car rental agency
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Enterprise Rent-A-Car in Queens (139 -24 Hillside Avenue, NY 11435)
About:
Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in Jamaica. No matter when or where you want to start your next adventure, when you're ready, we're ready to fill your car rental needs at one of our 7,000+ locations in nearly 100 countries and territories.
Enterprise Rent-A-Car is located in Queens (New York state) on the street of 139 -24 Hillside Avenue. If you want to ask about something we recommend contacting this place by phone. The Phone number is +17185262200. You can get more information from their website: https://www.enterprise.com/en/car-rental/locations/us/ny/jamaica-hillside-ave-2486.html?mcid=yext:245709. The coordinates that you can use in navigation applications to get to find Enterprise Rent-A-Car quickly are 40.704432, -73.813368. Scroll down to find out opening hours, reviews and other important information about Enterprise Rent-A-Car.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
From the business
- Identifies as women-owned
Unavailable amenities
Enterprise Rent-A-Car doesn't have any unavailable amenities.Categories
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Mahbub
Customer service very slow and bad. Car not good horrible smell. Tire not good. I recommend don't use here.
08.2022Mahbub
Customer service very slow and bad. Car not good horrible smell. Tire not good. I recommend don't use here.
08.2022Mahbub
Customer service very slow and bad. Car not good horrible smell. Tire not good. I recommend don't use here.
08.2022Mahbub
Customer service very slow and bad. Car not good horrible smell. Tire not good. I recommend don't use here.
08.2022Abby
I wish i could give this place a zero star! The worst customer service ever! From the girl infront and Even the manager was rude(the guy that worked on 08/02)!! They gave my car I reserved to someone else and tell me "it is what it is I can't help you they're other enterprise around go to one of them)! Freaking rude they didn't even attempt to help! He didn't even get up from the chair he was sitting on in the back to assist me! I will never set foot in that place again! And will let my company know to stop doing business with these rude people!
08.2022gordon
As a NYC First Responder and NYSDHS personnel , Silver customer of Enterprise to get treatment as you are scammer or criminal is very upsetting to me where I lost my credit card and I am using my debit card with my utility bill , pay stub and other personal documents that i feel is a integrity issue and it’s very uncomfortable to have this bad customer experience with some policy that was targeted to me I rented numerous cars from this location and never had this problem now you telling me that I have to change my license to order to rent a car I can’t have two address with utility bill . I had to call my insurance company for a verification to show a bill payment and other personal documents no this is truly unfair at a trouble time for me with a family death . My state city agency have a contract agreement with enterprise and I feel that Fleet city agency need to know how I got treated because this can happen to any of us as ranking officials .
08.2022Abby
I wish i could give this place a zero star! The worst customer service ever! From the girl infront and Even the manager was rude(the guy that worked on 08/02)!! They gave my car I reserved to someone else and tell me "it is what it is I can't help you they're other enterprise around go to one of them)! Freaking rude they didn't even attempt to help! He didn't even get up from the chair he was sitting on in the back to assist me! I will never set foot in that place again! And will let my company know to stop doing business with these rude people!
08.2022gordon
As a NYC First Responder and NYSDHS personnel , Silver customer of Enterprise to get treatment as you are scammer or criminal is very upsetting to me where I lost my credit card and I am using my debit card with my utility bill , pay stub and other personal documents that i feel is a integrity issue and it’s very uncomfortable to have this bad customer experience with some policy that was targeted to me I rented numerous cars from this location and never had this problem now you telling me that I have to change my license to order to rent a car I can’t have two address with utility bill . I had to call my insurance company for a verification to show a bill payment and other personal documents no this is truly unfair at a trouble time for me with a family death . My state city agency have a contract agreement with enterprise and I feel that Fleet city agency need to know how I got treated because this can happen to any of us as ranking officials .
