office supply store
Closed Now
Staples in Waldorf (2957 Festival Way Suite 123, MD 20601)
About:
Chain retailer offering brand-name electronics & print services, plus office supplies & furniture.
Staples is located in Waldorf (Maryland state) on the street of 2957 Festival Way Suite 123. If you want to ask about something we recommend contacting this place by phone. The Phone number is +13013742384. You can get more information from their website: https://stores.staples.com/md/waldorf/2957-festival-way-suite-123?cmpid=st_ll_goo&cid=LS:RETAIL:G. The coordinates that you can use in navigation applications to get to find Staples quickly are 38.631073, -76.909496. Scroll down to find out opening hours, reviews and other important information about Staples.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Recycling
- Batteries
- amenities.recycling.has_recycling_electronics
- amenities.recycling.has_recycling_ink_cartridges
Accessibility
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Health and safety
- Staff required to disinfect surfaces between visits
- Safety dividers at checkout
Sassy
Ref: Waldorf Staples Worst Staples I’ve ever gone to and the customer service is ridiculous. The reps in the copy & print center are absolutely clueless about how to assist customers and apparently this is their part time gig. No proper training, evidently newer staff and the older supposed to be seasoned staff not helping to make the situation any better. They keep calls on hold for long lengths of time and still no solution to the issue at hand. If you’re looking to have your time wasted go right in.
07.2022Elaan
Do not go to this store. Did package drop off package never was entered into the system and no one can tell us where it is or what happened. Will never go in here again. No customer service AT ALL and by reading all the other reviews they don’t have to have any client service to keep this place open. I will be complaining at a higher level. Meanwhile, I’ve lost money by dealing with this terrible place!
05.2022Rhea
Super rude employee at the checkout line. Young man couldn’t even wait for me to get my bag before putting his face right back into his phone. I guess I annoyed him for interrupting his texting but he didn’t say not one single word to me as I greeted and thanked him. I guess great customer service is no longer a requirement for customer service positions these days.
04.2022Sarah
Avoid the print shop! Poor customer service. Long wait times. Orders not completed when promised and done poorly. Go somewhere else!
04.2022Shanan
Ordered something to be printed. It was never printed. Stopped by the store, and was advised to go somewhere else if I wanted it printed anytime soon. I was the only customer in the store at the time. I just turned around and ordered on Amazon Printing Services. Much better turnaround and was free shipping!
01.2022jan
POOR & TERRIBLE experience with printing department. Both times that I have tried to print my business marketing products with this location was never done correctly. Staples need to invest on staff who actually have printing & graphic background and that understands customer service. The lady helping me took 30 minutes to only figure out that she didn't type the correct order #, then took another 30 minutes to tell me they aren't done because of incorrect margins. She said she was trying to help me by calling her supervisor only to laugh and make fun of my concerns ( in front of me). What a waste of time!!! I put this order on a Wednesday and went there Sunday to pick up no work done.
11.2021Not
One word, Heather. I went in to use the computers and was trying to download some CD-ROMS. She volunteered to help me and was so kind and sweet. It was a busy night in the store, and she was helping multiple customers at once. She spent no less than two hours trying to help me with these CD-ROMS. She is exceptional and deserves a promotion! You rarely encounter that kind of customer service these days! Thanks Heather!
08.2021Julian
Erica, the young lady who helped us with our quick turnaround printing needs was exceptional. She was patient, gave great service, and ensured the final product was to our specifications. Will definitely be back. Thank you Erica!
08.2021Jessica
I went in to buy a printer. The guy in front of us said he was on his third printer there. They were used and missing cords. The girl checking us out seemed very annoyed doing her job, she said I'm so glad your my last customer. She seemed annoyed that I wanted to sign up for the rewards program. We got out of the parking lot annoyed decided to pull over and check the printer. It was an eco tank. All the ink was gone and there was ink in the printer. When I asked the manager if they check the printer when they are returned he said no. Terrible way of doing business.
08.2020de
I kept thinking about a situation I just encountered at this Staples and decided to quickly write this review to warn other customers recycling their used computers. I went there to recycle some four CRT monitors, three printers and four laptops. First, I have explained to the first representative or cashier that I had the items mentioned above to recycle and he decided to call someone else to help me. When he came, He wanted to know how he could help me and I have explained to him the reason I came to the store, so he went and got me a cart to unload the items from my truck. After unloading my truck and taking the cart to the store, I was told by the same assistant I was dealing with that the recycle bin was full. Less than a minute, the store manager came and told me that she was sorry, and she couldn’t accept the recycle items because the bin was full. She has also mentioned that other someone was able to recycle about 30 items at once when the staples official Webb site stated 7 items per customer. I tanked her for accepting at least the four laptops and I took the rest of items home. To make a long story short, since I was not told at the beginning that the recycle bin was full, the store manager could have handle my case differently. Instead; I was unfairly taking care of by the store manager. If you are recycling your old computers at this location, make sure they will accept your items before you unload … At this point, I am decreasing my four stars that I have giving to this store a year ago to one.
08.2018