the back resulting in damages to the trunk and bumper of the car. My car was ready two days prior to the due date and you would never know it was ever hit. They did an excellent job. In addition, the woman working at the front desk is very kind, knowledgeable, and professional. I had a great experience here. Services: Body & Trim, Painting
11.2022Jamal
Happy a get my 2018 suburban fixed after somebody swiped my bumper in a parking lot. The team was a great help. Got my truck done in one day. Kelvin was very helpful. Service: Body & Trim
10.2022Bryan
Auto repair is always inconvenient but the service at Caliber Collision (13260 University Blvd location) made the situation bearable. I highly recommend. Service: Body & Trim
10.2022Charles
GREAT REPAIRS. Tree fell on car. repairs done beautifully. quick looks brand new Service: Body & Trim
10.2022Global
My Vehicle was picked up at Caliber Collision on 13260 University Blvd, Bristow, VA 20136 on 1-11-2022. The work was nearly perfect. I noticed 2 spots looking from the side of the vehicle displaying a distortion on the finish and a clip on the aft quarter panel was not latched. Travis took the car to the back to work on my concerns and came out to inform me they are working on it and wet sanding the area in question. About 10 minutes later the vehicle came out again to the front and a gentleman with a blue Caliber Collision wind breaker came outside to see the car with us, never introduced himself. It turned out to be Ryan. Ryan, Travis and I could see and they acknowledged the imperfections. Ryan said they can re-do it but it would come out the same and then came the smart Alec remark from Ryan that “I wanted a showroom look”, or that “it will grow on you”. He did offer to repaint it, if the imperfections would not grow on me. He mentioned the Caliber Collision Lifetime warranty. Based on this experience why would anyone want to go to this location. I have serious reservations on the owners of this location having Ryan as a supervisor. He has no Customer Service Skills. Before the accident my vehicle had no damage, scratches or imperfections in the area of concern. I was not expecting a showroom look, just the same with no imperfections. The Caliber Collision on 13375 University Blvd, Gainesville, VA 20155 nearby about a block away, 5 stars in my book, provided me a far much better experience when I went to paint the roof of the same Prius. They actually did the work twice to correct some mistakes done on the first painting. I take pride in how my cars look. Update: I provided Caliber Collision with my RO# and expressed no desire to discuss my concerns. Services: Body & Trim, Painting
10.2022Daniel
Deer accident repairs to front end were 100% repaired with Caliber. They went above and beyond with my car as I am very detailed. Would recommend them to friends and family and I will be a returning customer based on the service received. Keep up the good work Services: Body & Trim, Painting, Electrical, Welding
09.2022Jeanette
The service was great and on time. Very professional and the techs were courteous. Kudos!!! A very happy customer. 👍 Service: Auto engine diagnostic
09.2022Brian
Had my car fixed here. A a couple of months later the bumper paint started peeling. Caliber took it back in and re-painted with no hassles.
08.2022Kipp
Work was acceptable (definitely not "top notch"). Several schedule slips were required (about a week in total) to get the job done, which was okay; I want the work completed correctly. However, each time I found out about a schedule slip, it was because I was calling Caliber. Not once did they contact me to let me know. Service: Body & Trim
07.2022M
Kelvin and team were awesome, and made what was a very stressful situation stress free. Excellent customer service! This was my second time bringing my car here for repairs. I would highly recommend this location. The team kept me informed by text daily and I received my vehicle back sooner than expected. Service: Body & Trim
04.2022