optometrist
Closed Now
Visionworks Industry Lane in Cockeysville (10112 York Rd, MD 21030)
About:
Visionworks is a leading optical retailer, with over 700 locations across 40 states and Washington, D.C. We are committed to providing you with a superior customer experience. Our stores offer a wide selection of glasses and contact lenses for men, women, and children. Known for high quality, we also offer the best value and selection in the industry. We carry designer and exclusive brands, including Ray-Ban. We also offer prescription sunglasses. We accept hundreds of vision insurance plans. Your FSA may also be used for an eye exam, prescription glasses and contact lenses. Dont forget to take care of your eyes. Our eye doctors offer eye exams for adults and children. We encourage you to schedule your annual exam today.
Visionworks Industry Lane is located in Cockeysville (Maryland state) on the street of 10112 York Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14106285350. You can get more information from their website: https://locations.visionworks.com/ll/US/MD/Cockeysville/10112-York-Road. The coordinates that you can use in navigation applications to get to find Visionworks Industry Lane quickly are 39.465069, -76.637349. Scroll down to find out opening hours, reviews and other important information about Visionworks Industry Lane.
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Available amenities
Planning
- Appointments recommended
Amenities
- Toilets
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Health and safety
- Staff wear masks
Unavailable amenities
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Lauren
They were extremely kind and helpful. Lamont, who works there, went above and beyond to help me with the process. I cannot recommend this location enough. Words cannot express how helpful they were. Lamont, if you read this, thank you for all if your gelp
07.2022Amir
I had 3 appointments in a week and Karen was an absolute pleasure to work with every time! Where’s the petition for her raise? I’ll sign a hundred times!
07.2022Lauren
They were extremely kind and helpful. Lamont, who works there, went above and beyond to help me with the process. I cannot recommend this location enough. Words cannot express how helpful they were. Lamont, if you read this, thank you for all if your gelp
07.2022Amir
I had 3 appointments in a week and Karen was an absolute pleasure to work with every time! Where’s the petition for her raise? I’ll sign a hundred times!
07.2022Katie
Great experience. Every time I have been in the store, I have had the pleasure working with Lamont. That man needs to manage his own store. He is great!!
06.2022Katie
Great experience. Every time I have been in the store, I have had the pleasure working with Lamont. That man needs to manage his own store. He is great!!
06.2022Paul
TLDR: I'd rather go blind... I go here once a year and each time I leave I swear I'm never going back. This most recent time resulted in a 2 hour visit due to understaffing and the new, pandemic based, exam procedures. The list of issues I have with this place is longer than a CVS receipt.
03.2022Mark
Giving a 1 star because I had an extremely awkward and uncomfortable moment with the tech earlier today My appointment was at 11:40 and it was getting close to 1pm, once I was taken to the room for my eye exam by the tech I politely asked if she thinks my appointment would be done by 1:30 because I had an appointment with my barber at 2pm She said yes and “I know how y’all’s are about your hair”. I just said, “Um yeah” and left it alone because I was irritated at that point. I do not need to explain how that is inappropriate The tech could clearly feel the tension because she left and got someone else to sit in the room with me during the eye exam. When the other person came in I heard them ask the tech what was wrong so she clearly knew what she said was inappropriate BUT since I am the black guy/customer I looked like I was just being rude and making the tech uncomfortable when it clearly was not the case
03.2022Paul
TLDR: I'd rather go blind... I go here once a year and each time I leave I swear I'm never going back. This most recent time resulted in a 2 hour visit due to understaffing and the new, pandemic based, exam procedures. The list of issues I have with this place is longer than a CVS receipt.
03.2022Mark
Giving a 1 star because I had an extremely awkward and uncomfortable moment with the tech earlier today My appointment was at 11:40 and it was getting close to 1pm, once I was taken to the room for my eye exam by the tech I politely asked if she thinks my appointment would be done by 1:30 because I had an appointment with my barber at 2pm She said yes and “I know how y’all’s are about your hair”. I just said, “Um yeah” and left it alone because I was irritated at that point. I do not need to explain how that is inappropriate The tech could clearly feel the tension because she left and got someone else to sit in the room with me during the eye exam. When the other person came in I heard them ask the tech what was wrong so she clearly knew what she said was inappropriate BUT since I am the black guy/customer I looked like I was just being rude and making the tech uncomfortable when it clearly was not the case
03.2022Mykela
First time coming to this location this evening and the person who helped me get glasses for my 5yo son was wonderful. (I am trying to remember the name on his name tag, I believe it was Lamont? But I might be totally wrong.)I recently moved to the area and used to go to the one in Arundel Mills. It was towards the end of the evening/closing time and he took his time to help us. He really went above and beyond to make it as quick and easy for us as possible. He was also helping out the other staff member at the same time. He was patient with my son. Very happy with my experience. Will definitely be coming back!
