phone repair service
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Cosmo Repair in Pasadena (300 E Colorado Blvd #153, CA 91101)
About:
Welcome to Cosmo Repair! We’re a certified cell phone repair company that has served our clients in and near Pasadena, CA, since 2011. Our reputation for quality workmanship speaks for itself, which shows in the strong relationships built with our customers. We take great pride in receiving positive feedback consistently, so you can be confident that you’re working with professionals in the field.
Cosmo Repair is located in Pasadena (California state) on the street of 300 E Colorado Blvd #153. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1626-432-6766. You can get more information from their website: https://www.cosmorepair.com/. The coordinates that you can use in navigation applications to get to find Cosmo Repair quickly are 34.145616, -118.142674. Scroll down to find out opening hours, reviews and other important information about Cosmo Repair.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
Michele
I always bring my phone here to get a screen protector and I am always satisfied with the service.
11.2022Therese
I requested a quote for a repair on an old iPhone 8 and received a prompt response via email. This was greatly appreciated because most of the other responses on Yelp were so high or required that I visit the location to get a quote hard pass. The staff is knowledgeable and work very quickly. Jessica was able to diagnose the problem and she was able to find that it was not actually the battery but a Lcd issue. Jessica came up with a solution: repair was simple was out in 20 minutes and she even validated my parking. I don't break phones often, but I know exactly where I'm going if I need repairs of ANY kind. Thanks Cosmo
10.2022Gregg
After dealing with a simple battery replacement on a 4 year old phone for 2 years at 4 other places, Cosmo did the job I needed in 15 minutes! Very efficient, cost effective, and job well done!!! Thank you Cosmo! I highly recommend going to Cosmo first and save time and effort.
10.2022Jay
When in for a broken cell phone started going green and different colors i was out in about 20 minutes with my phone fixed like if nothing happened I would recommend and they’re super affordable too I had stopped by a different repair shop on Colorado and they quoted me about $50 more than cosmo super helpful and they explained everything
10.2022626
Cracked the screen on my old phone and Cosmo had it replaced quickly. Very happy with the service.
05.2022Joel
Update: Cosmo reached out to explain reasons for delays and communication lapses and then apologized for the inconvenience. They then went above and beyond to resolve the issues with my phone. They replaced the battery, and repaired the sensor. Unfortunately the phone still had to be factory reset, but that isn't too big an issue these days. Thanks for resolving the issues! Previously: Brought a phone in for simple battery replacement due to a bloated battery After battery replacement finger print sensor stopped working. They said they would replace the finger print sensor, but would take a couple days to get part. After repeated calls for check in, they finally told me they had supplier issues and would take a little longer. It has been about 5 months or so, still no resolution. In addition, during this time, I called and reported that the phone was randomly just turning off. They said we could check when sensor came in. In December I called in to report random shutdowns happening more often. They said the person that handles my brand of phone would not be back in until early January. Now the phone battery is again bloating, and the phone is just in a bootloop. Tried to visit today, but the store was randomly closed. Very frustrating!
03.2022Lawrence
Over the weekend I unfortunately dropped my cell phone face first, where it encountered a rock, leaving a deep chip and nasty-looking multidirectional splinter. I brought it here, having been quoted a price of $100+ to replace the phone screen. The young gentleman took my phone, examined it, and then told me it appeared that it was just my screen protector that was damaged, not the phone itself. He was right. 10 minutes later, he had installed a new screen protector, costing me barely $15. This worker could've just installed a new screen protector and made a few extra bucks off me, and I would never have known otherwise. But he didn't. Small businesses have had it especially tough this past 1+ year during the pandemic. Honest businesses like this one deserve recognition. Kudos.
12.2021Stacey
This was my first time having my phone serviced at Cosmo. My iPhone7 had fallen off the counter, landed face down, and the screen shattered despite having a tempered glass screen protector. I was super upset thinking I’d have to bring it to an Apple store for repair and that it would cost >$250, which at that point I would consider just purchasing a new phone. However, I really didn’t want to spend that much replacing the screen nor did I want to purchase a new phone at this time. I quickly googled phone repair shops and found Cosmo. I wanted to give them a try after seeing a number of good reviews. I went in right away and it was fairly easy to find on the first floor of the Paseo off of Colorado. The technician of the store was super nice and helpful (unfortunately, I didn’t catch her name). She offered me two options for replacement. One screen costing $80 and the other costing $110 with the latter being of higher quality. I went with the $110 one and she told me it would take 10 minutes. I was surprised bc I expected it to take longer! I gave her my phone to leave her to it and took a stroll around the Paseo. When I came back, it was only another few minutes before she was finished. Just like that it looked brand new! Also, I didn’t realize until I got home, but she placed a new tempered glass screen protector on top without me asking or charging me for it. Not sure if that automatically comes with the $110 screen, but if not, I thought it was incredibly nice and I appreciate it! Overall, great service and a great experience! Thank you! [COVID: face masks and 6ft social distancing required]
12.2020Michelle
I am really happy how the new screen turned out. The wait for the repair was less than 15 minutes. They are really fast with the process and had me out quick. I highly recommend this store for a iPhone screen repair
12.2020Seth
Pros: service was fast, installed the battery I brought in for my phone Cons: Damaged other parts of my phone during the repair process. Power button no longer clicks/has to be pressed really hard, volume buttons no longer work at all, plastic bit around screen was cracked and the staff did not bother to glue it back so it's loose. Phone backing was not properly glued back on and I can see 1mm gap between back and phone. No warranty since they used a battery I brought in. Perhaps the service is better if you have an iPhone. I'd recommend against bringing your own replacement part in case they damage other parts of your device.
12.2019