drugstore
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CVS in Rock Hill (2707 Celanese Rd, SC 29732)
About:
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
CVS is located in Rock Hill (South Carolina state) on the street of 2707 Celanese Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1803-366-4157. You can get more information from their website: https://www.cvs.com/store-locator/rock-hill-sc-pharmacies/2707-celanese-rd-rock-hill-sc-29732/storeid=4288?WT.mc_id=LS_GOOGLE_FS_4288. The coordinates that you can use in navigation applications to get to find CVS quickly are 34.975373, -81.027071. Scroll down to find out opening hours, reviews and other important information about CVS.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Offerings
- Passport photos
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- amenities.service_options.has_video_visits
- Delivery
- Drive-through
- In-store pickup
- In-store shopping
Jody
The car line for prescriptions is so slow. I’m not sure why, but it’s very frustrating. The only reason I waited is because my husband is sick, and needs his prescription. We’ll go to the other location next time
11.2022Jacob
Smoke detector battery was low at 2 AM, had a replacement at 2:15. Thanks for being open 24 hours.
10.2022Unseen
They lady at the drop off counter is so rude. Its been years since I had to go to the pharmacy so I was a little confused on what to do with my papers for refill. She was snappy and very unprofessional. I know we can have bad days, but she did not care one bit about anyone there. Find another profession if you can't handle people.
08.2022Jada
pharmacy is always unorganized. called to ask how long of a wait just to wait longer. always seems like it’s an issue with this specific store! do better
08.2022Jessica
The wait time on the phone for the pharmacy is ridiculous. I have waited over 30 minutes to refill a prescription because I could not recall the prescription number and tried to avoid waiting in line upon arrival. Amazing that this location is still open and operating. If I could give less than one star, I absolutely would.
02.2022Jenny
I went here for the first time yesterday and will NEVER go back. I needed Abreva amongst a few other high ticket items. I asked one of the pharmacy techs in the back (literally next to the Abreva) who could help me get this locked item up. She said the worker up front. My daughter and I went and looked to get help. She wasn't there. Okay, I get it. Many times late at night, the employee might be sticking, etc. We looked on every ilse and didn't see her. After 10 minutes of not seeing anyone, I went to the pharmacy again to ask for help. There was one lady in line the tech was helping with a prescription. She was back and forth to the counter alas she prepared the medicine, rang her up, etc. I stood there for another 10, 12 minutes. The tech I know saw me standing there. Didn't acknowledge me. Say I'll be right with you. Nothing. I was hurting SO bad (severe back issues and worse when standing). I had not slept in two days I had been working so much. My patience was wearing thin. No I wasn't in the best mood, I admit. I had a rough week. The tech kept arguing with me telling me she was up there. I kept telling her we looked. Maybe she was, but the one time we laid eyes up there didn't see her. She went to go find the girl. The employee was ringing people up. I walked back up there again and vented I had been waiting over 20 minutes for help! Ridiculous! I have been in customer service management over 25 yrs. Yes, you will get tired, or upset customers. No matter what, being I wasn't cursing or calling names, she should have immediately started with I'm so sorry, please let me help you.... Something to that extent. She should have taken care of the customer! Instead, she immediately jumped to- "I was up here. You see all this makeup? " , And points to a cart behind her..... Just argued with me! I told her that is not how you talk to customers. My 17 yr old daughter and I both said we did not see her when we looked. Again, girl got a horrible attitude and got defensive and swore she was up there. I spoke my mind. It's been a rough couple months for me anyways and this week was pure hell was the work. You never know what a customer is going through. I'm usually on the other side and the first, as a customer, to be patient. But I also am the first to notice when I'm not being treated with good customer service. I get circumstances happen and things won't always go smoothly. It's all in how the employees handle it. Were they apologetic? Did they validate the customers frustrations (even if.its a crazy reason), did they make the customer feel valued? The employee up front is named Christy. She has a huge chip on her shoulder and huge attitude. She does not need to work in this business. It's obvious she doesn't know how to deal with stressful situations and take care of customers. CVS- you are better than this. Just FYI, my daughter had to have a few things, so I got her stuff. But I dropped about $70 worth of stuff I was also going to get. Never got my Abreva. After the nasty disrespectful attitude from Christy, I just wanted to go. You lost money because of her. And I am telling everyone not to go there if they can help it. The service is just awful. They don't care about you. They just know your stuck needing something and it's so late, you have to go there. Christy needs training severely if she's going to be in this field. You NEVER address a customer with a defensive stance. She continued snapping back and was just NASTY. I would never advise this store unless it's your last option.
11.2021Shay
It is 12:24 in the morning. June 11, 2021. My child is having difficulty breathing. He has a breathing machine and medicine. His mask broke. We have a prescription here and simply asked for a mask. The two females working tonight are the worst behaved people. Neither can possibly be a pharmacist. They are usually never ignorant.
11.2021Dagmar
If there would be a negative star I would definitely give it right now. Very poor customer service in the pharmacy by cashier Zchiah. Managers tried to help but I do not appreciate how I was treated by Zchiah and her attitude. I would have immediately terminated any of my employees if they would have treated any of my customers the way she treated me. I am good paying customer and usually don't have issues at this location. I will be changing over to Walgreens for future purchases.
11.2021Alexis
DO NOT GET MEDS FILLED HERE!! THEY DO NOT CARE ABOUT PATIENTS. I’ve been trying to get an important medication filled here for over a month and keep hearing that “it’s being ordered” and “we got it in but another patient called first.” The pharmacist Katie is completely unwilling to help and will only offer a resolution when you literally beg. I’m a healthcare provider and will NEVER send my patients to a CVS Pharmacy ever again. Beware
11.2021Shakeya
I have been to this CVS and never had a problem but the blonde hair lady on night shift in the pharmacy was very rude and had a attitude and was even rolling her eyes when I was talking. Customer service is very important and that was just horrible. You will lose a lot of customers like that.
11.2021