Niello Collision Center in Sacramento (2625 Arden Way, CA 95825)
About:
Accidents happen. Fortunately, the Niello Collision Center is here to help you and your vehicle get back on the road as quickly and safely as possible. Our expert team is OEM-trained and certified to deliver the best service and repairs on your vehicle, and they have access to a comprehensive selection of official OEM parts. We also work with insurance companies to help ensure the best repairs for your vehicle. Niello Collision Center is part of the Niello Company, which has been in business since 1921. The Niello Collision Center opened in 2001, and is factory certified to several manufacturer and industry standards. Ask our team for details on manufacturer certifications, and get the safest and most complete repair for your vehicle.
Niello Collision Center is located in Sacramento (California state) on the street of 2625 Arden Way. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1916-481-9735. You can get more information from their website: https://collision.niello.com/. The coordinates that you can use in navigation applications to get to find Niello Collision Center quickly are 38.596282, -121.400414. Scroll down to find out opening hours, reviews and other important information about Niello Collision Center.
Have you noticed incorrect information? Contact us and send us the details!
Available amenities
Planning
- Appointments recommended
Amenities
- Gender-neutral toilets
- Mechanic
- Toilets
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
Danyelle
They are absolutely wonderful especially concern mean all the specialized items that a BMW needs. Great customer service and they seem to really go above and beyond. I would recommend them. I had 2 people hit me about a week apart and had to use 2 different collision repair people, per the insurance recommendation. But Niello Collision was by far heads and tails above the other repair shops. Services: Auto engine diagnostic, Body & Trim, Painting
10.2022Kaysi
I've already left a review but I'm giving 10 out of five stars. As stated before, Jeff is the best. Thanks Niello and Jeff for always giving the best customer service and always making my car look amazing!
09.2022Brenda
Thank you Niello Collision for doing such an excellent body repair on my car. It looks beautiful and brand new. I also can not compliment you and your staff (Mike Cook, receptionist) for such excellent service and truly caring customer care. Everything you did to assist me is and was greatly appreciated. A job more than well done. Thank you again. Services: Body & Trim, Painting
07.2022Jipsy
They fixed my car’s bumper, they got it done in only a week. And kept up communication with me the whole time! They are AMAZING. They even washed and cleaned my car inside and out. Highly recommend to anyone look for personable people who care about you and your car 😊
06.2022Jose
Avoid going to Neillo collision because they will write up your estimate so high that your insurance company will salvage your vehicle. I just recently took my Audi there after a minor collision and the estimater named Jeff wrote up all kinds of parts that my vehicle didn't have and didn't need. The management is terrible because they are not willing to listen to the customer. The manager went as far as telling me that if he knew that the Audi was mine he would have excepted it for repairs just because in the past I brought up some problems on my other vehicles after the repairs. They want to make mistakes and expect for you to not say something about it. I even bought the car from one of their dealers. In conclusion they are expecting for you to let the insurance company keep your vehicle so you can go out and by another one. Do not use this business or you'll be very sorry. If I could give them no stars I would do that. Services: Body & Trim, Painting
06.2022Michael
great service Michael cook was always available n was great on communication, made sure all my questions were answered.
05.2022Ben
Great service , very professional and good communication . Carlee and her team always kept me updated throughout the whole process and made sure I got my vehicle back on time and in excellent condition. Highly recommend their service to anyone looking for quality repair . Thankyou and best wishes to the team 👍🏻 Service: Body & Trim
01.2022Mari
I recently brought my Audi to Niello Collision after being rear ended in an accident. The service provided by my advisor, Jeff Douglass, was excellent. I couldn’t have asked for better! He walked me through the process and handled all the paperwork with ease. I appreciate his professionalism and the attention to detail delivering my car back to me was flawless! Looks new again! Thanks to Jeff and his team for the excellent work! Services: Steering & suspension repair, Body & Trim, Painting
12.2021Daniel
Repairs were done due to an accident. Their staff is very communicative, and gave regular updates when the overall repair was delayed over a longer period of time (insurance and parts). Really liked working with Mike, he provided very timely follow ups while the car was in the shop, so I was not second-guessing why the vehicle was not done. The results were excellent, all work was done with OEM parts and I want to say it looked better than before. Services: Steering & suspension repair, Body & Trim, Painting
12.2021Taylor
I purchased an Infiniti QX60 from The Niello Company about a year ago and was extremely excited because the car is beautiful, and runs amazing. Last month another vehicle hit my car and I was devastated about the damage. I immediately knew that I wanted to take my vehicle to The Collision Center because of their amazing customer service and quality of work. My Estimator was Mike Cook and he was extremely professional, and provided me with frequent status updates. The Technicians did an amazing job repairing my vehicle and I want to be sure that they receive acknowledgement for the work they performed. Chip Moore the General Manager was also extremely professional and made sure that I was taken care of the moment I walked in the door. Everyone at The Niello Company was extremely pleasant and I understand why one of their Core Values is We enthusiastically value our customers. The Niello Company was absolutely amazing. Job well done! Service: Body & Trim
11.2021