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AT&T Store in Winchester (2148 S Pleasant Valley Rd, VA 22602)
About:
Retailer providing wireless plans & a range of phones, devices & accessories.
AT&T Store is located in Winchester (Virginia state) on the street of 2148 S Pleasant Valley Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +15405338872. You can get more information from their website: https://www.att.com/stores/virginia/winchester/1694?source=E-g2s10000000000L&wtExtndSource=stores. The coordinates that you can use in navigation applications to get to find AT&T Store quickly are 39.160769, -78.167360. Scroll down to find out opening hours, reviews and other important information about AT&T Store.
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Available amenities
Payments
- Debit cards
- NFC mobile payments
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
Unavailable amenities
Service options
- Delivery
dairys
Amazing service!!!, especially brandon he was very kind and tried everything to work around our problems
08.2022dairys
Amazing service!!!, especially brandon he was very kind and tried everything to work around our problems
08.2022dairys
Amazing service!!!, especially brandon he was very kind and tried everything to work around our problems
08.2022dairys
Amazing service!!!, especially brandon he was very kind and tried everything to work around our problems
08.2022dairys
Amazing service!!!, especially brandon he was very kind and tried everything to work around our problems
08.2022Pete
Needed a phone for my wife because someone stole her phone came into att and Justin and Wyatt helped out tremendously and just wonderful wonderful people ☺️☺️☺️☺️
08.2022Pete
Needed a phone for my wife because someone stole her phone came into att and Justin and Wyatt helped out tremendously and just wonderful wonderful people ☺️☺️☺️☺️
08.2022Pete
Needed a phone for my wife because someone stole her phone came into att and Justin and Wyatt helped out tremendously and just wonderful wonderful people ☺️☺️☺️☺️
08.2022Pete
Needed a phone for my wife because someone stole her phone came into att and Justin and Wyatt helped out tremendously and just wonderful wonderful people ☺️☺️☺️☺️
08.2022Pete
Needed a phone for my wife because someone stole her phone came into att and Justin and Wyatt helped out tremendously and just wonderful wonderful people ☺️☺️☺️☺️
08.2022Brittany
The customer service was well beyond satisfactory!!! Every single employee on duty at the time was attentive to our every need even before we walked inside the store! They even stayed past closing to make sure all issues were 100% resolved! Would definitely recommend 10/10!!!!
07.2022Lou
Extremely disappointed with rude salesperson felt bullied. Anthony VanZandt actually slammed his tablet on the table when we asked a question. Will not deal with the 2 of them ever again. Intend on returning everything when it arrives and going somewhere else!!!
07.2022Brittany
The customer service was well beyond satisfactory!!! Every single employee on duty at the time was attentive to our every need even before we walked inside the store! They even stayed past closing to make sure all issues were 100% resolved! Would definitely recommend 10/10!!!!
07.2022Lou
Extremely disappointed with rude salesperson felt bullied. Anthony VanZandt actually slammed his tablet on the table when we asked a question. Will not deal with the 2 of them ever again. Intend on returning everything when it arrives and going somewhere else!!!
07.2022Brittany
The customer service was well beyond satisfactory!!! Every single employee on duty at the time was attentive to our every need even before we walked inside the store! They even stayed past closing to make sure all issues were 100% resolved! Would definitely recommend 10/10!!!!
07.2022Brittany
The customer service was well beyond satisfactory!!! Every single employee on duty at the time was attentive to our every need even before we walked inside the store! They even stayed past closing to make sure all issues were 100% resolved! Would definitely recommend 10/10!!!!
07.2022Brittany
The customer service was well beyond satisfactory!!! Every single employee on duty at the time was attentive to our every need even before we walked inside the store! They even stayed past closing to make sure all issues were 100% resolved! Would definitely recommend 10/10!!!!
07.2022Lou
Extremely disappointed with rude salesperson felt bullied. Anthony VanZandt actually slammed his tablet on the table when we asked a question. Will not deal with the 2 of them ever again. Intend on returning everything when it arrives and going somewhere else!!!
07.2022Lou
Extremely disappointed with rude salesperson felt bullied. Anthony VanZandt actually slammed his tablet on the table when we asked a question. Will not deal with the 2 of them ever again. Intend on returning everything when it arrives and going somewhere else!!!
07.2022Lou
Extremely disappointed with rude salesperson felt bullied. Anthony VanZandt actually slammed his tablet on the table when we asked a question. Will not deal with the 2 of them ever again. Intend on returning everything when it arrives and going somewhere else!!!
