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Bank of America (with Drive-thru ATM) in Charlotte (6425 Albemarle Rd, NC 28212)
About:
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.
Bank of America (with Drive-thru ATM) is located in Charlotte (North Carolina state) on the street of 6425 Albemarle Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1704-386-6188. You can get more information from their website: https://locators.bankofamerica.com/nc/charlotte/financial-centers-charlotte-7457.html?utm_source=GMBlisting&utm_medium=organic. The coordinates that you can use in navigation applications to get to find Bank of America (with Drive-thru ATM) quickly are 35.203278, -80.735062. Scroll down to find out opening hours, reviews and other important information about Bank of America (with Drive-thru ATM).
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Available amenities
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Unavailable amenities
Bank of America (with Drive-thru ATM) doesn't have any unavailable amenities.Categories
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Christian
Do not recommend this place. I was told to wait to open a business account. After 45min waiting i was told they have to give priority to customers with appointments. They obviously do not care about new customers trying to open a business account.
10.2022im
Avoid coming to this bank on Saturdays so many people in line waiting. I shouldn't have never got off and saw the line out of the window.
10.2022Tara
Lines always too long. 1 teller, 2 if we are lucky. Business line that is not in use, so what's the point of the signage? People in back talking when they could be helping. Please do better.
07.2022Shannon
I am very pleased with the service I received. I was mad because my card had been blocked and the ATM would not let me withdraw money. Jose took the time to help me and he also talked to me about other products that I was able to take advantage of. He asked me if I had an appointment and I said no, and the fact that being the manager he took his time to help me without excuses is something I appreciate since many people who are managers always expect others to do the work for them. . Mr. Morales was very kind and very professional.
12.2021Daniel
The service provided is excellent. The queuing is understandable, since lots of other branches are closed. The security is friendly and helpful, and ushering us to be seated after we stated what we want to do at the branch. Antonio, the staff who helped me, provided excellent service. Quick and fast response. He is also friendly all the time throughout the entire conversation. The place is a bit small, so if there are lots of customers you may be queuing outside.
11.2021John
Despite the pandemic that is going on this center is amazing, with the signs and amazing customer service. I’ve been here a few times and Brown, the bank officer has helped me countless times when the others were busy. Kellus, Shavon, Janet and Mariana always shows great customer service as well despite the bickering others that are just inpatient. It’s a very busy center and people seem to overlook that but I have yet to have a bad experience, they all deserve a raise. Truly they do from the managers, tellers, bankers and bank officer, they are amazing.
11.2021Jennifer
I had a very good experience at this location. The Manager was welcoming, personable, and very attentive. Water was also available, if desired. The staff was also friendly and very professional. The space was clean and I felt safe given our current social distancing environment.
11.2021Nikiya
They have great customer service but the line is always long no matter what time of the day you come. Have to stand in line outside then stand in line when you finally get inside. I will never open an account with them cause they’re only open til 4 most people work 9-5.
11.2021FaVe
Very unprofessional staff. I am a B.A. customer for years now and I went there to get a letter notarized and they told me I needed an appointment!!!! Smh an “appointment” really?? To notarize a latter?? A signature and a seal?? You have got to be kidding. When I asked about the appointment the lady said it would be around 2 pm... 2 pm I am supposed to leave my job to attend a 2 second session where the notary will literally just sign and place a seal on a sheet of paper 😒 get it together people... your branch Manager should request to train all of you all over again. By the way.... I went to Charlotte Metro Credit Union (I also bank with them)... far better service. The lady helped me quickly and alway with a smile on!!! That’s good service.
11.2020Chasity
This business is SUPER unprofessional!!!!! I called to see if I need to make an appointment to get a temporary card due to some fraud that I just went through. At first they took so long to answer and then when someone finally did they PICKED UP THE PHONE AND PURPOSELY HUNG UP IN MY FACE THAT WAS SO UNPROFESSIONAL!!!!! probably should just bank somewhere else where I’ll have a greater customer service experience. This is absolutely unacceptable! This is how they treat their hard working customers at this branch. And on top of that it takes them forever to help you once you actually show up to the branch it’s like they can’t have more people working on the inside for some reason...
11.2020