electronics store
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Apple Williamsburg in Brooklyn (247 Bedford Ave, NY 11211)
About:
Apple retail store selling iPhones, iPads & more in sleekly designed spaces.
Apple Williamsburg is located in Brooklyn (New York state) on the street of 247 Bedford Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +19293972740. You can get more information from their website: https://www.apple.com/retail/williamsburg?cid=aos-us-seo-maps. The coordinates that you can use in navigation applications to get to find Apple Williamsburg quickly are 40.715559, -73.959864. Scroll down to find out opening hours, reviews and other important information about Apple Williamsburg.
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Available amenities
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Offerings
- Assembly service
- Repair services
Recycling
- amenities.recycling.has_recycling_electronics
Accessibility
- Wheelchair-accessible entrance
Service options
- Delivery
- In-store pickup
- In-store shopping
Unavailable amenities
Accessibility
- Wheelchair-accessible car park
Categories
Tags
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Julianne
Great Apple store inside - spacious, clean, organized, air conditioned, minimalist. There was a guy demoing how to use an iPhone in the background. Knocked off a couple stars because of how dystopic it all felt and how long the retail experience is. You have to wait at least 20 min before actually seeing someone about buying a phone. When we asked to trade in two phones toward the price of a new one, the clerk only let us trade in one and said we can get a gift card for the other one. Can’t we just get the gift card first and use that to help pay for the new phone? I don’t understand the policy against letting us do that.
08.2022SA
Apple sales store for all apple items: iPhone, Apple Watch, Mac, bads, airpod and other items. They enough staff working in the store. Customer service is 2 out of 5, product price is same as other apple store, high, cleanness 5 out of 5, exhibition 5 out of 5, location 4 out of 5. Roadside parking. Staff are not helpful, and they don't not what to do. One of the expert came to help us transferring from previous device to our newly purchased item, then he said that he has a 15 minutes break, he is coming back shortly. We waited one hour. He did not come. Another expert disappeared after as he said "I am coming right back" to set up screen protector, and he has gone.
07.2022Charlotte
"Jersey Mike" helped me figure out a plan after my phone was stolen. He was gracious, well spoken, super informed, and friendly. He had the answers to all my (very specific) questions and thoughtful suggestions. He made a stressful situation feel far more manageable. This guy is a great employee! Thanks Mike!
06.2022Dustin
2 hours and a day wasted. Despite buying a new phone every year and a brand new Mac last, it seems replacing defective AirPods Pro is too much of an ask for Apple. I have been advised to smash them and bring them back to get them replaced which I appreciate, unfortunately it shouldn’t be schemers who gets their broken products replaced. It should be good customers. In addition, I also was told an hour and it took 5. When I returned I waited half an hour because they forgot about me. I can’t work with these AirPods and I am not shelling out $200 for another pair when there’s probably new ones in the winter.
06.2022Ross
Very strange to be told that it would be a 20-minute wait just to talk to a salesperson about buying a phone. Is that how retail, especially retail for high-end consumer electronics, should work? Like a dentist appointment? Huh, okay.
06.2022Olga
I had the pleasure of meeting with Henry, who helped me out with my AirPods Max. For months they had been crackling and glitching frequently, and I decided to pop by to see if there would be any way I could fix them. Thankfully, I was set up with an appointment 10 mins after I walked in. Henry took under 20 mins to run diagnostics and specify the issues that showed up in the test. Henry was kind, patient, and very helpful!! Thank you, Henry!
05.2022Yolanda
They have an organized check-in system and seating if you are a bit early. There was also a live session for kids I believe, to make a movie trailer. The gentleman that worked with me was very helpful. I'm not tech savvy and he didn't make me feel bad.
05.2022Mo
I like this apple store 🍏 the gothic building
05.2022Crystal
I'm in the market for an Apple Watch, and after looking online I wanted to check them out in person. Kingsley helped me today. He was kind, patient and took the time to answer all of my questions. Thank you for the great experience!
03.2022Dave
Great experience! Friendly service. I had my electric scooter and was able to come right in with it to take care of my business. Friendly employees, I was helped promptly and got my order within minutes. Clean store, very hip ambiance all around. Plenty of space although there were quite a few people shopping. I bought the iPhone 13pro for filming and art tutorials.
01.2022