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Northtown Automotive Companies in Amherst (1135 Millersport Hwy, NY 14226)
About:
Since 1969 Northtown Automotive Companies has expanded from a small used car operation in the Northtown's of Buffalo to 9 State-of-the-Art retail operations representing 19 separate franchises including: Toyota, Volkswagen, KIA, Mazda, Chrysler, Jeep, Dodge, Ram, ProMaster, FIAT, Honda, Lexus, Subaru, Hyundai, Genesis, Land Rover, Volvo, Porsche, Jaguar, and Collision Centre. A commitment was made over the past 5 years to modernize our facilities across our portfolio, designing our facilities with two people in mind: our customers and our associates.
Northtown Automotive Companies is located in Amherst (New York state) on the street of 1135 Millersport Hwy. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1716-638-2500. You can get more information from their website: https://www.northtownauto.com/. The coordinates that you can use in navigation applications to get to find Northtown Automotive Companies quickly are 42.981685, -78.796094. Scroll down to find out opening hours, reviews and other important information about Northtown Automotive Companies.
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Available amenities
Payments
- Cheques
- Debit cards
Offerings
- amenities.offerings.has_car_rental
- amenities.offerings.has_car_wash
- Oil change
- Repair services
Accessibility
- Wheelchair-accessible entrance
Service options
- Delivery
- In-store shopping
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Kat
Horrible sales person. Pushy and wasn't listening to me. (He would randomly walk away like he had something more important to do) He was the only reason I didn't go through with the sale of the vehicle.
10.2022Jonathan
100% pass. My credit was run. And there car did not start! The salesman jumped it backwards and blow the engine. I have proof of everything. Nothing to help me after credit was run and 3x trips to try and work it out.... gas would ha e been nice
09.2022Topic
Poorly managed, poor training, and the company doesn’t invest in its talent. They don’t seem to think that customers waiting a month for their vehicles to be serviced is a problem either. All of this equates to a lackluster performing service department where everyone has a bad attitude and the customers are the ones who suffer for it.
07.2022Traci
Matt C sold my husband and me a Chevrolet Trax and he was fantastic!! We told him exactly what we were looking for and he hit the nail on the head. Then on delivery day he knew we wanted to get in and out so we could go boating lol and he did just that. I couldn't be happier. I would recommend him to anyone!!! Thank you Matt and Northtown!!
06.2022Russell
Wow. I have bought a total of 5 cars from Northtown. Was going to buy my 6th vehicle from Northtown. That’s when the problem began. The FEES! Let me list them so you can decide if you would like to buy a car from them. $75 for gas, $1000 market adjustment, $1400 Zurich Shield coating, and the best $75 for nitrogen! The air in the tires! Are you kidding me? Full disclosure, they wiped most of the fees but wouldn’t budge on the gas or Zurich coating. I don’t want the Zurich coating and shouldn’t be forced to get it. The car isn’t even on the lot yet. Don’t worry, no other Kia dealer in WNY is pulling this garbage. So they lost a lifetime customer over a stupid coating.
06.2022jackie
Looking for a new car? Ask for Rakib Ahmed at Northtown.. He was top notch. We were just coming in to look around and a few hours later drove out in our new car! We did not feel pressured. He was very genuine and worked with us to make it a wonderful experience. The homemade chocolate chip cookies didn’t hurt either!
04.2022Haley
Big thank you to Justin Morton at Northtown! He recently helped me purchase a new car. All of the staff there was very helpful throughout the process. Great customer service!
11.2021Jeff
Have a lease for two years so far. 6 months ago had just a flat tire and the car doesn't come with a spare. Took Northtown over a week to replace the tire. After 4 days I called for an update and whomever took the call never notified anyone why the car was brought in. Took another 5 days to replace the tire and refused to supply a rental so I had no vehicle for 9 days. Last week the clutch burnt out. Volkswagen Jetta with 20,000 miles. Was told it'll take a week till they can get to the repair and refused a rental with an attitude. Was treated like I was ignorant to request a vehicle till the repair was completed. Worst customer service I've ever experienced in any industry. I originally planned on buying my next vehicle from Northtown . Obviously I'm never giving them my business ever again. Normally I'd keep treatment like this to myself but now that it seems to be their M.O. whenever I hear anyone discussing buying or leasing a vehicle I will go out of my way to save as many people I can from experiencing the worst customer service.
11.2021Gregory
What a great car shopping experience. We bought during the pandemic and upon entering the showroom, everyone was mindful of the recommended precautions. The selection of vehicles was outstanding and the buying process was done easily and quickly. Finalizing the finance paperwork was easy and the staff member stayed after hours with us to complete the paperwork and get it submitted. When it's time to buy another vehicle, we will definitely be coming back here.
11.2020J.
Very nice people! Picked us up from our home and gave us a ride to the car dealership for free so we can shop for a car. They even personally delivered these very yummy chocolate chip cookies at the end of the month of our car purchase! Recommend buying a car at north town they’re very patient and listen to your needs! They Don’t force or push you to buy a car (:
11.2019