07.2022N
I was billed for more than a month of services that were not provided in accordance with my contract. I tried to terminate my account over the phone, but could not due to a technical issue that I spent hours trying to resolve (they were required to text my att phone, but I don’t have an att phone, only att wireless/ hotspot). I was told my only option was to go into the store. As a new mother, I did not want to go into the store with my baby during a pandemic. After $200+ in charges for service I did not receive, I finally went into the store to terminate my account. I stood and waited while the gentleman behind the counter terminated. I was told I couldn’t have a copy of the termination agreement, but I would see the update to my bill(?) However, it seems the associate did not terminate my account and I continue to be charged. I had to go in again a week later with my baby (both of us very sick at this point). Again, an associate tried to terminate. He was unable to provide me proof of termination and told me I would receive a bill later. I told him I do not want to receive any more bills because I did not receive the service. He refused to help me, gave me a number that he said was to the legal department and told me I could not call them in the store (he did not want other customers to hear) and he did not have the authority to fix the bill himself at this time. I have no idea whether my account is actually terminated and how much more I will be billed for services I no longer receive. No one answered when I called the number he gave me after leaving the store.
06.2022Andrea
Christine in Sales was great to work with. We had difficulties with a new phone and she helped us navigate the issues as painlessly as possible. Thank you for making yourself so easy to contact with questions/concerns during the iphone 13 debacle- we really appreciated it - The Ward Family
06.2022N
I was billed for more than a month of services that were not provided in accordance with my contract. I tried to terminate my account over the phone, but could not due to a technical issue that I spent hours trying to resolve (they were required to text my att phone, but I don’t have an att phone, only att wireless/ hotspot). I was told my only option was to go into the store. As a new mother, I did not want to go into the store with my baby during a pandemic. After $200+ in charges for service I did not receive, I finally went into the store to terminate my account. I stood and waited while the gentleman behind the counter terminated. I was told I couldn’t have a copy of the termination agreement, but I would see the update to my bill(?) However, it seems the associate did not terminate my account and I continue to be charged. I had to go in again a week later with my baby (both of us very sick at this point). Again, an associate tried to terminate. He was unable to provide me proof of termination and told me I would receive a bill later. I told him I do not want to receive any more bills because I did not receive the service. He refused to help me, gave me a number that he said was to the legal department and told me I could not call them in the store (he did not want other customers to hear) and he did not have the authority to fix the bill himself at this time. I have no idea whether my account is actually terminated and how much more I will be billed for services I no longer receive. No one answered when I called the number he gave me after leaving the store.
06.2022Andrea
Christine in Sales was great to work with. We had difficulties with a new phone and she helped us navigate the issues as painlessly as possible. Thank you for making yourself so easy to contact with questions/concerns during the iphone 13 debacle- we really appreciated it - The Ward Family
06.2022N
I was billed for more than a month of services that were not provided in accordance with my contract. I tried to terminate my account over the phone, but could not due to a technical issue that I spent hours trying to resolve (they were required to text my att phone, but I don’t have an att phone, only att wireless/ hotspot). I was told my only option was to go into the store. As a new mother, I did not want to go into the store with my baby during a pandemic. After $200+ in charges for service I did not receive, I finally went into the store to terminate my account. I stood and waited while the gentleman behind the counter terminated. I was told I couldn’t have a copy of the termination agreement, but I would see the update to my bill(?) However, it seems the associate did not terminate my account and I continue to be charged. I had to go in again a week later with my baby (both of us very sick at this point). Again, an associate tried to terminate. He was unable to provide me proof of termination and told me I would receive a bill later. I told him I do not want to receive any more bills because I did not receive the service. He refused to help me, gave me a number that he said was to the legal department and told me I could not call them in the store (he did not want other customers to hear) and he did not have the authority to fix the bill himself at this time. I have no idea whether my account is actually terminated and how much more I will be billed for services I no longer receive. No one answered when I called the number he gave me after leaving the store.
06.2022Andrea
Christine in Sales was great to work with. We had difficulties with a new phone and she helped us navigate the issues as painlessly as possible. Thank you for making yourself so easy to contact with questions/concerns during the iphone 13 debacle- we really appreciated it - The Ward Family
06.2022N
I was billed for more than a month of services that were not provided in accordance with my contract. I tried to terminate my account over the phone, but could not due to a technical issue that I spent hours trying to resolve (they were required to text my att phone, but I don’t have an att phone, only att wireless/ hotspot). I was told my only option was to go into the store. As a new mother, I did not want to go into the store with my baby during a pandemic. After $200+ in charges for service I did not receive, I finally went into the store to terminate my account. I stood and waited while the gentleman behind the counter terminated. I was told I couldn’t have a copy of the termination agreement, but I would see the update to my bill(?) However, it seems the associate did not terminate my account and I continue to be charged. I had to go in again a week later with my baby (both of us very sick at this point). Again, an associate tried to terminate. He was unable to provide me proof of termination and told me I would receive a bill later. I told him I do not want to receive any more bills because I did not receive the service. He refused to help me, gave me a number that he said was to the legal department and told me I could not call them in the store (he did not want other customers to hear) and he did not have the authority to fix the bill himself at this time. I have no idea whether my account is actually terminated and how much more I will be billed for services I no longer receive. No one answered when I called the number he gave me after leaving the store.