08.2022Abby
I wish i could give this place a zero star! The worst customer service ever! From the girl infront and Even the manager was rude(the guy that worked on 08/02)!! They gave my car I reserved to someone else and tell me "it is what it is I can't help you they're other enterprise around go to one of them)! Freaking rude they didn't even attempt to help! He didn't even get up from the chair he was sitting on in the back to assist me! I will never set foot in that place again! And will let my company know to stop doing business with these rude people!
08.2022gordon
As a NYC First Responder and NYSDHS personnel , Silver customer of Enterprise to get treatment as you are scammer or criminal is very upsetting to me where I lost my credit card and I am using my debit card with my utility bill , pay stub and other personal documents that i feel is a integrity issue and it’s very uncomfortable to have this bad customer experience with some policy that was targeted to me I rented numerous cars from this location and never had this problem now you telling me that I have to change my license to order to rent a car I can’t have two address with utility bill . I had to call my insurance company for a verification to show a bill payment and other personal documents no this is truly unfair at a trouble time for me with a family death . My state city agency have a contract agreement with enterprise and I feel that Fleet city agency need to know how I got treated because this can happen to any of us as ranking officials .
08.2022Abby
I wish i could give this place a zero star! The worst customer service ever! From the girl infront and Even the manager was rude(the guy that worked on 08/02)!! They gave my car I reserved to someone else and tell me "it is what it is I can't help you they're other enterprise around go to one of them)! Freaking rude they didn't even attempt to help! He didn't even get up from the chair he was sitting on in the back to assist me! I will never set foot in that place again! And will let my company know to stop doing business with these rude people!
08.2022gordon
As a NYC First Responder and NYSDHS personnel , Silver customer of Enterprise to get treatment as you are scammer or criminal is very upsetting to me where I lost my credit card and I am using my debit card with my utility bill , pay stub and other personal documents that i feel is a integrity issue and it’s very uncomfortable to have this bad customer experience with some policy that was targeted to me I rented numerous cars from this location and never had this problem now you telling me that I have to change my license to order to rent a car I can’t have two address with utility bill . I had to call my insurance company for a verification to show a bill payment and other personal documents no this is truly unfair at a trouble time for me with a family death . My state city agency have a contract agreement with enterprise and I feel that Fleet city agency need to know how I got treated because this can happen to any of us as ranking officials .
08.2022threefatty
Rented a car from the hillside location for almost a month long, just wanted to say I had a pleasant experience with the whole process. Khadir the service rep was excellent in answering all my questions and he gave me the best deals possible to fit my needs. He was kind and courteous and was excellent at his job.
07.2022threefatty
Rented a car from the hillside location for almost a month long, just wanted to say I had a pleasant experience with the whole process. Khadir the service rep was excellent in answering all my questions and he gave me the best deals possible to fit my needs. He was kind and courteous and was excellent at his job.
07.2022threefatty
Rented a car from the hillside location for almost a month long, just wanted to say I had a pleasant experience with the whole process. Khadir the service rep was excellent in answering all my questions and he gave me the best deals possible to fit my needs. He was kind and courteous and was excellent at his job.
07.2022threefatty
Rented a car from the hillside location for almost a month long, just wanted to say I had a pleasant experience with the whole process. Khadir the service rep was excellent in answering all my questions and he gave me the best deals possible to fit my needs. He was kind and courteous and was excellent at his job.
07.2022Yum
I need the Manager to be available to speak to. I had an issues before I left the rental location on Hillside Ave. Unable to speak to a rep, when I attempt to call several times. I work in a hospital my hours are long but I need to address issues w my rental and other location I know wasn't able to assist me.
06.2022Yum
I need the Manager to be available to speak to. I had an issues before I left the rental location on Hillside Ave. Unable to speak to a rep, when I attempt to call several times. I work in a hospital my hours are long but I need to address issues w my rental and other location I know wasn't able to assist me.
06.2022Yum
I need the Manager to be available to speak to. I had an issues before I left the rental location on Hillside Ave. Unable to speak to a rep, when I attempt to call several times. I work in a hospital my hours are long but I need to address issues w my rental and other location I know wasn't able to assist me.
