cell phone store
Closed Now
T-Mobile in North Hollywood (12108 Victory Blvd, CA 91606)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in North Hollywood (California state) on the street of 12108 Victory Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18182008653. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-north-hollywood-ca-91606-457d?utm_source=google&utm_medium=lastmile&utm_campaign=457D. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 34.186388, -118.397034. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
Service options
- In-store shopping
Unavailable amenities
Accessibility
- Wheelchair-accessible car park
Service options
- Delivery
Maiara
Zero acknowledgment, Awful customer service. I was there waiting for 10 minutes no one came out to help me or even say I’ll be right with you.
07.2022Maiara
Zero acknowledgment, Awful customer service. I was there waiting for 10 minutes no one came out to help me or even say I’ll be right with you.
07.2022Maiara
Zero acknowledgment, Awful customer service. I was there waiting for 10 minutes no one came out to help me or even say I’ll be right with you.
07.2022Maiara
Zero acknowledgment, Awful customer service. I was there waiting for 10 minutes no one came out to help me or even say I’ll be right with you.
07.2022Maiara
Zero acknowledgment, Awful customer service. I was there waiting for 10 minutes no one came out to help me or even say I’ll be right with you.
07.2022Isael
Was waiting to get helped and the guy at the counter was just talking about influencers with the lady he was helping , like if nobody was waiting to get helped, so unprofessional
03.2022Isael
Was waiting to get helped and the guy at the counter was just talking about influencers with the lady he was helping , like if nobody was waiting to get helped, so unprofessional
03.2022Isael
Was waiting to get helped and the guy at the counter was just talking about influencers with the lady he was helping , like if nobody was waiting to get helped, so unprofessional
03.2022Isael
Was waiting to get helped and the guy at the counter was just talking about influencers with the lady he was helping , like if nobody was waiting to get helped, so unprofessional
03.2022Isael
Was waiting to get helped and the guy at the counter was just talking about influencers with the lady he was helping , like if nobody was waiting to get helped, so unprofessional
03.2022David
What a great service. I enjoy coming here as they always help me and my family from start to finish. They are kind and assisted me from transferring of my data. My elderly mother comes here and they always help her with understading how her phone works. I appreciate your kindness towards my mom. You have a customer for life. Highly recommend this location.
12.2021aurice
The worse costumer service ever . They say at the door that they open at 10:00 am and in reality they open at 11:00 or whenever they want to. The attendants are very slowly people and have no patience with their costumers . DONT GO TO THIS STORE, is a waste of time I been there 3 x to see if I was wrong and each time worse . Good luck
12.2021David
What a great service. I enjoy coming here as they always help me and my family from start to finish. They are kind and assisted me from transferring of my data. My elderly mother comes here and they always help her with understading how her phone works. I appreciate your kindness towards my mom. You have a customer for life. Highly recommend this location.
12.2021aurice
The worse costumer service ever . They say at the door that they open at 10:00 am and in reality they open at 11:00 or whenever they want to. The attendants are very slowly people and have no patience with their costumers . DONT GO TO THIS STORE, is a waste of time I been there 3 x to see if I was wrong and each time worse . Good luck
12.2021David
What a great service. I enjoy coming here as they always help me and my family from start to finish. They are kind and assisted me from transferring of my data. My elderly mother comes here and they always help her with understading how her phone works. I appreciate your kindness towards my mom. You have a customer for life. Highly recommend this location.
12.2021aurice
The worse costumer service ever . They say at the door that they open at 10:00 am and in reality they open at 11:00 or whenever they want to. The attendants are very slowly people and have no patience with their costumers . DONT GO TO THIS STORE, is a waste of time I been there 3 x to see if I was wrong and each time worse . Good luck
12.2021David
What a great service. I enjoy coming here as they always help me and my family from start to finish. They are kind and assisted me from transferring of my data. My elderly mother comes here and they always help her with understading how her phone works. I appreciate your kindness towards my mom. You have a customer for life. Highly recommend this location.
12.2021aurice
The worse costumer service ever . They say at the door that they open at 10:00 am and in reality they open at 11:00 or whenever they want to. The attendants are very slowly people and have no patience with their costumers . DONT GO TO THIS STORE, is a waste of time I been there 3 x to see if I was wrong and each time worse . Good luck
12.2021David
What a great service. I enjoy coming here as they always help me and my family from start to finish. They are kind and assisted me from transferring of my data. My elderly mother comes here and they always help her with understading how her phone works. I appreciate your kindness towards my mom. You have a customer for life. Highly recommend this location.
