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La-Z-Boy Furniture Galleries in Austin (9900 S I-35 Frontage Rd, TX 78748)
About:
Furniture chain known for its signature recliners, plus sofas & design services.
La-Z-Boy Furniture Galleries is located in Austin (Texas state) on the street of 9900 S I-35 Frontage Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +15126143110. You can get more information from their website: https://www.la-z-boy.com/. The coordinates that you can use in navigation applications to get to find La-Z-Boy Furniture Galleries quickly are 30.156541, -97.791567. Scroll down to find out opening hours, reviews and other important information about La-Z-Boy Furniture Galleries.
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Available amenities
Payments
- Debit cards
Offerings
- Assembly service
- Repair services
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Delivery
- In-store pickup
- In-store shopping
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Lisa
Great experience buying our dream sectional. Stella was fun, efficient and knows her craft! Highly recommend this place!
08.2022Leigh
I’ve had an awful experience with this store. I ordered a recliner last December. The salesperson assured me it would be here in May. May came and went and no word from the store. Finally I call and am told it would be September. I told them I wanted the $1300 back that I gave them as a deposit. I got all this talk about “special order” and “restocking fees” and that I signed a contract with fine print that I agreed to all of this despite what the salesperson told me. I don’t know how businesses like this stay in business. Their customer service is awful. I’m so tired of businesses that have so little regard for the customer. I just want my $1300. I’ll never deal with them again. I really wish I had read the reviews before doing business with this store.
08.2022Cecelia
Large showroom with lots of furniture to test, love the new modern styles based on size and color. Found the perfect 2 chairs and they were in stock! Very nice salesman too.
05.2022Paul
Most charming/knowlagable salesman anywhere. Legendary comfort & quality. La-Z-Boy 10 Stars ********** We got 2 matching Rowan Leather Recliners.
05.2022Joseph
Long-story short, avoid this store at all costs. You are better off going to Round Rock with a more competent staff. Purchased a glider chair from this store location back in November (21'), which we love. My wife had never experienced La-Z-Boy chairs before and she was taken back at their comfortability against other market competitors (she is pregnant and looking for relief). She liked the chair so much that she went back to buy a new couch for our office. My wife probably instructed our salesperson (Mariana) about 50 times during the sales process (I remembered getting annoyed with my wife) that the couch pull-out needs to be memory foam - not a spring mattress. The couch has been in plastic due to the office being under-construction up until yesterday, but upon taking that plastic off, we find the pull-out mattress to be spring. Now La-Z-Boy is telling us that - they did make a mistake, but we have to pay $500 for the memory foam that we upfront already paid for. They are not willing to work with us and are saying that we need to pay or they have to pick it up bc it is on the 10th day (you cannot return items after 10 days).
12.2021Glenda
Great shopping experience. Lots of free parking. Store clean and attractive. Wide selections displayed on the floor, in both styles and colors. Heather listened carefully to what I needed and showed me multiple options that fit the bill. She was efficient and knowledgeable -- knew her business. I selected two chairs that were in stock and will be delivered in two weeks. Amazing!
08.2021Jessica
I called this location frantically needing a nursing chair due to an incident with well known baby furniture store that apparently is known to lie to it’s customers and execute shady business policies. This left me without the chair I bought & paid for in full, right before my due date. Stella was amazing, and although she didn’t have a chair that would fit my needs that I could take home from her store, she called around to other La-Z-Boy stores in Austin and found a beautiful nursing chair at the Round Rock location that I would be able to take off of the floor and would be a perfect fit for what I wanted and needed. She was so kind and helpful, and that’s customer service that is hard to find anymore. Although I did not buy from her location, La-Z-Boy has a customer for life. Thank you, Stella! I love my new chair and I am so appreciative of the extra effort taken to help me.
08.2021Don
Wonderful help from Amy and Joe! Many choices on Recliner Rockers and options: power, material, styles. Need to order at this point due to short supply due to Covid.
08.2021cyndi
Very disappointed with this store.The salesperson helping us said the sofa was in stock but the love set had to be a special order.He said the love seat would take 6 weeks to be delivered and ended up being 6 months.So he lied just to get the sale.My main concern was that both sofas would have the same fabric from the same dye lot.That was my main concern. I felt that the manager of this store in South Park if he had any customer service training he would at least called the day of delivery to see if everything was okay.Never heard from anyone. This is my 4th time buying La Z-Boy furniture.I would never recommend this store.
08.2021Steph
Stevey was super nice. Did not feel any pressure to purchase. Was given pricing and fliers upon request. Was informed of upcoming sale. Showroom floor is immaculate.
08.2017