06.2022Yum
I need the Manager to be available to speak to. I had an issues before I left the rental location on Hillside Ave. Unable to speak to a rep, when I attempt to call several times. I work in a hospital my hours are long but I need to address issues w my rental and other location I know wasn't able to assist me.
06.2022Regina
Reserved vehicle and was dissatisfied with service. First I paid for an upgrade and the vehicle they tried to assign to me should not have even been in the fleet. It was white with scratches all over and missing a hub cap. How is this even acceptable. Not to mention the staff was unwilling to upgrade me free of charge to a more suitable vehicle nor were they willing to discount my reservation. I immediately canceled my reservation and went to the enterprise on Queens Blvd which was A+ service and nice vehicles. This location is a joke run by young unprofessionals. Take your money elsewhere because this place is for the birds or maybe trap.
05.2022Regina
Reserved vehicle and was dissatisfied with service. First I paid for an upgrade and the vehicle they tried to assign to me should not have even been in the fleet. It was white with scratches all over and missing a hub cap. How is this even acceptable. Not to mention the staff was unwilling to upgrade me free of charge to a more suitable vehicle nor were they willing to discount my reservation. I immediately canceled my reservation and went to the enterprise on Queens Blvd which was A+ service and nice vehicles. This location is a joke run by young unprofessionals. Take your money elsewhere because this place is for the birds or maybe trap.
05.2022Regina
Reserved vehicle and was dissatisfied with service. First I paid for an upgrade and the vehicle they tried to assign to me should not have even been in the fleet. It was white with scratches all over and missing a hub cap. How is this even acceptable. Not to mention the staff was unwilling to upgrade me free of charge to a more suitable vehicle nor were they willing to discount my reservation. I immediately canceled my reservation and went to the enterprise on Queens Blvd which was A+ service and nice vehicles. This location is a joke run by young unprofessionals. Take your money elsewhere because this place is for the birds or maybe trap.
05.2022Regina
Reserved vehicle and was dissatisfied with service. First I paid for an upgrade and the vehicle they tried to assign to me should not have even been in the fleet. It was white with scratches all over and missing a hub cap. How is this even acceptable. Not to mention the staff was unwilling to upgrade me free of charge to a more suitable vehicle nor were they willing to discount my reservation. I immediately canceled my reservation and went to the enterprise on Queens Blvd which was A+ service and nice vehicles. This location is a joke run by young unprofessionals. Take your money elsewhere because this place is for the birds or maybe trap.
05.2022ISRAT
Cars are clean but some staff could provide better service. When I went there to pick a car staff personnel said no car available but if I want to get a Van I have to pay $30.00 /day more besides my policy pays and advised me to come next working day. I want there she gave the same car that I was asking for without any cost. In the meantime , I spent some money for taxi fair.
04.2022ISRAT
Cars are clean but some staff could provide better service. When I went there to pick a car staff personnel said no car available but if I want to get a Van I have to pay $30.00 /day more besides my policy pays and advised me to come next working day. I want there she gave the same car that I was asking for without any cost. In the meantime , I spent some money for taxi fair.
04.2022ISRAT
Cars are clean but some staff could provide better service. When I went there to pick a car staff personnel said no car available but if I want to get a Van I have to pay $30.00 /day more besides my policy pays and advised me to come next working day. I want there she gave the same car that I was asking for without any cost. In the meantime , I spent some money for taxi fair.
04.2022ISRAT
Cars are clean but some staff could provide better service. When I went there to pick a car staff personnel said no car available but if I want to get a Van I have to pay $30.00 /day more besides my policy pays and advised me to come next working day. I want there she gave the same car that I was asking for without any cost. In the meantime , I spent some money for taxi fair.
