8 Best shipping and mailing service in El Paso, Texas (TX) 2024

LAZY!! Went to return items and I did have preprinted labels for return but I was going to be deducted from my return which was pricey!! I asked the clerk if he could help me by letting me know how much would it be if I paid for return myself, his response “I don’t know” (shrug), I asked couldn’t you weight (not “whey”) …….to whom he kept referring to in a telephone conversation he was having prior to my request…….his answer “that means I would have to do my job and type in information for your answer” WOW!!!! “Ok sir, I’ll just take my business to someone who can help me and provide customer service” He says as I’m leaving “It’s already paid!!” That’s not what I asked you “whey” is definitely what I wanted to respond !!! ~Mary

If you sell something on ebay and purchase the shipping for UPS, they email you the QR code, then download the QR code to your phone. Come to the UPS store and they just scan it to print the label for you. You don't have to worry about printing the label at home or at a store. So easy & quick! ~Alejandro

Need something delivered fast? FedEx does a great job. However, this location needs a bell or something so you can let them know you are there. Sometimes I go on and have to wait a while before someone comes out to help. But they do a great job. ~Gary

UPS you have become a joke. I ordered from Costco and my item is stuck at your warehouse simply because I recently moved in to new apartments and the address is new. In your system it shows as a commercial address, which it is not. God forbid you send the package out for delivery anyway to see if it's possible to deliver it. Like I said, these are new apartments. I hope one of the other major shipping companies swallows you soon. Your service is no longer effective. The market/consumers no longer need you if you're going to pull this kind of stunt. The package weighs over 100 pounds and isn't small. Despite that, I'm picking up today because your service is worthless. 4/30/22 Update:. I attempted to change my delivery to pick because I don't want to show up at the warehouse and have to argue with someone about getting my package. Well...UPS automated system has a difficult time understanding simple words like "yes" or "no" to the point where I can't switch it to pick up. In fact, I'm not even sure if it's possible to do that. The automated system hung up on me. Bravo UPS! ~Oscar

Best place in town for your shipping needs, the personnel is always cheerful, honest and efficient. Good prices, great service. ~Reginaldo

We were trying to send back equipment with shipping labels that were provided to us by our company and it was a total mixup on our end. Luis helped us get everything in order and was cool, calm and totally professional the entire time. The other 2 employees there were definitely not friendly and seemed irritated that Luis spent so much time helping us. He was the perfect example of customer service! Give him a raise! ~Brie

Ana was very rude. Website says one thing but this location is obviously making their own rules and wasting peoples times. More training needs to be done at this location. Department of state website says they are available tue and thurs for walkin. They dont have photo cababilities either but fail to edit their signs Apparently you have to drive down there to make an appointment because they dont know how to answer a phone ~Christina

My zip code was changed to this location and ever since mail and packages have gone missing. 2 drivers license 2 bank cards and 2 packages as far as I know, there maybe more. I have gotten my neighbors packages and mail, but I always put it in their mailbox. Whom ever is getting my stuff is not returning them or the postal employee is keeping theme. I went to complain about a recent package missing and I was met with “maybe it flew away” when in fact I know the postal employee did not come by my house. I have notifications and immediately go out to check as well as cameras. Here I am watching out for other people when you really have to worry about some postal office. Management needs to do better. ~Sonia