06.2022N
I was billed for more than a month of services that were not provided in accordance with my contract. I tried to terminate my account over the phone, but could not due to a technical issue that I spent hours trying to resolve (they were required to text my att phone, but I don’t have an att phone, only att wireless/ hotspot). I was told my only option was to go into the store. As a new mother, I did not want to go into the store with my baby during a pandemic. After $200+ in charges for service I did not receive, I finally went into the store to terminate my account. I stood and waited while the gentleman behind the counter terminated. I was told I couldn’t have a copy of the termination agreement, but I would see the update to my bill(?) However, it seems the associate did not terminate my account and I continue to be charged. I had to go in again a week later with my baby (both of us very sick at this point). Again, an associate tried to terminate. He was unable to provide me proof of termination and told me I would receive a bill later. I told him I do not want to receive any more bills because I did not receive the service. He refused to help me, gave me a number that he said was to the legal department and told me I could not call them in the store (he did not want other customers to hear) and he did not have the authority to fix the bill himself at this time. I have no idea whether my account is actually terminated and how much more I will be billed for services I no longer receive. No one answered when I called the number he gave me after leaving the store.
06.2022Andrea
Christine in Sales was great to work with. We had difficulties with a new phone and she helped us navigate the issues as painlessly as possible. Thank you for making yourself so easy to contact with questions/concerns during the iphone 13 debacle- we really appreciated it - The Ward Family
06.2022Andrea
Christine in Sales was great to work with. We had difficulties with a new phone and she helped us navigate the issues as painlessly as possible. Thank you for making yourself so easy to contact with questions/concerns during the iphone 13 debacle- we really appreciated it - The Ward Family
06.2022K
THIS PLACE IS RIDICULOUS. A friend called in for help with her situation and the worker Joseph started yelling at her on the phone and refused to get a manger (Julian) for help. She was being respectful and he was just being so unprofessional and immature. THANK GOD that call was recorded with the att costumer service and with her. Something needs to be done ASAP. Why hire adults that don’t know how to handle themselves
04.2022K
THIS PLACE IS RIDICULOUS. A friend called in for help with her situation and the worker Joseph started yelling at her on the phone and refused to get a manger (Julian) for help. She was being respectful and he was just being so unprofessional and immature. THANK GOD that call was recorded with the att costumer service and with her. Something needs to be done ASAP. Why hire adults that don’t know how to handle themselves
04.2022K
THIS PLACE IS RIDICULOUS. A friend called in for help with her situation and the worker Joseph started yelling at her on the phone and refused to get a manger (Julian) for help. She was being respectful and he was just being so unprofessional and immature. THANK GOD that call was recorded with the att costumer service and with her. Something needs to be done ASAP. Why hire adults that don’t know how to handle themselves
04.2022K
THIS PLACE IS RIDICULOUS. A friend called in for help with her situation and the worker Joseph started yelling at her on the phone and refused to get a manger (Julian) for help. She was being respectful and he was just being so unprofessional and immature. THANK GOD that call was recorded with the att costumer service and with her. Something needs to be done ASAP. Why hire adults that don’t know how to handle themselves
04.2022K
THIS PLACE IS RIDICULOUS. A friend called in for help with her situation and the worker Joseph started yelling at her on the phone and refused to get a manger (Julian) for help. She was being respectful and he was just being so unprofessional and immature. THANK GOD that call was recorded with the att costumer service and with her. Something needs to be done ASAP. Why hire adults that don’t know how to handle themselves
04.2022Stephanie
If somebody is wandering where you can go where you can go to get the best Cellphone plan & the best costumer service, We will recommend you to the staff at AT&T at Apple Blossom Corners. Victor, Nidia, and Justin and their team are absolutely wonderful and knowledgeable. It doesn’t matter how busy they are, they will always have time to come to for you. They recommended services that properly fit your needs and even save your money, unlike others. We had the best experience ever at this store.
03.2022Stephanie
If somebody is wandering where you can go where you can go to get the best Cellphone plan & the best costumer service, We will recommend you to the staff at AT&T at Apple Blossom Corners. Victor, Nidia, and Justin and their team are absolutely wonderful and knowledgeable. It doesn’t matter how busy they are, they will always have time to come to for you. They recommended services that properly fit your needs and even save your money, unlike others. We had the best experience ever at this store.
03.2022Stephanie
If somebody is wandering where you can go where you can go to get the best Cellphone plan & the best costumer service, We will recommend you to the staff at AT&T at Apple Blossom Corners. Victor, Nidia, and Justin and their team are absolutely wonderful and knowledgeable. It doesn’t matter how busy they are, they will always have time to come to for you. They recommended services that properly fit your needs and even save your money, unlike others. We had the best experience ever at this store.
