shipping and mailing service
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UPS Customer Center in Gaithersburg (9401 Gaither Rd, MD 20877)
About:
Visit UPS Customer Center in GAITHERSBURG, a self-service location to drop off pre-packaged pre-labeled shipments, create a new shipment using a self-service kiosk, print mobile shipping labels, and utilize Hold for Pick Up services. Usually located on-site at UPS distribution or operation facilities.
UPS Customer Center is located in Gaithersburg (Maryland state) on the street of 9401 Gaither Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1888-742-5877. You can get more information from their website: https://locations.ups.com/md/gaithersburg/customer-center-004982.html. The coordinates that you can use in navigation applications to get to find UPS Customer Center quickly are 39.119471, -77.193239. Scroll down to find out opening hours, reviews and other important information about UPS Customer Center.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
Service options
- Delivery
Unavailable amenities
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Matthew
Was expecting a package yesterday but needed to sign, UPS makes it near impossible to do online (tried but no luck), can't call to do and then was told to pick up package but noy given location. Finally get it but they don't open till 12, glad they could tell me on the phone. WONT USE AGAIN
09.2022Michelle
You workers work so hard! Driving in the heat & it’s hotter in the back. Thank you so much for doing this job for all of us. Special shout out to Phillip Gurr! He was friendly & nice!
08.2022Abdul
Alexis at this UPS location went above and beyond to help me get a really important package. I’ve never had such a positive UPS experience!
08.2022Isabella
Janelle went above and beyond to help me get my package after he address was incorrect, amazing service, thank you!
08.2022Kanan
Michael came to deliver an extra large and heavy box, and was kind enough to wait a minute while I figured out if it was the right package, and helped me out by bringing it up to my garage. What a helpful and caring person!
06.2022Margarita
I come from Germantown to this location because the all staff are wonderful.
06.2022Djaffar
I have a package that is sitting there, it was scheduled for delivery two days ago but it wasn't, UPS is not providing any info nor update. I tried calling but can't even get someone to look into this. I think most likely it was stolen. It looks like the company policy is to do nothing when something goes wrong. Very disappointing.
11.2021Natalie
I ordered a package that was never delivered, despite UPS marking it as delivered. I have a camera on my doorbell, and UPS did not visit my door on the day they say they delivered it. This was on Thursday, 4/29. I sent in a claim via the UPS website for a lost package. Today, a new ups driver came to my door and wrang the bell. He was not wearing a mask. He got in my face and belligerently complained how my complaint meant that he had money taken out from his paycheck to recoup the lost package. He told me it was my fault that the package was lost, because kids must have stolen the package from my doorstep. When I calmly explained to him that could not be the case, because my front door cameras would have caught it, he got even more dismissive and menacing. He promised that he would not deliver any more packages to my house, whether or not they required a signature - that I would have to pick them up at the UPS store from now on. When I started to try to calm him down, he told me I would have to buy a lock box to keep in my front yard so he could put packages in it, which is ridiculous. I told him this issue has not happened in the year since I purchased this house, only now. I also repeatedly asked him if there was anyone else I could speak to, and he refused to give me his name or the number where I could reach his supervisor. He was EXTREMELY rude the entire time. When I pointed that out and asked him not to be rude, he only replied, "I don't know about that." All of this - the rudeness, the threatening not to deliver my packages anymore, the lack of a mask, and the refusal to give me the information I asked for so that I could speak with someone else - I am really shaken up and feel extremely unsafe & threatened.
09.2021Mustafa
If you miss some suffer in your life, send your package here so they can give you a beautiful Heart Attack . I ordered an item next day air and it's been 3 days and no one knows where my package is. Guess what, my project is withholds on this item, so I'm totally screwed. I have learned my Lesson to not trust UPS at all. I would trust SATAN easier 😠
09.2021Joseph
I have been dropping packages here for several years. Though the hours of service have been somewhat reduced, the service is consistently friendly and helpful. I prefer shipping UPS because of the consistent excellent service I receive.
09.2021