12.2021aurice
The worse costumer service ever . They say at the door that they open at 10:00 am and in reality they open at 11:00 or whenever they want to. The attendants are very slowly people and have no patience with their costumers . DONT GO TO THIS STORE, is a waste of time I been there 3 x to see if I was wrong and each time worse . Good luck
12.2021Phillip
This is a well kept store with a great staff, but they DO NOT pay their vendors. I have an outstanding invoice for $743.75 that I simply cannot get paid. I delivered what the store needed in the time frame that they needed it, but I have not been paid going on 120 days now. Be wary of doing business with this company.
09.2020Phillip
This is a well kept store with a great staff, but they DO NOT pay their vendors. I have an outstanding invoice for $743.75 that I simply cannot get paid. I delivered what the store needed in the time frame that they needed it, but I have not been paid going on 120 days now. Be wary of doing business with this company.
09.2020Phillip
This is a well kept store with a great staff, but they DO NOT pay their vendors. I have an outstanding invoice for $743.75 that I simply cannot get paid. I delivered what the store needed in the time frame that they needed it, but I have not been paid going on 120 days now. Be wary of doing business with this company.
09.2020Phillip
This is a well kept store with a great staff, but they DO NOT pay their vendors. I have an outstanding invoice for $743.75 that I simply cannot get paid. I delivered what the store needed in the time frame that they needed it, but I have not been paid going on 120 days now. Be wary of doing business with this company.
09.2020Phillip
This is a well kept store with a great staff, but they DO NOT pay their vendors. I have an outstanding invoice for $743.75 that I simply cannot get paid. I delivered what the store needed in the time frame that they needed it, but I have not been paid going on 120 days now. Be wary of doing business with this company.
09.2020Heather
A greet at the door. A helpful person who detailed all of the pricing concerns I had and provided me the confidence to switch carriers without hesitation. The staff at this store has customer service skills that I have not seen in many years. Its great companies hire people who are still genuine and know what they are doing. You earned a customer. Good Job
09.2019Manual
Came in to get a family plan. Switched from AT@T. By far the most honest, friendly, caring and detailed experience I have ever had in wireless. The staff was so friendly. My kid dropped his fruit on the floor and was crying. The manager came over and cleaned up and then went next door and bough my son a new fruit bowl. This is only a small detail of how welcoming me and my family felt at this location. They were so busy and yet still managed to give us that personal touch. Highly recommend to everyone who looks for and honest caring staff and experience. If I had 10 stars I would give them. Happy shopping :)
09.2019Amber
I came in with my family and we switched 5 lines from AT@T. I have to tell anyone out there that really cares about service that these people who work at this location are simply real down to earth caring people. From the way they greeted us to how they gave us such a service that I would give them 100 stars. I must return back the kindness me and my family received by recommending this location. Me and my family thank you guys for being such a friendly and knowledgeable staff.
09.2019sonia
We were 15 years with Verizon Wireless and came in to a T-Mobile store to ask questions. Ana Helped me and guided me through the process from start to finish. She was so patient with me and my mom. She transferred all of our information from our Verizon phones. I was so please with the service. This is one location that I have been recommending to my family and friends for the last week since we activated. Thank you.
09.2019Myra
They were that good that I took my time to leave a google review as well.I think I sent a question rather then a review. Left on on Yelp as well. They were so good I felt I had to. I lost my phone last night and came in to the store to get another phone. I was amazed at how the salesperson was so informative. He was giving me all my options rather then pushing a sale on me. He offered me the insurance option as well. I started feeling right away that I'm in good hands. He then walked me through the icloud process so I can retrieve my information. I am not a tech savvy person so it was so nice of him. Then he went to get me a bottle of water as it took some time for my information to load. I did not know this type of service and caring people exist. I asked to speak to a manager so I can tell him how happy I am with the service. To my surprise the person helping me was the manager. I never looked close,enough at his name tag. I just want to thank all of you at this location. Job well done and more. You have a happy customer that has already told her friend to not go anywhere else. I think,I said enough :)
09.2019Heather
A greet at the door. A helpful person who detailed all of the pricing concerns I had and provided me the confidence to switch carriers without hesitation. The staff at this store has customer service skills that I have not seen in many years. Its great companies hire people who are still genuine and know what they are doing. You earned a customer. Good Job
09.2019Manual
Came in to get a family plan. Switched from AT@T. By far the most honest, friendly, caring and detailed experience I have ever had in wireless. The staff was so friendly. My kid dropped his fruit on the floor and was crying. The manager came over and cleaned up and then went next door and bough my son a new fruit bowl. This is only a small detail of how welcoming me and my family felt at this location. They were so busy and yet still managed to give us that personal touch. Highly recommend to everyone who looks for and honest caring staff and experience. If I had 10 stars I would give them. Happy shopping :)
09.2019Amber
I came in with my family and we switched 5 lines from AT@T. I have to tell anyone out there that really cares about service that these people who work at this location are simply real down to earth caring people. From the way they greeted us to how they gave us such a service that I would give them 100 stars. I must return back the kindness me and my family received by recommending this location. Me and my family thank you guys for being such a friendly and knowledgeable staff.