04.2022Bishop
I loved how easy the process to get you into a car was. I went in there expecting lots of drama and push back like in the past. It was such a pleasant experience and the folks were very friendly and well informed regarding the vehicles they carry. Excellent customer service 👏
02.2022Bishop
I loved how easy the process to get you into a car was. I went in there expecting lots of drama and push back like in the past. It was such a pleasant experience and the folks were very friendly and well informed regarding the vehicles they carry. Excellent customer service 👏
02.2022Bishop
I loved how easy the process to get you into a car was. I went in there expecting lots of drama and push back like in the past. It was such a pleasant experience and the folks were very friendly and well informed regarding the vehicles they carry. Excellent customer service 👏
02.2022Bishop
I loved how easy the process to get you into a car was. I went in there expecting lots of drama and push back like in the past. It was such a pleasant experience and the folks were very friendly and well informed regarding the vehicles they carry. Excellent customer service 👏
02.2022ivy
They don’t keep the car you reserved, then I went 3 consecutive days because I had an insurance claim. They got a car back and just quick cleaned in front of me. my insurance claim last day was Thursday—- I was returning the car Fri, they said just return it Monday.. I shouldn’t have listened because I was charged. This is the worst enterprise. I’ve seen.
01.2022ivy
They don’t keep the car you reserved, then I went 3 consecutive days because I had an insurance claim. They got a car back and just quick cleaned in front of me. my insurance claim last day was Thursday—- I was returning the car Fri, they said just return it Monday.. I shouldn’t have listened because I was charged. This is the worst enterprise. I’ve seen.
01.2022ivy
They don’t keep the car you reserved, then I went 3 consecutive days because I had an insurance claim. They got a car back and just quick cleaned in front of me. my insurance claim last day was Thursday—- I was returning the car Fri, they said just return it Monday.. I shouldn’t have listened because I was charged. This is the worst enterprise. I’ve seen.
01.2022ivy
They don’t keep the car you reserved, then I went 3 consecutive days because I had an insurance claim. They got a car back and just quick cleaned in front of me. my insurance claim last day was Thursday—- I was returning the car Fri, they said just return it Monday.. I shouldn’t have listened because I was charged. This is the worst enterprise. I’ve seen.
01.2022Wenjing
I was a bit worried reading some bad reviews, but my experience was straight positive. The day before my pickup day, I received a confirmation phone call, telling me about what documents to bring for picking up very clearly. Even though I missed the phone call, all the info was left in my voice box. When I arrived, there were 2 people ahead of me, the nice lady and a young man working there were very professional and efficient, so i was in and out with a nice little car within reasonably short amount of time. Car is good and clean no problem. Checking out was also amazingly done. I will book again with them for sure! Highly recommend!
08.2021Wenjing
I was a bit worried reading some bad reviews, but my experience was straight positive. The day before my pickup day, I received a confirmation phone call, telling me about what documents to bring for picking up very clearly. Even though I missed the phone call, all the info was left in my voice box. When I arrived, there were 2 people ahead of me, the nice lady and a young man working there were very professional and efficient, so i was in and out with a nice little car within reasonably short amount of time. Car is good and clean no problem. Checking out was also amazingly done. I will book again with them for sure! Highly recommend!
08.2021Wenjing
I was a bit worried reading some bad reviews, but my experience was straight positive. The day before my pickup day, I received a confirmation phone call, telling me about what documents to bring for picking up very clearly. Even though I missed the phone call, all the info was left in my voice box. When I arrived, there were 2 people ahead of me, the nice lady and a young man working there were very professional and efficient, so i was in and out with a nice little car within reasonably short amount of time. Car is good and clean no problem. Checking out was also amazingly done. I will book again with them for sure! Highly recommend!
08.2021Wenjing
I was a bit worried reading some bad reviews, but my experience was straight positive. The day before my pickup day, I received a confirmation phone call, telling me about what documents to bring for picking up very clearly. Even though I missed the phone call, all the info was left in my voice box. When I arrived, there were 2 people ahead of me, the nice lady and a young man working there were very professional and efficient, so i was in and out with a nice little car within reasonably short amount of time. Car is good and clean no problem. Checking out was also amazingly done. I will book again with them for sure! Highly recommend!
08.2021