car rental agency
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Avis Car Rental in Pasadena (570 N Lake Ave, CA 91101)
About:
Avis Car Rental Pasadena operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty.
Avis Car Rental is located in Pasadena (California state) on the street of 570 N Lake Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1626-449-6122. You can get more information from their website: https://www.avis.com/en/locations/us/ca/pasadena/pab. The coordinates that you can use in navigation applications to get to find Avis Car Rental quickly are 34.155758, -118.132194. Scroll down to find out opening hours, reviews and other important information about Avis Car Rental.
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Available amenities
Highlights
- Discounts for military
Trish
Fantastic service! We got in a car crash right up the road. They told me to just come on down and they'd take care of me. I got there and they were more concerned with how we were doing and how to help than anything else. They were very friendly, fast, and efficient. Highly recommend!
10.2022Official
Wonderful customer service….amazing prices and all around splendid locations. I especially love the fact that the train station is walking 🚶🏾♀️ distance from this location!!! Brad was Superb!!! Amazing car rental location in California. I would rent again
10.2022Steve
Extremely happy with car rentals from Avis in Pasadena CA, rentals were quick and easy, no hassle. Prices were good, would happily rent from them again
10.2022Sally
The best place to go. Feel so welcomed and the guys that work there are so down to earth and just make the rental car experience so much easier then any other place I've ever been
08.2022Joe
The team here is always friendly and processes my rentals and returns quickly. I always appreciate the service!
08.2022Emir
Got good service and real people that got me the car I needed. So much better than dealing with the airport.
08.2022Valen
These were the issues with my first car 96855496 (1 week rental): 1.Car was given unwashed and with personal items left behind, 2.Car smelled like cigarette, not a light scent, 3.Mileage on the paper didn't correspond with mileage on the odometer, 4. Car was marked as full tank, but actually was 3/4 of the tank. An hour later I called the location to see how we could work things out. Nobody was available to pick up the phone so I was sent to customer service ("CS"). Since it was Saturday (my original location closes at 12pm) and I was far away, CS sent me on Sunday to another location (10 mi away) to get a new car. Once there, Avis representative didn't have a clue about the issue because CS never told him about my report. He didn't have a car there, then I had to drive to another Avis location to get car 96023373. I spent 2 hrs on Mother's day looking for a replacement car. The story continues with the other car I was given in another Avis location....didn't turn on anymore after 24 hrs and Avis took 36 HRS to pick up the car. Ten days have passed since filed reports with Customer Service, did anyone call me?? Of course not!
06.2022Mike
I accidently reserved for Feb 2nd(wrong date). The gentleman on duty moved my reservation to the current day and still gave me a nice car that wasn't a gas guzzler. Very helpful and swift service.
02.2022Brad
This place is AWESOME!! I've been renting from Avis for about 20 years, for context, and this Pasadena/Lake location has such friendly staff, quality vehicles, and fast service. Perfect anecdote: I accidentally left a paper check of a substantial sum in the car, that had fallen between the seats, and they quickly returned it to me (partly because they actually cleaned the car after I returned it, which isn't something I can say for all rental car locations). Thank you Avis/Pasadena/Lake St for your honesty, attention to detail, professionalism, and every other aspect of your service! - Brad
11.2021Maureen
I got a reasonable deal on renting a car. The man at the outlet was very helpful when I arrived and the final choice of a car needed to be made: he asked which I wanted, but I do not know one car from another by name, make etc., I know what I want in functionality, so I told him that and gave an example of what I planned to do and he gave an excellent recommendation that really was spot on with four wheel drive. In inspecting the car it was in very good shape and especially the tires which from my past experiences I attend to very carefully and they also were in great shape so I felt safe and prepared. He also was very helpful with the car return and any early questions I had like I'd never dealt with a turn knob for changing gears silly, simple, but necessary and he could have been unkind in any number of ways (no matter how small), but was gracious and helpful without pandering or looking down on me.
11.2021