01.2022Mykela
First time coming to this location this evening and the person who helped me get glasses for my 5yo son was wonderful. (I am trying to remember the name on his name tag, I believe it was Lamont? But I might be totally wrong.)I recently moved to the area and used to go to the one in Arundel Mills. It was towards the end of the evening/closing time and he took his time to help us. He really went above and beyond to make it as quick and easy for us as possible. He was also helping out the other staff member at the same time. He was patient with my son. Very happy with my experience. Will definitely be coming back!
01.2022Mike
Awesome Experience. My wife and I scheduled an appointment on a Saturday and it was the best eye experience I have had in 30 years. The level of technology is truly impressive, multiple automated test and a fast and precise eye exam. I had no issue with the remote technician or remote Dr, they had the results from the test quickly and reviewed it with us thoroughly. We do not have eye insurance and paid less at Vision works than previous places when we had insurance. They were short handed, but the 2 folks working there were fast and efficient while trying to handle the load. We will be going back every year
12.2021Mike
Awesome Experience. My wife and I scheduled an appointment on a Saturday and it was the best eye experience I have had in 30 years. The level of technology is truly impressive, multiple automated test and a fast and precise eye exam. I had no issue with the remote technician or remote Dr, they had the results from the test quickly and reviewed it with us thoroughly. We do not have eye insurance and paid less at Vision works than previous places when we had insurance. They were short handed, but the 2 folks working there were fast and efficient while trying to handle the load. We will be going back every year
12.2021Dan
Can I go any lower ! Horrible customer service. I booked online only to be called 10 minutes before my appointment, that the time frame was not available. This after driving 45 minutes to get there. I was offered a time frame over an hour from my original time. Of course, I could come in , but if the other person got there, I would have to take the later time. My guess is they forgot to enter in appointments on there webpage, hardly my fault.
12.2021Dan
Can I go any lower ! Horrible customer service. I booked online only to be called 10 minutes before my appointment, that the time frame was not available. This after driving 45 minutes to get there. I was offered a time frame over an hour from my original time. Of course, I could come in , but if the other person got there, I would have to take the later time. My guess is they forgot to enter in appointments on there webpage, hardly my fault.
12.2021Jean
First of all, I am very difficult to please. Secondly, I almost NEVER post reviews online. That said, I was so impressed by the service I received at Visionworks today that I OWE them this review. I lost the earpiece screw in my glasses and stopped in this shop to see if they could replace it. I was anticipating the need to leave my glasses, but the staff member took them right away, replaced the screw, tightened the other earpiece, cleaned my glasses and returned them to me with a case. When I asked her what I owed her she said, "Nothing!" Please keep in mind I was not a former client; had never been in there before. I will definitely be going there when I next need to order glasses. I really appreciated the service.
09.2021Jean
First of all, I am very difficult to please. Secondly, I almost NEVER post reviews online. That said, I was so impressed by the service I received at Visionworks today that I OWE them this review. I lost the earpiece screw in my glasses and stopped in this shop to see if they could replace it. I was anticipating the need to leave my glasses, but the staff member took them right away, replaced the screw, tightened the other earpiece, cleaned my glasses and returned them to me with a case. When I asked her what I owed her she said, "Nothing!" Please keep in mind I was not a former client; had never been in there before. I will definitely be going there when I next need to order glasses. I really appreciated the service.
09.2021Hyemee
Went here for son’s eye-exam and his new glasses. Remote eye exam was such a new experience for us. Throughout the process, Lamont helped us. He was knowledgeable and kind—explaining each step and finding the best deal for us. I would definitely recommend this store—especially Lamont to my family and friends.
08.2021Hyemee
Went here for son’s eye-exam and his new glasses. Remote eye exam was such a new experience for us. Throughout the process, Lamont helped us. He was knowledgeable and kind—explaining each step and finding the best deal for us. I would definitely recommend this store—especially Lamont to my family and friends.
08.2021