37 Best cell phone store in Brooklyn, New York (NY) 2024

My first response for questions is 5. I'm extremely satisfied. The Manager Mandie was a consummate Professional. She guided me from first contact as I entered the store,to leaving with the product of choice I desired. She was knowledgeable, focused , Kind and provided me with necessary information throughout the process. I will absolutely be recommending her as a point of reference to new customers. So my experience was Phenomenal. ~Tjorne

I had the best experience! I wish I had gotten the name of the man who helped me, he said he was filling in for someone but usually works at the store in Williamsburg. I was trading in my iPhone for the 13 and he was so helpful and friendly. He even installed the glass screen protector for me! One of the best experiences I've had at AT&T. ~Hayley

I have been to the store last week. Ray helped me and 5 other customers alone while we all got superb treatment. I never met a more efficient trustworthy person and I’m so happy I did. I don’t know if this guy is the manager but he should running the chain, the store is too small for him. ~daniel

Andre,and Mohammed, was very helpful in helping us chose our upgrades for new iPhones and the accessories as well Andre was very knowledgeable and great with timing and I will recommend them to anyone I know that’s a part of the AT&T family would like to become, especially Andrew very professional very intellectual about your products and your phones thanks again for having them on your team @ Ralph Avenue store in Brooklyn. ~Jamie

Egypt's energy was awesome and genuine. I had the pleasure with working with Egypt twice,each encounter was great. Her customer service game is A-1. Her energy and vibe is everything that a customer looks for when spending their money. I had to write this review to show case Her vibe, energy and professionalism especially during the times we under. I walked in the store a galaxy user and walked out the store an IPhone user with 2 phones and a watch. You don't come across too many people that can be professional and down to earth at the same time.. she was all that in one. T-Mobile hired a winner ...thank you for a wonderful experience ~Rosie

Fast Service for a good price. They fixed my phone within ten minutes and ever since then I have not had one problem with it. They offered a good price for a certified screen protector and are very kind people overall. I recommend going here. ~daniel

Good customer service and always ready to help I appreciate his service come and stop by if your need your phone fixed 🙌🏾🙌🏾 ~Emilio

I worked with Willy who was great from the beginning. He set me up with the best deal for 3 lines with three free phones that I could possibly get and all was done in 15 minutes! I'm a savvy shopper and I know great service when I see it. Come her for great cellphone plans and they also do repairs! ~Steve

This store fixed an issue in less than 5 minutes that it took me three 30+ minute trips to other stores to fix. Fully recommend and would come again, even if there are locations closer to me. ~Mariusz

Lynne helped me get a new phone under my insurance plan. She was absolutely phenomenal and took the time and care to assist me thoroughly. She was pleasant, thoughtful, kind and helpful. You don’t often find someone in customer service who is so willing to go the distance to help and for that, I am so appreciative of her. ~Carolyn