09.2019sonia
We were 15 years with Verizon Wireless and came in to a T-Mobile store to ask questions. Ana Helped me and guided me through the process from start to finish. She was so patient with me and my mom. She transferred all of our information from our Verizon phones. I was so please with the service. This is one location that I have been recommending to my family and friends for the last week since we activated. Thank you.
09.2019Myra
They were that good that I took my time to leave a google review as well.I think I sent a question rather then a review. Left on on Yelp as well. They were so good I felt I had to. I lost my phone last night and came in to the store to get another phone. I was amazed at how the salesperson was so informative. He was giving me all my options rather then pushing a sale on me. He offered me the insurance option as well. I started feeling right away that I'm in good hands. He then walked me through the icloud process so I can retrieve my information. I am not a tech savvy person so it was so nice of him. Then he went to get me a bottle of water as it took some time for my information to load. I did not know this type of service and caring people exist. I asked to speak to a manager so I can tell him how happy I am with the service. To my surprise the person helping me was the manager. I never looked close,enough at his name tag. I just want to thank all of you at this location. Job well done and more. You have a happy customer that has already told her friend to not go anywhere else. I think,I said enough :)
09.2019Heather
A greet at the door. A helpful person who detailed all of the pricing concerns I had and provided me the confidence to switch carriers without hesitation. The staff at this store has customer service skills that I have not seen in many years. Its great companies hire people who are still genuine and know what they are doing. You earned a customer. Good Job
09.2019Manual
Came in to get a family plan. Switched from AT@T. By far the most honest, friendly, caring and detailed experience I have ever had in wireless. The staff was so friendly. My kid dropped his fruit on the floor and was crying. The manager came over and cleaned up and then went next door and bough my son a new fruit bowl. This is only a small detail of how welcoming me and my family felt at this location. They were so busy and yet still managed to give us that personal touch. Highly recommend to everyone who looks for and honest caring staff and experience. If I had 10 stars I would give them. Happy shopping :)
09.2019Amber
I came in with my family and we switched 5 lines from AT@T. I have to tell anyone out there that really cares about service that these people who work at this location are simply real down to earth caring people. From the way they greeted us to how they gave us such a service that I would give them 100 stars. I must return back the kindness me and my family received by recommending this location. Me and my family thank you guys for being such a friendly and knowledgeable staff.
09.2019sonia
We were 15 years with Verizon Wireless and came in to a T-Mobile store to ask questions. Ana Helped me and guided me through the process from start to finish. She was so patient with me and my mom. She transferred all of our information from our Verizon phones. I was so please with the service. This is one location that I have been recommending to my family and friends for the last week since we activated. Thank you.
09.2019Heather
A greet at the door. A helpful person who detailed all of the pricing concerns I had and provided me the confidence to switch carriers without hesitation. The staff at this store has customer service skills that I have not seen in many years. Its great companies hire people who are still genuine and know what they are doing. You earned a customer. Good Job
09.2019Manual
Came in to get a family plan. Switched from AT@T. By far the most honest, friendly, caring and detailed experience I have ever had in wireless. The staff was so friendly. My kid dropped his fruit on the floor and was crying. The manager came over and cleaned up and then went next door and bough my son a new fruit bowl. This is only a small detail of how welcoming me and my family felt at this location. They were so busy and yet still managed to give us that personal touch. Highly recommend to everyone who looks for and honest caring staff and experience. If I had 10 stars I would give them. Happy shopping :)
09.2019Myra
They were that good that I took my time to leave a google review as well.I think I sent a question rather then a review. Left on on Yelp as well. They were so good I felt I had to. I lost my phone last night and came in to the store to get another phone. I was amazed at how the salesperson was so informative. He was giving me all my options rather then pushing a sale on me. He offered me the insurance option as well. I started feeling right away that I'm in good hands. He then walked me through the icloud process so I can retrieve my information. I am not a tech savvy person so it was so nice of him. Then he went to get me a bottle of water as it took some time for my information to load. I did not know this type of service and caring people exist. I asked to speak to a manager so I can tell him how happy I am with the service. To my surprise the person helping me was the manager. I never looked close,enough at his name tag. I just want to thank all of you at this location. Job well done and more. You have a happy customer that has already told her friend to not go anywhere else. I think,I said enough :)
09.2019Amber
I came in with my family and we switched 5 lines from AT@T. I have to tell anyone out there that really cares about service that these people who work at this location are simply real down to earth caring people. From the way they greeted us to how they gave us such a service that I would give them 100 stars. I must return back the kindness me and my family received by recommending this location. Me and my family thank you guys for being such a friendly and knowledgeable staff.