03.2022Stephanie
If somebody is wandering where you can go where you can go to get the best Cellphone plan & the best costumer service, We will recommend you to the staff at AT&T at Apple Blossom Corners. Victor, Nidia, and Justin and their team are absolutely wonderful and knowledgeable. It doesn’t matter how busy they are, they will always have time to come to for you. They recommended services that properly fit your needs and even save your money, unlike others. We had the best experience ever at this store.
03.2022Stephanie
If somebody is wandering where you can go where you can go to get the best Cellphone plan & the best costumer service, We will recommend you to the staff at AT&T at Apple Blossom Corners. Victor, Nidia, and Justin and their team are absolutely wonderful and knowledgeable. It doesn’t matter how busy they are, they will always have time to come to for you. They recommended services that properly fit your needs and even save your money, unlike others. We had the best experience ever at this store.
03.2022Rebecca
Went in with a question about my bill and the guy was getting ready to help me, then spoke to another associate standing there, and all of a sudden I have to wait 25 to 45 minutes because there was a wait but not a soul was waiting and 2 other associates had no one with them. Kind of frustrating because I'm not currently walking into the store to spend money that they dismiss me like that. He then had the never to tell me to call customer service, which I have, but no one can seem to help me. From this simple rude interaction it makes me regret switching to ATT
02.2022Rebecca
Went in with a question about my bill and the guy was getting ready to help me, then spoke to another associate standing there, and all of a sudden I have to wait 25 to 45 minutes because there was a wait but not a soul was waiting and 2 other associates had no one with them. Kind of frustrating because I'm not currently walking into the store to spend money that they dismiss me like that. He then had the never to tell me to call customer service, which I have, but no one can seem to help me. From this simple rude interaction it makes me regret switching to ATT
02.2022Rebecca
Went in with a question about my bill and the guy was getting ready to help me, then spoke to another associate standing there, and all of a sudden I have to wait 25 to 45 minutes because there was a wait but not a soul was waiting and 2 other associates had no one with them. Kind of frustrating because I'm not currently walking into the store to spend money that they dismiss me like that. He then had the never to tell me to call customer service, which I have, but no one can seem to help me. From this simple rude interaction it makes me regret switching to ATT
02.2022Rebecca
Went in with a question about my bill and the guy was getting ready to help me, then spoke to another associate standing there, and all of a sudden I have to wait 25 to 45 minutes because there was a wait but not a soul was waiting and 2 other associates had no one with them. Kind of frustrating because I'm not currently walking into the store to spend money that they dismiss me like that. He then had the never to tell me to call customer service, which I have, but no one can seem to help me. From this simple rude interaction it makes me regret switching to ATT
02.2022Rebecca
Went in with a question about my bill and the guy was getting ready to help me, then spoke to another associate standing there, and all of a sudden I have to wait 25 to 45 minutes because there was a wait but not a soul was waiting and 2 other associates had no one with them. Kind of frustrating because I'm not currently walking into the store to spend money that they dismiss me like that. He then had the never to tell me to call customer service, which I have, but no one can seem to help me. From this simple rude interaction it makes me regret switching to ATT
02.2022Marjorie
We had a very good experience. My husband and I had our phones under a new plan that saved us money plus my husband's phone had to be activated. The young man's name was Adam and he was very thorough and knowledgeable. He had patience and he explained everything. He made it very easy to do everything we had to get done. I would tell anyone to go there for business.
09.2021Marjorie
We had a very good experience. My husband and I had our phones under a new plan that saved us money plus my husband's phone had to be activated. The young man's name was Adam and he was very thorough and knowledgeable. He had patience and he explained everything. He made it very easy to do everything we had to get done. I would tell anyone to go there for business.
09.2021Marjorie
We had a very good experience. My husband and I had our phones under a new plan that saved us money plus my husband's phone had to be activated. The young man's name was Adam and he was very thorough and knowledgeable. He had patience and he explained everything. He made it very easy to do everything we had to get done. I would tell anyone to go there for business.
09.2021Marjorie
We had a very good experience. My husband and I had our phones under a new plan that saved us money plus my husband's phone had to be activated. The young man's name was Adam and he was very thorough and knowledgeable. He had patience and he explained everything. He made it very easy to do everything we had to get done. I would tell anyone to go there for business.
09.2021Marjorie
We had a very good experience. My husband and I had our phones under a new plan that saved us money plus my husband's phone had to be activated. The young man's name was Adam and he was very thorough and knowledgeable. He had patience and he explained everything. He made it very easy to do everything we had to get done. I would tell anyone to go there for business.
09.2021