09.2019sonia
We were 15 years with Verizon Wireless and came in to a T-Mobile store to ask questions. Ana Helped me and guided me through the process from start to finish. She was so patient with me and my mom. She transferred all of our information from our Verizon phones. I was so please with the service. This is one location that I have been recommending to my family and friends for the last week since we activated. Thank you.
09.2019Heather
A greet at the door. A helpful person who detailed all of the pricing concerns I had and provided me the confidence to switch carriers without hesitation. The staff at this store has customer service skills that I have not seen in many years. Its great companies hire people who are still genuine and know what they are doing. You earned a customer. Good Job
09.2019Myra
They were that good that I took my time to leave a google review as well.I think I sent a question rather then a review. Left on on Yelp as well. They were so good I felt I had to. I lost my phone last night and came in to the store to get another phone. I was amazed at how the salesperson was so informative. He was giving me all my options rather then pushing a sale on me. He offered me the insurance option as well. I started feeling right away that I'm in good hands. He then walked me through the icloud process so I can retrieve my information. I am not a tech savvy person so it was so nice of him. Then he went to get me a bottle of water as it took some time for my information to load. I did not know this type of service and caring people exist. I asked to speak to a manager so I can tell him how happy I am with the service. To my surprise the person helping me was the manager. I never looked close,enough at his name tag. I just want to thank all of you at this location. Job well done and more. You have a happy customer that has already told her friend to not go anywhere else. I think,I said enough :)
09.2019Manual
Came in to get a family plan. Switched from AT@T. By far the most honest, friendly, caring and detailed experience I have ever had in wireless. The staff was so friendly. My kid dropped his fruit on the floor and was crying. The manager came over and cleaned up and then went next door and bough my son a new fruit bowl. This is only a small detail of how welcoming me and my family felt at this location. They were so busy and yet still managed to give us that personal touch. Highly recommend to everyone who looks for and honest caring staff and experience. If I had 10 stars I would give them. Happy shopping :)
09.2019Amber
I came in with my family and we switched 5 lines from AT@T. I have to tell anyone out there that really cares about service that these people who work at this location are simply real down to earth caring people. From the way they greeted us to how they gave us such a service that I would give them 100 stars. I must return back the kindness me and my family received by recommending this location. Me and my family thank you guys for being such a friendly and knowledgeable staff.
09.2019sonia
We were 15 years with Verizon Wireless and came in to a T-Mobile store to ask questions. Ana Helped me and guided me through the process from start to finish. She was so patient with me and my mom. She transferred all of our information from our Verizon phones. I was so please with the service. This is one location that I have been recommending to my family and friends for the last week since we activated. Thank you.
09.2019Myra
They were that good that I took my time to leave a google review as well.I think I sent a question rather then a review. Left on on Yelp as well. They were so good I felt I had to. I lost my phone last night and came in to the store to get another phone. I was amazed at how the salesperson was so informative. He was giving me all my options rather then pushing a sale on me. He offered me the insurance option as well. I started feeling right away that I'm in good hands. He then walked me through the icloud process so I can retrieve my information. I am not a tech savvy person so it was so nice of him. Then he went to get me a bottle of water as it took some time for my information to load. I did not know this type of service and caring people exist. I asked to speak to a manager so I can tell him how happy I am with the service. To my surprise the person helping me was the manager. I never looked close,enough at his name tag. I just want to thank all of you at this location. Job well done and more. You have a happy customer that has already told her friend to not go anywhere else. I think,I said enough :)
09.2019